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Avaya Aura Core Components

The Avaya Aura Core Components course trains network engineers and unified communications specialists to integrate and support Avaya’s enterprise-grade communication platforms, solving the critical industry challenge of deploying reliable, scalable UC solutions. With Avaya holding a top-three position in the global contact center market, demand for certified skills is high—professionals in the UK report a median salary of £87,431, reflecting strong employer demand across financial, government, and healthcare sectors.

This course prepares learners for the Avaya Aura Core Components Implement (71201T) certification with official vendor-authorized courseware and 30-day lab access at Koenig Solutions, enabling hands-on mastery of System Manager, Session Manager, and Communication Manager integration. Graduates gain the verified expertise to deploy mission-critical communication systems and advance into senior UC engineering or solutions architect roles.

40 Hours (5 Days)
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Course Overview

The Avaya Aura Core Components course by Avaya is designed for IT professionals aiming to master the integration and support of Avaya’s foundational communication platform. This training prepares candidates for the 7120X Avaya Aura® Core Components Integration Exam and the 7220X Support Exam, leading to the ACIS - 7120 and ACSS - 7220 certifications. Targeted at roles such as Communication Systems Engineers, Unified Communications Administrators, and VoIP Technicians, the course equips learners with the skills to deploy and maintain Avaya’s enterprise-grade voice and collaboration solutions. With over 350,000 Avaya Aura systems deployed globally, demand for certified professionals remains strong across enterprise IT and managed service providers.

Participants engage with core Avaya technologies including Avaya Aura Communication Manager, Session Manager, System Manager, and Avaya Aura Media Server (AAMS). The hands-on lab environment simulates real-world deployment scenarios where students configure end-to-end communication workflows, integrate SIP trunks, and implement branch survivability features. Using a virtual lab platform, learners perform critical tasks such as provisioning users, setting up dial plans, and validating system redundancy. A key project involves building a fully functional core infrastructure that supports call routing, media services, and high-availability failover—mirroring actual enterprise implementations.

Earning the ACIS - 7120 and ACSS - 7220 certifications validates expertise recognized by Avaya partners and enterprise employers worldwide. Certified professionals report average salary increases of 15–20%, with roles like Avaya Solutions Architect commanding salaries up to $110,000 in North America. Koenig Solutions enhances preparation with official Avaya courseware, Guaranteed-to-Run batches, and 1-on-1 training options to ensure mastery of the Avaya Aura Core Components curriculum. Completing this course positions learners to lead modernization projects, support digital transformation, and advance into senior unified communications engineering roles.

What You'll Learn

Configure Avaya Aura System Manager for seamless core integration, ensuring efficient system management and improved communication flow.
Deploy Avaya Aura Session Manager with SIP routing to optimize call control and enhance voice communication reliability.
Integrate Avaya Aura Communication Manager with SMGR to streamline call processing and improve system interoperability.
Implement Avaya Aura Media Server core services to deliver high-quality media streaming and conferencing capabilities.
Manage Avaya Aura Device Services for endpoints, enabling secure and reliable device connectivity across your network.
Troubleshoot Avaya Aura Core Components using logs and alarms to quickly identify issues and minimize system downtime.

Skills You'll Gain

Avaya Aura Architecture Avaya Aura System Manager Avaya Aura Session Manager Avaya Aura Communication Manager Avaya Aura Media Server Avaya Aura Device Services SIP Trunking Configuration Call Flow Diagramming System Status Monitoring Network Data Collection User Provisioning Software Upgrades Backup and Restore Alarm Monitoring Fault Isolation Security Administration System Initialization

Prerequisites

Recommended knowledge before taking this course
  • Candidates should hold a current ACIS or ACSS credential related to Avaya Aura Release 8.x to ensure foundational knowledge.
  • Familiarity with the objectives of the Avaya Aura Core Components exam code is required to align with current vendor certification standards.
  • A solid understanding of Avaya Aura Communication Manager Release 8.x administration is necessary for effective course participation.
  • Practical experience with Avaya Aura Session Manager and System Manager integration within a Release 8.x environment is essential.
  • Hands-on experience with SIP call flows and VoIP networking, including TCP/IP, DNS, and DHCP configuration, is required.
  • Knowledge of configuring Avaya Aura Media Server and Avaya Aura Device Services is required to support system performance and deployment tasks.
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Certification Exam

Everything you need to know about the Avaya Aura Core Components certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates must wait 24 hours between attempts, with a limit of 3 attempts within 12 months. After three failures, mandatory Avaya Aura Core Components training is required to regain eligibility.
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Avaya Aura Core Components certified professionals report career advancement within 6 months

Salary Impact

+25%

Average salary increase reported after obtaining the Avaya Aura Core Components certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Avaya Aura Administrator
  • Unified Communications Engineer
  • Telecommunications Engineer
  • Avaya System Manager Specialist
  • SIP Trunking Engineer
  • Collaboration Systems Administrator

Companies Hiring

5,000+
Walmart Apple UnitedHealth Group CVS Health Morgan Stanley Home Depot Progressive HP Highmark Blue Shield Avaya

and 5,000+ organizations worldwide seeking Avaya Aura Core Components certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
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1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    Azure Administrator

    AZ-104 Certified ✓ Verified
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    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

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    CISO, Financial Services

    Enterprise Client ✓ Verified
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    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

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    Business Intelligence Lead

    PL-300 Certified ✓ Verified
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    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

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    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
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    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

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    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

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    Security Analyst

    SC-300 Certified ✓ Verified
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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    AI Engineer

    AI-102 Certified ✓ Verified
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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Avaya Aura Core Components training course

Is the Avaya Aura Core Components certification exam included in the training, and what is the exam fee?
The Avaya Aura Core Components certification exam is not included in your tuition and requires separate purchase. The official 71201T Avaya Aura Core Components Implement exam fee is $125 USD via the Avaya Learning Center. Regional pricing may vary slightly.
What training formats are available for Avaya Aura Core Components, and is Guaranteed-to-Run scheduling offered?
Koenig provides Avaya Aura Core Components training via live online 1-on-1, classroom, or self-paced Flexi video formats. All batches are Guaranteed-to-Run (GTR). This ensures your training proceeds as scheduled, regardless of enrollment numbers, giving you absolute booking confidence.
How long is lab access provided, and what type of lab environment is used for the Avaya Aura Core Components course?
You receive 6 months of lab access following your Avaya Aura Core Components training. These cloud-based, hands-on environments are accessible via the LET platform. They provide practical, real-world experience with Avaya Aura® Communication Manager, System Manager, and Session Manager.
What is Koenig's rescheduling and cancellation policy for the Avaya Aura Core Components course?
Koenig allows one-time rescheduling of your Avaya Aura Core Components course to the next Guaranteed-to-Run batch at no cost. Cancellations or rescheduling requests made within 10 days of the start date incur a 50% fee per standard policy.
What is the format, number of questions, passing score, and time limit for the Avaya Aura Core Components exam?
The Avaya Aura Core Components Implement (71201T) exam features 60 multiple-choice questions. You have 90 minutes to complete the test. A passing score of 70% (42 correct answers) is required. The exam is delivered online via the Avaya Learning Center.
How long is the Avaya Aura Core Components certification valid, and what is the renewal process?
The Avaya Aura Core Components certification (ASTA-7120) is currently valid for life. There is no mandatory renewal or retesting required unless the program is retired. Avaya reserves the right to implement future expiration dates or recertification requirements for this credential.
What post-training support does Koenig provide after completing the Avaya Aura Core Components course?
Koenig supports your success with 6 months of lab access, course recordings, and trainer access for doubt resolution. You may also opt for additional live interactive sessions with your instructor to gain deeper clarification on complex Avaya Aura Core Components topics.
What are the prerequisites or prior experience needed for the Avaya Aura Core Components training?
You should possess basic knowledge of VoIP technology and enterprise telephony systems. Prior experience with Avaya Aura® Communication Manager is recommended. This course is designed for IT professionals tasked with implementing and supporting advanced Avaya enterprise collaboration solutions.
What is the average salary impact or career benefit after earning the Avaya Aura Core Components certification?
Earning the Avaya Aura Core Components certification often yields a 15–20% salary increase. Certified Avaya Systems Engineers in the U.S. average $85,000–$110,000 annually. This credential significantly boosts your employability within Avaya-partnered organizations and global unified communications service providers.
How does Koenig's Avaya Aura Core Components training compare to self-study options?
Koenig’s training offers structured expert instruction and hands-on labs, unlike self-study. With a 94% pass rate, our approach ensures faster mastery and live doubt resolution. You gain real-world scenario experience, which significantly increases your success compared to using only official guides.
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