AUCCE1 -Administering Cisco Unified Contact Center Enterprise, Part 1 v2.0 Quiz Questions and Answers
Answer :
- 100 ms, 3 heartbeats
- 100 ms, 5 heartbeats
Explanation :
ICM Heartbeat interval is 100 MS for private network. It waits for 5 keepalive miss before switching the load to peer side.
Answer :
- Gateway
- Intelligent Contact Manager
- Cisco Unified CM
Explanation :
Cisco Unified IM&P provides instant masseging and presence service which is not a core component of Cisco Unified CCE
Explanation :
MDS is responsible for peer to peer communication over private network
Explanation :
CCAgent process of Router communicate with PGAgent process of PG
Explanation :
Latency supported between CVP and Voice browser is 200 ms
Answer :
- Voicebrowser Response unit
Explanation :
VRU Full form is Voice Response Unit
Explanation :
Default Database port number is 1433
Answer :
- Unified contact center enterprise
- Unified call center enterprise
- unified call center express
Explanation :
Unified contact center enterprise
Explanation :
PM Full form is Play Media
