ServiceNow Service Portal Advanced Course Overview

ServiceNow Service Portal Advanced Course Overview

The ServiceNow Service Portal Advanced Certification is a professional credential highlighting advanced-level skills and expertise in using ServiceNow software. The certification covers in-depth knowledge about ServiceNow Service Portal technology, including building, implementation, configuration, and management of a Service Portal. Industries use this certification to validate the proficiency of their IT professionals in effectively managing and optimizing the ServiceNow platform. It's important for companies seeking enhanced service automation, improved workflow management, and superior customer service. The certification signifies the ability to exploit the full potential of ServiceNow, enabling businesses to streamline their operations and deliver better services.

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Course Prerequisites

• Baseline understanding of IT Service Management (ITSM).
• Prior work experience with ServiceNow
• Knowledge of ServiceNow's service portal functionality
• Understanding of troubleshooting Service Portal configurations
• Familiarity with javascript, CSS, Angular JS
• Basic certification in ServiceNow Admin.

ServiceNow Service Portal Advanced Certification Training Overview

ServiceNow Service Portal Advanced certification training provides in-depth knowledge of ServiceNow's Service Portal features, including portal design and configuration. The course covers a variety of topics such as using widgets, script includes, client scripts, server scripts and accessing APIs. Attendees will be trained to create responsive applications, advanced portals and handle complex requirements on the ServiceNow platform. This course bolsters skills in design, scripting and debugging ServiceNow service portals.

Why Should You Learn ServiceNow Service Portal Advanced?

Learning the ServiceNow Service Portal Advanced course benefits individuals by equipping them with skills to customize and extend portal functionalities, design engaging user interfaces and improve overall user experience. It also reduces implementation costs and increases job opportunities in the fast-growing ServiceNow industry. Additionally, acquiring such a skill can lead to potential career growth and higher salaries.

Target Audience for ServiceNow Service Portal Advanced Certification Training

• IT professionals with prior ServiceNow experience
• Individuals responsible for managing the ServiceNow platform in their organization
• Website developers, designers, and administrators seeking advanced training
• System Administrators who want in-depth knowledge of ServiceNow Service Portal
• IT Service Management team members or leaders aiming for efficiency and improvement in their services.

Why Choose Koenig for ServiceNow Service Portal Advanced Certification Training?

• Boost Your Career: Koenig’s Certified ServiceNow Service Portal Advanced training can enhance your career opportunity in the IT service management sector.
• Certified Instructor: Koenig houses experienced certified instructors who conduct comprehensive training sessions.
• Customized Training Programs: Based on individual learning needs, Koenig creates tailored training programs.
• Destination Training: Experience global exposure with Koenig's destination training program.
• Affordable Pricing: Koenig offers globally recognized training at a reasonable price.
• Flexible Dates: Available training schedules offer the flexibility to choose preferred dates.
• Instructor-Led Online Training: Virtual classroom training is led by experienced instructors for effective learning.
• Wide Range of Courses: Koenig offers numerous globally recognized courses.
• Accredited Training: Koenig offers accredited professional training to ensure high-quality learning.
• Top Training Institute: Known as a leading IT training institute, Koenig holds a high reputation globally.

ServiceNow Service Portal Advanced Skills Measured

After completing ServiceNow Service Portal Advanced certification training, individuals can gain proficiency in designing and creating Service Portal applications, widgets and themes, utilizing JavaScript, HTML, CSS and AngularJS. They will understand how to set up SLAs, configure crucial UI components, and manage roles in the service portal. The training will also equip them with tools for troubleshooting, debugging, and improving the performance of ServiceNow Service Portals. They will also learn how to apply security measures, handle portal branding, and provide a user-friendly interface for customers.

Top Companies Hiring ServiceNow Service Portal Advanced Certified Professionals

Top companies hiring ServiceNow Service Portal Advanced certified professionals include global IT giants like Accenture, IBM, and Deloitte. Tech companies like ServiceNow itself and DXC Technology also require these experts. In the consulting space, KPMG and EY have been actively recruiting such professionals. These companies seek individuals with expertise in ServiceNow for smooth IT service management operations.

Learning Objectives - What you will Learn in this ServiceNow Service Portal Advanced Course?

The ServiceNow Service Portal Advanced course aims to teach students how to build and customize their own Service Portal applications effectively in ServiceNow. The learning objectives include understanding the core functionalities and architecture of the Service Portal, techniques for extending and customizing portal interfaces, utilizing widgets and scripting to enhance portal functionality, and managing portal security. Students will also learn how to use AngularJS and Bootstrap in portal design. Additionally, they will familiarize themselves with the integration of service catalog items and records into the portal, and how to troubleshoot common issues. By the end of the course, learners should be proficient in creating user-friendly, customized Service Portals.