Streamlining Business Processes - An Introduction to ServiceNow Workflows

05 Nov 2025 12:30 AM CST

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Webinar Overview

This webinar is designed to introduce ServiceNow Workflows, a powerful tool for automating business processes and improving efficiency. It will cover the fundamentals of workflows, the Workflow Editor interface, and step-by-step instructions for creating a basic workflow. Attendees will gain practical knowledge to design, test, and implement workflows that can automate repetitive tasks such as approvals, notifications, and escalations.

Key Points

Understanding ServiceNow Workflows
Exploring the Workflow Editor
Creating and Managing Workflows

Meet The Trainer

Vishal Virendra Jaiswar

Seasoned ServiceNow Trainer with over three years of expertise across various ServiceNow modules and a background in automation and integration. Holds multiple certifications, including ServiceNow-CSA, CAD, CIS-Discovery, and CIS-ITSM. Associated with Koenig since January 2024.

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