Axelos/ITIL 2011 Foundation/ITIL Foundation


ITIL certification Overview

New version ITIL V4 is now available.

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). The focus of a business should move from simply managing the company’s IT to making IT truly productive by helping the business achieve its strategic goals. ITIL certification helps organizations fulfill this goal by providing guidelines for establishing governance standards and enhancing the alignment between business and its IT processes.

ITIL Course Objectives

  • Understand and implement IT Service Management best practices, key concepts, principles, and process models required for clearing the ITIL Foundation certification exam
  • Gain understanding of scope, purpose, and objective of service strategy, service transition, service design, service operations, and Continual Service Improvement
  • Apply ITIL concepts, tools and techniques to improve effectiveness and efficiency of business for optimizing customer experience
  • Learn to automate standard tasks and apply lean principles to enhance efficiency of IT Service Management processes in this ITIL 2011 foundation training
  • Centralize processes and teams and save costs using well defined fit-for-use and fit-for purpose processes
  • Augment user satisfaction, improve service levels, lower costs, optimize outsourcing, increase service availability, and improve the ability to manage change using ITIL procedures
  • ITIL Foundation course provides participants a complete structure with a set of procedures to help them take a proactive approach in improving business performance with the help of IT.

Who Should do the ITIL Foundation Certification Training course?

The ITIL Foundation Certificate training course will make you aware of the ITIL Service lifecycle and is ideal for:

  • IT professionals tasked with service improvement initiatives
  • Architects 
  • IT Managers
  • System Analysts
  • System Administrators
  • Security Managers 
  • IT Operations Manager 
  • Database Administrators
This course prepares you for Exam ITIL Foundation. Download Course Contents Test your current knowledge Qubits42

ITIL training Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 3 Days (6 Days for 4 Hours/Day)
Fee : 1,000 (Includes Taxes) 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)




Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
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Course Prerequisites
  • No formal pre-requisites for this course.

The benefits of ITIL 2011 Foundation certification training include:

  • You can earn PDUs for Project Management Professional (PMP®) Certification Prep exam after attending this ITIL certification training at Koenig. 
  • You will end up improving your job prospects after becoming an ITIL certified professional.
  • By implementing various tools and techniques that you learn from the ITIL 2011 certification you will end up improving your individual productivity and efficiency at the workplace. 
  • ITIL is a globally recognized framework and has widespread adoption across industries including education and healthcare, therefore this certification will improve your career prospects to a great degree.

Give an edge to your career with ITIL certification training courses. Students can join the classes for ITIL 2011 foundation training & certification course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.