The SAP Hybris Service Cloud training and certification course imparts the skills required to implement SAP Hybris Cloud for Service. The implementation procedure includes a configuration of service processes which include concepts such as business process configuration, registered products, warranty management and service levels, among others.

Who Should do this course?

  • Application Consultants
  • Program/Project Managers
  • System Administrators
  • Key Users
Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 2 Days
Fee : India : $1,300

On request

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Course Prerequisites

  • CRM/Service domain knowledge
  • C4C10 course or equivalent knowledge

On Completion of this course you will be able to:-

  • Introduction to SAP Hybris Cloud for Service
  • Communication Channels
  • Service Levels, Categories & Work Distribution
  • Knowledge Base
  • Registered Products & Installed base
  • Warranty Management
  • Maintenance Plan
  • Resource Scheduling and Time Recording
  • Contracts
  • Templates & Reporting
  • Visit Scheduler
  • Case Management
  • ERP Integration
  • SAP Hybris Cloud for Service – Hybris Commerce Integration

Give an edge to your career with SAP certification training courses. Students can join the classes for SAP Hybris Service Cloud Training & Certification Courses at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa & Dehradun.