Overview

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. The ITIL v4 is the latest version and the ITIL V4 training and certification course will focus on the fast-paced and complex scenarios and provide detailed knowledge on managing the information technology in the modern service economy. The ITIL 4 will also focus on the formation of an end-to-end IT/Digital Operating Model, covering the full delivery (and sustaining) of tech-enabled products and services.

Who should do ITIL V4 training?

  • IT professionals tasked with service improvement initiatives
  • Architects
  • IT Managers
  • System Analysts
  • System Administrators
  • Security Managers
  • IT Operations Manager
  • Database Administrators
This course prepares you for Exam ITIL FoundatioN V4. Download Course Contents
Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 3 Days
Fee : Online : $1,700  (1-on-1), London : £1,700, Dubai : $2,200 , India : $1,600

March
08-10 (Dubai)
11-13 (Dubai)
April
12-14 (Dubai)
July
12-14 (Dubai)
Instructor-Led Online Training
Duration : 3 Days
Fee :  $1,700


March
08-10
11-13
April
12-14
July
12-14
Fly-Me-a-Trainer
Duration : 3 Days
Fee : On Request
Client's Location
As per mutual convenience

Enquire Now




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On completion of this training you will know:

  • Introduction to ITIL v4
  • Service Management: Key Concepts
  • The Guiding Principles
  • The Four Dimensions of Service Management
  • Service Value System
  • Continual Improvement
  • Overview of ITIL Practices
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