By completing this course, you should be able to meet the following objectives:
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Identify and describe major components of the Workspace ONE solution
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Identify and describe the Workspace ONE UEM enterprise and productivity integration components
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Navigate the Workspace ONE UEM console
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Examine integrated components
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Explain integration of Workspace ONE UEM with directory services
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Create and explain environment group structures
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Outline enrollment and endpoint management methods for each endpoint platform
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Configure requirements for Workspace ONE UEM registration and endpoint enrollment
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Enroll and manage mobile devices and endpoints with the VMware Workspace ONE Intelligence Hub application
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Provision and secure applications
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Enable the unified application catalog
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Create and implement profiles and compliance policies
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Explain and issue device commands
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Manage email configurations
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Integrate with content resources and provision access
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Explain and analyze reporting and auditing
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Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation
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Apply general troubleshooting techniques
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Implement unified endpoint management with Workspace ONE
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Summarize the general logic of Workspace ONE UEM issue troubleshooting
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Describe when and why to use logs for troubleshooting
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Outline the best practices for Workspace ONE UEM console issue troubleshooting
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Outline the steps of collecting Workspace ONE UEM Device Services logs
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Summarize the process flow of VMware AirWatch® Cloud Connector™
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Summarize the best practices of Workspace ONE UEM Enterprise Integration issue troubleshooting
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Understand the various methods for logging and troubleshooting supported device endpoints
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Summarize the general troubleshooting logic of resolving Email Management issues
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Troubleshoot VMware AirWatch® Secure Email Gateway™ or PowerShell related issues
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Summarize the best practices of Application Management issue troubleshooting
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Summarize the best practices of Content Management issue troubleshooting
