DW-107: Pre-Sales - Unlock Innovation with Agentic AI in Copilot Studio Course Overview

In the competitive landscape of December 2025, pre-sales professionals face increasing pressure to deliver highly customized and impactful client engagements. The DW-107 course from Koenig Solutions is engineered to meet this challenge head-on. It equips professionals with the skills to operationalize Agentic AI within Microsoft's Copilot Studio, transforming the pre-sales process. The primary objective is to leverage advanced AI technology to enhance client engagement, drive innovative solutions, and fundamentally reshape sales strategies with the power of Microsoft Copilot AI and the Copilot Studio platform.

What is Agentic AI?

Agentic AI represents a paradigm shift in artificial intelligence, moving beyond reactive models to systems that exhibit autonomous action and decision-making. These systems are designed to achieve specified goals with minimal human intervention. Unlike traditional AI that primarily responds to commands or analyzes data sets, an agentic system can formulate its own sub-goals, construct complex plans, and execute tasks.

The operational framework of agentic AI is cyclical and empirical. It consists of key components: perception (gathering data), reasoning (analyzing information), planning (formulating a course of action), action (executing the plan), and reflection (learning from the outcome). This process allows the system to continuously refine its performance. While it may use generative AI to create content, an agentic system employs those outputs to actively pursue and achieve higher-level objectives. Its core characteristics are proactivity, adaptability, and the ability to interact with external tools and databases to complete its assigned tasks.

Introducing Microsoft Copilot Studio

Microsoft Copilot Studio is a low-code platform from Microsoft Corporation that empowers organizations to create and customize their own copilots. These sophisticated Microsoft Copilot agents can be seamlessly integrated across a multitude of services, functioning as powerful AI virtual assistants on public websites or as internal Office 365 AI agents.

The Copilot Studio platform serves as a critical AI Copilot Studio tool for businesses aiming to deploy bespoke solutions tailored to their specific operational needs. It enables these agents to connect to backend systems and leverage cutting-edge AI technologies, including generative AI, to facilitate more natural and powerful conversational interactions. As a key component of Microsoft AI's ecosystem, it represents a significant advancement in enterprise AI tools for business leaders.