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Teams & Outlook with Copilot

Teams & Outlook with Copilot by Microsoft equips business users, administrators, and technology managers to overcome productivity bottlenecks in daily collaboration and communication. This course teaches how to use Copilot in Teams to run structured meetings with Intelligent Recap and in Outlook to triage inboxes, summarize threads, and draft personalized messages—cutting through information overload. With 87% of enterprises now prioritizing AI-augmented productivity tools (Microsoft Work Trend Index 2024), mastering Copilot delivers immediate workflow efficiency.

It prepares learners for the MS-4018: Draft, Analyze, and Present with Microsoft 365 Copilot performance-based assessment, leveraging Koenig’s Guaranteed-to-Run scheduling and official Microsoft courseware. Train with confidence, knowing your seat is secured and skills gained lead directly to smarter, faster decision-making in modern workplace environments.

04 Hours (1 Days)
Live Online / Classroom
42+ professionals trained

Training Formats & Pricing

1-on-1 USD 750
Dedicated instructor, your schedule Fastest
Public Batch USD 600
Group class, fixed schedule Most Popular
Self-Paced On Request
Recorded sessions, learn anytime Best Value

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Course Overview

The Microsoft Teams & Outlook with Copilot course is designed for business users, functional consultants, and technology managers seeking to leverage AI-driven productivity within the Microsoft 365 ecosystem. This official Microsoft training, aligned with the MS-4018 curriculum, equips professionals with skills to enhance collaboration and streamline communication using Copilot in Teams and Outlook. With 97% of UK organizations reporting AI skills gaps and Microsoft Copilot adoption rising sharply, this course meets growing industry demand. It serves roles such as AI Adoption Specialist, Business Analyst, and Change Management Consultant, preparing learners to implement AI workflows effectively across modern workplace environments.

Learners engage with core Microsoft 365 services including Outlook, Teams, Copilot Chat, Microsoft Word, Excel, and PowerPoint within a guided, cloud-based learning environment. Hands-on labs focus on real-world applications such as triaging high-volume inboxes using Copilot in Outlook, summarizing email threads, drafting personalized messages, and converting email discussions into scheduled meetings. Students also build end-to-end productivity workflows by configuring Copilot Chat to interact with emails, meetings, and documents, simulating enterprise scenarios where AI enhances team collaboration and content creation across integrated apps.

This course prepares candidates for roles validated by Microsoft 365 Copilot certifications, which are gaining recognition in enterprise AI adoption strategies. According to UK labor market data, permanent roles citing Microsoft Copilot offer a median salary of £66,573, with top earners surpassing £94,000, reflecting a significant wage premium for AI-augmented skills. Koenig Solutions enhances learning with official Microsoft courseware and Guaranteed-to-Run scheduling, ensuring access to structured, vendor-endorsed training. Upon completion, professionals are positioned to lead AI integration initiatives, driving efficiency and innovation in digital-first organizations.

What You'll Learn

✓Use Microsoft Teams & Outlook with Copilot to efficiently manage high-volume inboxes, saving hours daily by prioritizing important emails.
✓Summarize lengthy email threads and attachments quickly with Microsoft 365 Copilot, enabling faster decision-making and reducing email overload.
✓Draft personalized, professional messages in Outlook using Copilot’s Draft Instructions, helping you communicate more effectively and save time.
✓Improve your email responses with Coaching by Copilot in Microsoft Outlook, ensuring clarity and professionalism in every message.
✓Set up Copilot in Microsoft Teams to facilitate structured meetings, boosting productivity and ensuring key points are captured accurately.
✓Use Intelligent Recap in Microsoft Teams to automatically record meeting decisions, helping teams stay aligned and reducing follow-up work.

Skills You'll Gain

Outlook Email Management Teams Meeting Automation Copilot Prompt Engineering Microsoft 365 Copilot AI-Powered Email Drafting Teams Intelligent Recap Outlook Thread Summarization Copilot Chat Integration Microsoft 365 AI Workflows Outlook Meeting Scheduling Teams Facilitator Agent Copilot Writing Coach Microsoft 365 Data Grounding Outlook Inbox Triage Teams Co-Authoring Copilot in Outlook Copilot in Teams

Prerequisites

Recommended knowledge before taking this course
  • Basic proficiency in Microsoft 365 applications, especially Outlook and Teams, is essential for mastering Microsoft Teams & Outlook with Copilot.
  • Familiarity with email management tasks such as triaging messages, identifying action items, and handling high-volume inboxes will help you leverage Copilot effectively.
  • Experience collaborating in Microsoft Teams, including participating in chats and meetings, is crucial for maximizing productivity with Teams & Outlook with Copilot.
  • A solid understanding of generative AI fundamentals and prompt engineering principles will enhance your ability to utilize Copilot’s capabilities.
  • Completing the 'Get started with Microsoft 365 Copilot' training or having equivalent experience ensures you are prepared for this course.
  • Access to a Microsoft 365 environment with Microsoft 365 Copilot enabled is required to practice and apply your skills during the training.
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Certification Exam

Everything you need to know about the Teams & Outlook with Copilot certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates must wait 24 hours before retaking the exam. A maximum of five attempts per year is allowed. Exams can be renewed annually by passing a free online assessment on Microsoft Learn.
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Teams & Outlook with Copilot

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Microsoft 365 Copilot Fundamentals
Analyze Copilot system architecture Differentiate work and web grounding Enforce enterprise data protection standards Apply secure sensitivity labels Execute four-element prompting framework Navigate Microsoft 365 Copilot interface Access Copilot Chat environment Configure personalized user settings
2
Day 2– AI-Driven Communication via Copilot Chat
Engage with Copilot Chat features Query organizational files and meetings Search internal chats and emails Locate key people and content Utilize AI for real-time collaboration Leverage web and organizational data Manage complex prompt strategies Extend workflows using intelligent agents
3
Day 3– Boost Outlook Productivity with Microsoft Copilot
Triage inbox using Copilot automation Summarize complex email threads instantly Extract critical project information Draft personalized professional messages Utilize Copilot Draft Instructions feature Refine emails with AI coaching Enhance email tone and clarity Convert email threads into meetings
4
Day 4– Teams Meeting Management with Microsoft Copilot
Configure AI-powered meeting settings Apply Copilot Facilitator agent tools Generate real-time meeting agendas Co-author structured meeting notes Capture decisions with AI recap Utilize Intelligent Recap feature insights Catch up using audio recap Summarize Teams channel conversations
5
Day 5– Advanced Teams & Outlook Copilot Workflows
Create automated meeting announcements Automate essential follow-up emails Generate accurate meeting summaries Assign and track action items Integrate Writing Coach feedback loops Extend workflows across Microsoft apps Optimize enterprise collaboration efficiency Apply best practices in scenarios

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Teams & Outlook with Copilot certified professionals report career advancement within 6 months

Salary Impact

+18%

Average salary increase reported after obtaining the Teams & Outlook with Copilot certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Microsoft 365 Business User
  • AI Productivity Specialist
  • Digital Workplace Analyst
  • Collaboration Coordinator
  • Office Automation Associate
  • End-User Adoption Consultant

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys TCS Wipro PwC EY Capgemini Allegis Group

and 5,000+ organizations worldwide seeking Teams & Outlook with Copilot certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Teams & Outlook with Copilot training course

Is the certification exam included in the Teams & Outlook with Copilot course, and what is the exam fee?
The certification exam is not included in the Teams & Outlook with Copilot course and requires separate purchase. The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) exam costs $100 USD. This beginner-level exam validates essential Copilot administration and governance skills.
What training formats does Koenig offer for the Teams & Outlook with Copilot course, and is it Guaranteed-to-Run?
Koenig provides live instructor-led, 1-on-1, and classroom formats for the Teams & Outlook with Copilot course, all Guaranteed-to-Run. Our flexible scheduling ensures public batches proceed with even one participant, guaranteeing a reliable, high-quality, and expert-led learning experience for every student.
How long is lab access provided, and what environment is used for the Teams & Outlook with Copilot course?
Students receive 30 days of lab access starting from the course date within a secure cloud-based sandbox. These labs utilize the official Microsoft Azure Cloud Slice platform, allowing hands-on practice with Teams & Outlook with Copilot in real-world scenarios without needing an Azure Pass.
What is Koenig's rescheduling and cancellation policy for the Teams & Outlook with Copilot course?
Koenig permits free rescheduling with 7 days' notice. Cancellations within 7 days incur fees between 50% and 100% of the course price. This policy maintains our Guaranteed-to-Run schedule while offering necessary flexibility for professionals managing unforeseen changes to their training timeline.
What is the exam format, number of questions, time limit, and passing score for the Teams & Outlook with Copilot certification?
The AB-900 exam for Teams & Outlook with Copilot features 40-60 questions, a 45-minute limit, and a 700 passing score (1-1000 scale). It includes multiple-choice and case study questions covering AI governance, data protection, and core Copilot administration fundamentals.
How long is the Teams & Outlook with Copilot certification valid, and what is the renewal process and cost?
The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification is a lifetime credential. As a Microsoft Fundamentals-level certification, it does not expire, meaning you face zero renewal assessments or ongoing maintenance costs after achieving your initial certification status.
What post-training support does Koenig provide after completing the Teams & Outlook with Copilot course?
Koenig offers 30 days of post-training support for Teams & Outlook with Copilot, including instructor access, exam prep, and practice tests. Learners gain 6 hours of free trainer consultation, session recordings, and an official certificate to ensure long-term career success.
What are the prerequisites or prior experience needed for the Teams & Outlook with Copilot course?
There are no formal prerequisites for the Teams & Outlook with Copilot course. However, basic familiarity with Microsoft 365, including sending emails in Outlook and navigating Teams, is recommended to help you maximize your learning outcomes and technical proficiency.
What is the career impact and average salary for professionals with Teams & Outlook with Copilot certification?
AB-900 certified professionals often see salary premiums of $5,000 to $12,000, with UK median salaries reaching £66,573. This certification prepares you for roles like Copilot Adoption Specialist, helping enterprises bridge the critical 97% AI skills gap currently facing the industry.
How does instructor-led training for Teams & Outlook with Copilot compare to self-study in terms of certification success?
Instructor-led training for Teams & Outlook with Copilot boosts success rates via real-time doubt resolution and expert guidance. Koenig’s Guaranteed-to-Run classes and 30-day lab access provide the structured, hands-on environment required to master complex Copilot workflows effectively.

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