ServiceNow Guaranteed-to-Run

Security Incident Response (SIR) Implementation

The ServiceNow Security Incident Response (SIR) Implementation course equips security analysts, incident responders, and technical consultants with skills to streamline threat detection and response workflows. It solves the critical pain point of delayed incident resolution by teaching automation via playbooks, risk scoring, and MITRE ATT&CK integration. With cyberattacks increasing 38% year-over-year, enterprises demand certified professionals who can reduce mean time to respond (MTTR).

This course prepares learners for the Certified Implementation Specialist - Security Incident Response (CIS-SIR) exam, featuring official ServiceNow-authorized courseware and 30-day lab access at Koenig. Graduates gain hands-on experience in configuring integrations, dashboards, and post-incident reviews, positioning them to lead SIR deployments and advance into senior SecOps roles.

16 Hours (2 Days)
Live Online / Classroom
0+ professionals trained

Training Formats & Pricing

1-on-1 On Request
Dedicated instructor, your schedule Fastest
Public Batch On Request
Group class, fixed schedule Most Popular

100% Happiness Guarantee · Free Rescheduling · Secure Payment

Course Overview

The ServiceNow Security Incident Response (SIR) Implementation course is designed for IT professionals responsible for deploying and managing security operations within the ServiceNow platform. This intermediate-level training prepares participants for the ServiceNow Certified Implementation Specialist – Security Incident Response exam, a credential increasingly sought by enterprises adopting integrated SecOps solutions. Target roles include Security Operations Managers, ServiceNow Administrators, and Incident Response Coordinators. With over 70% of Fortune 500 companies now leveraging ServiceNow for security operations, demand for certified SIR specialists continues to grow as organizations seek to streamline threat detection and response workflows.

Students engage with core ServiceNow applications including the Security Incident Response (SIR) module, Threat Intelligence Security Center, and Major Security Incident Management. The course includes hands-on labs conducted in the ServiceNow Developer Instance environment, where learners configure end-to-end incident workflows, customize security tags, and build automated playbooks using Now Assist for SecOps. A key real-world scenario involves setting up user-reported phishing intake via service catalog and email parsing, simulating a common enterprise use case. Participants also integrate MITRE ATT&CK framework data to enrich incident context and configure post-incident review processes for compliance and continuous improvement.

This course prepares candidates for the ServiceNow Certified Implementation Specialist – Security Incident Response certification, recognized globally for validating expertise in automated threat response and incident lifecycle management. Certified professionals report an average 20% increase in career advancement opportunities, with roles like SecOps Analyst commanding salaries averaging $115,000 in North America. Koenig Solutions delivers this official ServiceNow curriculum with a Guaranteed-to-Run schedule and access to 1-on-1 post-training mentoring, ensuring mastery of implementation best practices. Upon completion, learners are equipped to lead SIR deployments that reduce mean time to respond (MTTR) and strengthen organizational resilience in dynamic cyber threat landscapes.

What You'll Learn

Configure Security Incident Response (SIR) forms and fields in ServiceNow to streamline incident tracking and improve response efficiency
Implement email parsing and user-reported phishing detection within ServiceNow to quickly identify and respond to threats
Design and deploy Security Incident Response (SIR) playbooks in ServiceNow to standardize and accelerate incident management
Integrate the MITRE ATT&CK framework with ServiceNow Threat Intelligence to enhance threat detection and analysis capabilities
Manage post-incident reviews using ServiceNow workflows to identify root causes and prevent future incidents
Automate Security Incident Response (SIR) with ServiceNow Playbook Engine to reduce response times and minimize damage

Prerequisites

Recommended knowledge before taking this course
  • Basic understanding of information security concepts and principles.
  • Familiarity with IT infrastructure, including networks, servers, and operating systems.
  • Knowledge of common security threats and vulnerabilities.
  • Prior experience with incident management or a related IT role is beneficial but not mandatory.
Corporate Training
Get a Corporate Quote

Volume discounts · Dedicated account manager · Custom scheduling

Certification Exam

Everything you need to know about the Security Incident Response (SIR) Implementation certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
3 days between 1st and 2nd attempt, 30 days between 2nd and 3rd attempt, 6 months for subsequent attempts; retake fee is $150 USD for all CIS exams
Let's Talk

Request for more information

Security Incident Response (SIR) Implementation

We'll respond within 1 business day · No spam, ever.

Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Security Incident Response (SIR) Implementation Basics
Define Security Incident Response (SIR) Implementation goals Master ServiceNow SIR customer success expectations Analyze critical SIR dashboards and reporting metrics Optimize ServiceNow security incident form layouts Streamline automated record lifecycle management workflows Deploy precise risk calculation business rules Implement security tags for data classification Automate email parsing for rapid incident ingestion
2
Day 2– Advanced SIR Implementation and Integrations
Design automated Security Incident Response (SIR) playbooks Execute structured post-incident review processes Deploy Now Assist for SecOps capabilities Integrate the MITRE ATT&CK framework for defense Configure automated Threat Intelligence data sources Evaluate ServiceNow Store security integrations Develop custom ServiceNow SIR implementation connectors Manage complex Major Security Incident workflows

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Security Incident Response (SIR) Implementation certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Security Incident Response (SIR) Implementation certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Security Incident Response Analyst
  • ServiceNow Security Consultant
  • SOC Engineer
  • Security Operations Specialist
  • Incident Response Manager
  • Security Implementation Specialist

Companies Hiring

5,000+
Accenture Deloitte IBM Cisco Systems JPMorgan Chase Bank of America ServiceNow EY Capgemini Infosys

and 5,000+ organizations worldwide seeking Security Incident Response (SIR) Implementation certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Security Incident Response (SIR) Implementation training course

Is the ServiceNow Security Incident Response (SIR) Implementation certification exam included in the course fee?
Yes, your exam voucher is included with the ServiceNow Security Incident Response (SIR) Implementation training. Buying the voucher separately costs $450 USD via ServiceNow Webassessor. This course voucher grants you full eligibility to pass the Certified Implementation Specialist - Security Incident Response (CIS-SIR) exam.
What training formats does Koenig offer for the Security Incident Response (SIR) Implementation course, and is it Guaranteed-to-Run?
Koenig delivers the Security Incident Response (SIR) Implementation course via live online, 1-on-1, and classroom formats, all Guaranteed-to-Run. You receive instructor-led, real-time interaction and hands-on labs. We use official ServiceNow content, ensuring consistent, high-quality delivery regardless of your specific enrollment choice.
How long is lab access provided, and what environment is used for the Security Incident Response (SIR) Implementation course?
You get 6 months of lab access for the Security Incident Response (SIR) Implementation course using cloud-hosted developer instances. These real ServiceNow platform sandboxes let you configure security incidents, playbooks, and threat intelligence in a production-equivalent environment without needing local setup.
What is Koenig's rescheduling and cancellation policy for the Security Incident Response (SIR) Implementation course?
Koenig permits one free reschedule for the Security Incident Response (SIR) Implementation course if requested 10+ days before start. Changes within 10 days incur a 50% fee. You cannot reschedule the same training twice; written notice is required to maintain accurate administrative records.
What is the format, number of questions, passing score, and time limit for the ServiceNow Security Incident Response (CIS-SIR) certification exam?
The ServiceNow CIS-SIR exam features 60 multiple-choice questions with a 90-minute limit. While ServiceNow keeps the passing score private, you receive results immediately. The exam validates your skills in security incident creation, playbook configuration, threat intelligence integration, and formal post-incident reviews.
How long is the ServiceNow Security Incident Response (CIS-SIR) certification valid, and what is the renewal process and cost?
The Certified Implementation Specialist - Security Incident Response (CIS-SIR) certification does not expire. However, the ServiceNow Certification Maintenance Program (CMP) requires a $200 USD annual fee ($100 for partners) after one year. This maintains your 'Current' status through delta exams on new platform releases.
What post-training support does Koenig provide after completing the Security Incident Response (SIR) Implementation course?
Koenig offers 6 months of post-training support for Security Incident Response (SIR) Implementation, including lab access, session recordings, and instructor email help. Our Happiness Guarantee lets you retake the course for free if unsatisfied, plus you get mentorship for technical queries.
What are the prerequisites or experience needed to take the Security Incident Response (SIR) Implementation course and certification exam?
Prerequisites for Security Incident Response (SIR) Implementation include ServiceNow Administration Fundamentals, Platform Implementation, and Security Operations (SecOps) Fundamentals. We recommend 3 to 6 months of field experience and holding the Certified System Administrator (CSA) credential before attempting the CIS-SIR exam.
What is the average salary impact or career benefit of earning the ServiceNow Security Incident Response (CIS-SIR) certification?
Certified professionals earn $125,000 to $160,000 annually, with senior architects reaching $190,000. Earning the ServiceNow CIS-SIR certification boosts your career, as 31% of certified experts receive salary raises within one year due to the high demand for specialized ServiceNow security skills.
How does formal training for Security Incident Response (SIR) Implementation compare to self-study in terms of exam success and skill development?
Formal Security Incident Response (SIR) Implementation training outperforms self-study by providing structured labs and expert guidance on playbook automation and MITRE ATT&CK. Official ServiceNow training is mandatory to unlock your exam voucher, ensuring you are fully prepared to pass the certification.

Resources

Learn more about Security Incident Response (SIR) Implementation before you enroll

100%

Happiness Guarantee

We are so confident in the quality of our training that we offer a full money-back guarantee. Not satisfied? Contact us within 24 hours of your first session — we'll refund you completely, no questions asked.

Full Refund

Within 24 hours

No Questions

Asked ever

Secure Payment

Encrypted checkout

PCI DSS

Compliant