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IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G)

IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) trains case solution developers to design, build, and deploy dynamic case management applications using IBM’s platform. It solves the challenge of managing unstructured, ad-hoc business processes by teaching developers to model case types, stages, and activities with precision. With 91% of enterprises planning to hire mainframe and automation talent (The Futurum Group, 2024), this course equips professionals with in-demand skills to streamline complex workflows.

This course prepares learners for the IBM Business Automation Workflow certification, validating expertise in case management. Koenig Solutions delivers official vendor-authorized courseware with Guaranteed-to-Run dates and 30-day lab access, ensuring hands-on mastery. Graduates gain the confidence to lead digital transformation initiatives and advance into senior automation roles.

14 Hours (1 Days)
Live Online / Classroom
0+ professionals trained

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1-on-1 USD 750
Dedicated instructor, your schedule
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Public Batch USD 600
Group class, fixed schedule
Available in all languages
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Course Overview

The IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course is designed for case solution developers who aim to build dynamic, process-driven applications using IBM’s integrated workflow platform. This intermediate-level training equips professionals with the skills to design, configure, and manage case management solutions, aligning with real-world business automation demands. Targeted at roles such as BPM Developers, Workflow Architects, and Automation Consultants, the course addresses growing enterprise needs—Gartner identifies business process management tools as a top IT investment area, with IBM holding a strong position in large-scale deployments. Participants gain hands-on experience in defining case objects, managing stages, and integrating processes, making them valuable assets in industries like finance, healthcare, and logistics where structured automation is critical.

Learners engage with core IBM technologies including IBM Business Automation Workflow, IBM Process Designer, Case Manager, and IBM Cloud Pak for Business Automation (CP4BA) within a hands-on lab environment hosted on IBM TechZone. Through guided exercises, students build complete case solutions by defining properties, roles, and business objects; creating To-do Tasks and Container activities; and implementing JavaScript-based automation for stage management. A key lab scenario involves designing a custom case page using Free Form layout and utility widgets, simulating real client onboarding workflows. The labs leverage a pre-deployed CP4BA 23.0.2 environment, allowing students to export and import case solutions, model BPM processes, and integrate human services—all within a realistic, enterprise-grade automation ecosystem.

This course prepares candidates for the IBM Certified Developer - Business Automation Workflow credential, a recognized certification that validates expertise in delivering complex case and process applications. Certified professionals in the U.S. earn between $95,000 and $130,000 annually, reflecting strong market demand. Koenig Solutions enhances this learning path with Guaranteed-to-Run batches, official IBM courseware, and 1-on-1 instructor support, ensuring learners master both theory and practical application. Upon completion, graduates are positioned to lead automation initiatives, drive digital transformation, and advance into senior roles such as Lead Process Engineer or Automation Solution Architect.

Skills You'll Gain

Case Management IBM Case Management Case Solution Design IBM Business Automation Workflow Case Properties Choice Lists Business Objects Case Types To-do Tasks Container Activities Task Sets Custom Property Views BPM Process Modeling Client-side Human Services Case Stages JavaScript API Custom Case Pages

Prerequisites

Recommended knowledge before taking this course
  • Completion of IBM Business Automation Workflow fundamentals or possession of the IBM Certified Solution Developer - Business Automation Workflow certification is required.
  • Experience with REST APIs and JSON data structures is necessary for developing and customizing workflow solutions within IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G).
  • Understanding of JavaScript is essential for scripting and automating tasks within IBM Business Automation Workflow.
  • Access to an IBM Business Automation Workflow development environment, supported by a modern web browser and a Windows or Linux operating system, is required for hands-on exercises.
  • Proficiency in designing and implementing workflow solutions is required to optimize business processes efficiently.
  • Comprehensive knowledge of case management concepts and IBM Case Manager is required to develop effective case solutions in IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G).
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of WB880G certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the WB880G certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • BPM Developer
  • Workflow Architect
  • Automation Consultant
  • Case Solution Developer
  • Integration Developer (IBM Stack)
  • Lead Process Engineer

Companies Hiring

5,000+
IBM Accenture Deloitte Capgemini Cognizant Wipro Principal Financial Group SRI Tech Solutions New York Technology Partners Infosys

and 5,000+ organizations worldwide seeking WB880G certified professionals

Real Transformations

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

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    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the WB880G training course

Is the certification exam included in the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course, and what is the exam fee?
The certification exam is not included in the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course and requires separate purchase. The IBM Certified Developer - Business Automation Workflow V20.0.0.2 (C1000-116) exam fee is $200 USD, payable directly to Pearson VUE for scheduling.
What training formats does Koenig offer for this IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course, and is Guaranteed-to-Run scheduling available?
Koenig offers IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) training in live online 1-on-1, public instructor-led, and classroom formats, all Guaranteed-to-Run. This ensures your professional development schedule remains secure, providing reliable planning for your certification goals.
How long is lab access provided for the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course, and what environment is used?
Lab access for IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) lasts 6 months via Koenig’s LET Platform using IBM-hosted cloud sandboxes. These production-equivalent environments allow you to master case solution design and deployment without complex local setup requirements.
What is Koenig's rescheduling and cancellation policy for the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course?
Koenig permits one free reschedule for the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course if requested over 10 days before starting; changes within 10 days incur a 50% fee. Cancellations 15 days prior receive full refunds, while those within 6 days are non-refundable.
How many questions are on the certification exam for IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G), and what is the passing score?
The IBM Certified Developer - Business Automation Workflow V20.0.0.2 (C1000-116) exam features 63 multiple-choice and performance-based questions. It has a 90-minute duration and a 71% passing score (45 correct answers). The exam is proctored via Pearson VUE to validate your expertise.
How long is the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) certification valid, and what is the renewal process?
The IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) certification remains valid for two years. Renewal requires passing the current version of the exam again. IBM mandates recertification via examination, as no continuing education renewal path is currently offered.
What post-training support does Koenig provide after completing the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course?
Koenig provides 30 days of post-training support, including expert mentor access, recorded sessions, and exam preparation resources for IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G). You also benefit from our Happiness Guarantee, allowing a free retake if you are unsatisfied.
What are the prerequisites for enrolling in the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course?
Prerequisites for the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course include familiarity with case management concepts, basic programming knowledge, and JavaScript understanding. These skills ensure you can effectively master case solution design, scripting, and BPM process modeling during training.
What is the career impact of IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) certification compared to self-study?
Professionals with IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) certification earn $95,000–$125,000 annually. Instructor-led training correlates to 30% higher exam pass rates than self-study. Formal training accelerates your career advancement in high-demand BPM and automation roles.
Is there a self-paced version of the IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G) course?
While IBM offers a self-paced version (ZB880G), Koenig delivers only instructor-led training for IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions (WB880G). This live format provides real-time mentorship and interactive labs, resulting in significantly higher knowledge retention compared to standard self-paced learning.

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