AI In Microsoft Dynamics 365 Customer Engagement

Webinar Summary:

From VMware to OpenShift Virtualization: Modernizing Enterprise VM Workloads explores how organizations can modernize traditional virtual machine environments using Red Hat OpenShift Virtualization. The session provides an overview of how virtual machines and containerized applications can coexist on a common OpenShift platform. We will look at the key differences between traditional virtualization and the Kubernetes-based approach to VM management. The webinar will introduce the architecture and core components behind OpenShift Virtualization. We will discuss migration considerations for organizations looking to transition existing VMware workloads. The session will also highlight networking, storage, security, high availability, and day-2 operational aspects of VM workloads. Participants will understand how enterprises can adopt a phased approach to move, manage, and modernize their applications. Finally, we will explore the business and technical benefits of consolidating VM and container workloads on a modern enterprise application platform.

Webinar Summary:

Perfect for beginners, this session introduces Copilot, its capabilities, licensing considerations, and how organizations can successfully adopt AI.

Webinar Summary:

Explore how AI is changing Dynamics 365 Customer Engagement, from Copilot-assisted productivity to AI agents and intelligent automation. The session looks at where CRM is heading and how organizations can prepare for an increasingly AI-driven customer engagement model.