ITIL 4 Specialist: IT Asset Management (ITAM) Course Overview

Target Audience for ITIL 4 Specialist: IT Asset Management (ITAM)

1. ITIL 4 Specialist: IT Asset Management (ITAM) empowers IT professionals to effectively manage and optimize IT assets, enhancing service delivery and organizational efficiency.

• IT Asset Managers
• IT Service Managers
• IT Operations Managers
• Configuration Managers
• Financial Managers
• IT Procurement Specialists
• Asset Management Analysts
• IT Governance Professionals
• Change Managers
• Compliance Officers
• ITIL Trainers/Consultants
• Project Managers
• Service Desk Managers
• CIOs/CTOs
• Auditors (IT Compliance)

Learning Objectives - What you will Learn in this ITIL 4 Specialist: IT Asset Management (ITAM)?

Introduction

The ITIL 4 Specialist: IT Asset Management (ITAM) course equips learners with essential skills and knowledge to optimize IT asset management practices, enhancing service delivery and organizational efficiency.

Learning Objectives and Outcomes

• Understand the key components and principles of IT asset management (ITAM).
• Create a framework for managing IT assets throughout their lifecycle.
• Implement ITAM processes aligned with ITIL 4 practices.
• Develop strategies for asset tracking, compliance, and reporting.
• Utilize metrics and KPIs to measure asset performance.
• Identify and manage risks related to IT assets.
• Integrate ITAM with broader service management practices.
• Enhance value realization from IT assets through effective governance.
• Foster continual improvement in IT asset management processes.
• Prepare for the ITIL 4 Specialist: IT Asset Management certification exam.