AI Powered Customer Engagement - Getting Started With Microsoft Copilot

20 Oct 2026 09:30 AM CST

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Webinar Overview

Perfect for beginners, this session introduces Copilot, its capabilities, licensing considerations, and how organizations can successfully adopt AI.

Key Points

What is Microsoft Copilot?
Licensing overview
Supported features
Implementation considerations

Meet The Trainer

Frank Ilemona Oguche

Experienced trainer skilled in Microsoft Dynamics 365 Customer Insights, CRM, and model-driven apps. Known for enhancing customer experiences and sales processes, with a track record of training clients in Dynamics 365 solutions.

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AI Powered Customer Engagement - Getting Started With Microsoft Copilot

Webinar Summary:

Perfect for beginners, this session introduces Copilot, its capabilities, licensing considerations, and how organizations can successfully adopt AI.

20 Oct 2026 | 09:30 AM CST 1 Hour

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AI Powered Customer Engagement - Getting Started With Microsoft Copilot