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The Essentials of Webex Calling (CLWXCALL) 1.0 Course Overview

The Essentials of Webex Calling (CLWXCALL) 1.0 Course Overview

The Essentials of Webex Calling (CLWXCALL) 1.0 course offers a comprehensive introduction to using Webex Calling effectively. Participants will learn essential concepts, including call management, user administration, and setup configurations. The course also covers integrating with existing systems and provides hands-on experience in troubleshooting common issues. By the end of the training, learners will be able to confidently implement and manage Webex Calling solutions within their organizations. This course is perfect for IT professionals looking to enhance their skills and improve communication within their teams, making it a valuable addition to any technology-focused curriculum. Explore the power of Webex Calling to drive efficiency and collaboration!

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4.4/5 Ratings

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Successfully delivered 2 sessions for over 6 professionals

Disclaimer- Koenig is a Cisco Learning partner who is authorized to deliver all Cisco courses to customers residing in India, Australia, New Zealand, Singapore, Malaysia, Bangladesh, Bhutan, Maldives, Nepal.

We accept Cisco Learning Credits (CLC)

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Course Prerequisites

Certainly! Here are the minimum required prerequisites for successfully undertaking the Essentials of Webex Calling (CLWXCALL) 1.0 course:


  • Basic understanding of networking concepts and principles.
  • Familiarity with VoIP (Voice over Internet Protocol) technologies.
  • Experience with collaboration tools or platforms is beneficial but not mandatory.
  • A general understanding of cloud computing concepts.

These prerequisites will help you grasp the course material more effectively, ensuring a smoother learning experience as you dive into Webex Calling. Don't worry if you're not an expert in these areas; a willingness to learn is all you need to succeed!


Target Audience for The Essentials of Webex Calling (CLWXCALL) 1.0

The Essentials of Webex Calling (CLWXCALL) 1.0 equips IT professionals with the knowledge to effectively implement and manage Webex Calling solutions for enhanced communication.


  • IT Managers
  • Network Administrators
  • Systems Engineers
  • Technical Support Specialists
  • Cloud Solutions Architects
  • Unified Communications Specialists
  • Telecommunications Consultants
  • Project Managers
  • Business Analysts
  • Help Desk Technicians
  • VoIP Administrators
  • Digital Transformation Leads
  • Sales Engineers
  • IT Trainers
  • C-Level Executives (involved in IT strategy)


Learning Objectives - What you will Learn in this The Essentials of Webex Calling (CLWXCALL) 1.0?

Course Introduction

The Essentials of Webex Calling (CLWXCALL) 1.0 course equips participants with foundational knowledge and skills in using Webex Calling, focusing on its features, configuration, and effective communication strategies.

Learning Objectives and Outcomes

  • Understand the core features and benefits of Webex Calling.
  • Configure Webex Calling for optimal performance and functionality.
  • Navigate the Webex Calling user interface effectively.
  • Manage user accounts and phone numbers in Webex Calling.
  • Implement call routing and forwarding options.
  • Utilize voicemail and call management features.
  • Optimize settings for audio and video quality.
  • Integrate Webex Calling with other collaboration tools.
  • Troubleshoot common issues and perform basic maintenance.
  • Enhance communication and collaboration within teams using Webex Calling.

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