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Scripting in ServiceNow Fundamentals course is designed to get users up to speed with the basics of ServiceNow scripting. The course provides a comprehensive overview of scripting basics, which include understanding ServiceNow scripting concepts and syntax, developing client scripts, server scripts, business rules, and other related topics. Students will learn how to debug scripts and optimize performance. Students will also develop working scripts that can be incorporated into their own ServiceNow instances. The course will be beneficial to those who are looking to familiarize themselves with ServiceNow’s scripting language, as well as those who are looking to sharpen their skills.
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The Scripting in ServiceNow Fundamentals training is designed for those who are familiar with ServiceNow and are looking to improve their skills in the scripting language and workflow
This course is ideal for experienced IT professionals who need to quickly learn the fundamentals of ServiceNow scripting
This course is also beneficial for intermediate users who have been exposed to ServiceNow, but have not yet delved into the power of scripting
Business applications and IT professionals who are looking to advance their skills and knowledge with ServiceNow scripting will find this course to be very beneficial
By the end of the course, all participants should have a solid understanding and confidence in using ServiceNow scripting to deliver innovative solutions and services for their customers
1. Understand how scripting and automation can simplify addressing common tasks in IT service management.
2. Learn the fundamentals of scripting in the ServiceNow platform, including basic Scripting language and functions.
3. Apply and modify scripts to corporate policies and objectives.
4. Create and modify scripts to automate service requests and process workflow.
5. Design and manage advanced scripts for measuring resource performance.
6. Generate reports of script results for use in monitoring and controlling operations.
7. Utilize best practices for efficient, secure, and compliant scripting.
8. Master the basics of implementing and validating scripts.
