Oracle CX Sales and Oracle B2B Service: Analytics Ed 2
The Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 course equips sales operations analysts, CRM administrators, and service managers with the skills to build and manage actionable analytics in Oracle Fusion CX. It solves the critical pain point of fragmented customer insights by enabling unified reporting across sales and service pipelines. With 74% of high-growth companies prioritizing integrated CX analytics (Oracle 2024), this training delivers immediate operational value.
This course prepares learners for the Oracle CX Sales 2024 Implementation Professional (1Z0-1061-24) and Oracle Fusion Service 2024 Implementation Professional (1Z0-1064-24) certifications. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring hands-on mastery. Graduates gain the ability to drive data-informed revenue decisions and optimize customer lifecycle management.
Training Formats & Pricing
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Course Overview
The Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 course by Oracle is designed for business analysts, CRM administrators, and data analysts responsible for generating insights from customer experience data. This training prepares learners for the Oracle CX Sales 2025 Implementation Professional certification exam, equipping them with the skills to build and manage analytics within Oracle’s cloud-based CX suite. Target roles include Sales Operations Analysts, Service Analytics Consultants, and CX Solution Architects. With Oracle CX Cloud appearing in nearly 700 job postings across major firms like Accenture, Deloitte, and PwC, demand for certified professionals remains strong, particularly in enterprise environments leveraging integrated sales and service platforms.
This course covers core tools including Oracle Business Intelligence (BI), Fusion CX Analytics, Sales and B2B Service subject areas, BI Publisher, and the Oracle Analytics Cloud console. Participants engage in hands-on labs delivered through Oracle’s official lab environment, where they configure real-world analytics solutions such as custom dashboards for sales pipeline tracking and service request lifecycle reporting. Students build analyses using prebuilt subject areas like CX - Opportunity, CX - Service Request, and CX - Activity, learning to create reports, apply filters, secure access via duty roles, and publish dashboards in the BI Catalog. A key project involves designing an end-to-end sales performance dashboard that visualizes win rates, forecast accuracy, and lead conversion trends using live transactional data.
By completing the Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 program, professionals prepare for the industry-recognized Oracle CX Sales 2025 Implementation Professional certification, which validates expertise in deploying analytics-driven CX solutions. Certified individuals report career advancements into senior analyst and implementation consultant roles, with average salaries ranging from $114,000 to $264,000 annually based on current job market data. Koenig Solutions enhances this learning path with Guaranteed-to-Run batches, 1-on-1 instructor support, and access to official Oracle courseware, ensuring mastery of exam objectives. Graduates are positioned to drive data-informed decision-making across sales and service organizations, enabling measurable improvements in customer engagement and revenue performance.
What You'll Learn
Prerequisites
- Experience with Oracle Fusion Cloud Sales Automation and Oracle B2B Service configuration is essential for mastering Oracle CX Sales and Oracle B2B Service: Analytics Ed 2. A solid understanding of the Oracle Transactional Business Intelligence (OTBI) framework and subject areas helps you analyze sales and service data effectively. You should be able to configure and schedule ESS jobs like Reporting Hierarchy Generation and Sales Historical Snapshots to automate reporting processes. Familiarity with Oracle Fusion CX Analytics functional areas—including Sales Pipeline, B2B Service Analytics, and CPQ Integrated Analytics—enables comprehensive insights into your sales and service performance. Knowledge of setting up integrations between Oracle Cloud CX and Oracle Configure, Price, Quote (CPQ) is crucial for seamless data flow. Additionally, working knowledge of currency setup, accounting calendars, and sales resource hierarchies in Oracle CX applications ensures accurate financial and operational reporting. This course equips you with the skills to optimize Oracle CX analytics, empowering your organization to make data-driven decisions that boost sales and enhance customer service.
Certification Exam
Everything you need to know about the Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- CX Analytics Consultant
- Sales Operations Analyst
- B2B Service Reporting Specialist
- Oracle Fusion CX Business Analyst
- Customer Experience Data Analyst
- Revenue Intelligence Analyst
Companies Hiring
and 5,000+ organizations worldwide seeking Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
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“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
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“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
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“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 training course
Is the certification exam included in the Oracle CX Sales and Oracle B2B Service: Analytics Ed 2 course, and what is the exam fee if separate?
What training formats are available for this course, and does Koenig offer Guaranteed-to-Run scheduling?
How long is lab access provided, and what type of environment is used for practical exercises?
What is Koenig's rescheduling and cancellation policy for this course?
What is the format, number of questions, passing score, and time limit for the associated certification exam?
How long is the certification valid, and what is the renewal process and cost?
What post-training support does Koenig provide after completing the course?
Are there any prerequisites or prior experience required to enroll in this course?
What career benefits and salary impact can professionals expect after earning this certification?
How does instructor-led training compare to self-study for preparing for this certification?
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