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Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot

The course "Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot" teaches app makers and solution architects how to build AI agents using Copilot Studio to solve productivity bottlenecks in business workflows. It addresses the growing demand for agentic AI skills, with Microsoft reporting over 50,000 professionals now certified in AI-related roles. Learners gain hands-on experience creating declarative agents, integrating custom tools, and deploying Copilot solutions across Microsoft 365 environments.

This course prepares learners for the Microsoft Certified: Agentic AI Business Solutions Architect certification (Exam AB-100), which requires a 700/1000 passing score. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, enabling learners to master agent orchestration and responsible AI design. Graduates will be equipped to lead AI-driven digital transformation initiatives in enterprise environments.

04 Hours (1 Days)
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0+ professionals trained

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Course Overview

The course Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot by Microsoft is designed to equip developers, app makers, and IT professionals with the skills to design and deploy intelligent AI agents that extend the capabilities of Microsoft 365 Copilot. This training aligns with the skills measured in Exam AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals and prepares learners for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification. Target roles include AI Agent Developers, Copilot Solution Architects, and Microsoft 365 Administrators responsible for AI governance. With over 350,000 organizations now using Microsoft 365 Copilot, demand for professionals who can securely extend its functionality through custom agents is rapidly increasing across enterprise IT and digital transformation teams.

Learners will work extensively with Microsoft Copilot Studio, Microsoft 365 Agents Toolkit, Azure AI Foundry, Microsoft Graph, SharePoint, and Semantic Kernel to build production-grade AI agents. The hands-on labs are conducted in the Microsoft 365 admin environment and Copilot Studio portal, where students configure declarative and custom engine agents, integrate enterprise data via Microsoft Graph connectors, and automate workflows across Teams, Outlook, and Dynamics 365. A key project involves building a secure IT helpdesk agent that responds to @mentions in Microsoft Teams, retrieves knowledge from SharePoint, and executes actions like ticket creation and status updates—demonstrating real-world automation of cross-application business processes with governance and compliance controls.

This course prepares candidates for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals credential, a recognized industry certification validating expertise in AI agent deployment and administration within Microsoft 365. Professionals with this certification can pursue roles such as Copilot and AI Governance Specialist, with average U.S. salaries ranging from $90,000 to $120,000. Koenig Solutions enhances learning with Guaranteed-to-Run batches, official Microsoft courseware, and 1-on-1 mentoring to ensure mastery of agent lifecycle management, security policies, and Copilot extensibility. Completing this training positions learners to lead AI-driven productivity initiatives and advance into higher-level Microsoft AI and cloud administration roles.

What You'll Learn

Identify key components of Microsoft 365 Copilot AI agents to optimize automation workflows
Design declarative AI agents for Microsoft 365 Copilot using Microsoft’s Copilot Studio platform
Configure custom knowledge bases within Microsoft 365 Copilot AI agents for tailored assistance
Build API plugins to extend the capabilities of Microsoft 365 Copilot AI agents
Publish declarative AI agents to Microsoft 365 Copilot for enterprise deployment
Manage and govern Microsoft 365 Copilot AI agents effectively within SharePoint environments

Skills You'll Gain

Microsoft 365 Copilot AI Agents Copilot Studio Microsoft 365 Agents SDK Declarative Agents Custom Knowledge Integration Microsoft Graph Generative AI Prompt Engineering AI Orchestration Azure OpenAI Microsoft Foundry Agent Governance Responsible AI Workflow Automation AI Solution Design Microsoft Teams Integration

Prerequisites

Recommended knowledge before taking this course
  • Experience managing Microsoft 365 admin roles and permissions, including assigning AI Admin and Global Admin roles, essential for deploying AI agents in Microsoft 365 Copilot
  • Familiarity with Microsoft 365 licensing models such as E3/E5 or Business Premium subscriptions, critical for accessing the latest AI features in Microsoft 365 Copilot
  • Understanding of Microsoft Entra ID (Azure AD) for identity and access management, vital for secure AI agent deployment in Microsoft 365 Copilot
  • Ability to configure and manage Copilot Studio within the Microsoft 365 admin center, enabling effective AI agent setup and customization
  • Knowledge of SharePoint Online and Microsoft Graph as data sources for agent grounding, enhancing AI capabilities in Microsoft 365 Copilot
  • Experience enabling and managing custom app sideloading in Microsoft Teams via setup policies, necessary for integrating AI-powered solutions in Microsoft 365 Copilot
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Certification Exam

Everything you need to know about the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates may attempt a retake after 24 hours for the first failure, 14 days for the second, and 14 days for subsequent attempts.
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Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Microsoft 365 Copilot and AI Agents
Define AI agents in Microsoft 365 Analyze Copilot architecture and components Categorize available AI agent types Compare Copilot and agent capabilities Evaluate real-world agent use cases Leverage Microsoft Graph data integration Review Microsoft agent licensing models Execute strategic deployment workflows
2
Day 2– Developing Declarative Agents in Copilot Studio
Build declarative agents using Copilot Studio Configure secure custom knowledge sources Design effective conversational agent instructions Develop starter prompts for agents Implement specific topics and triggers Validate agent responses through testing Integrate enterprise data source connections Verify agent accuracy and reliability
3
Day 3– Scaling Agents with Tools and Automation
Master diverse agent tool types Develop efficient prompt-based tools Construct robust connector tool sets Configure advanced API plugin integrations Design complex agent workflow flows Implement responsive event-based triggers Automate business tasks via Power Automate Perform rigorous tool functionality testing
4
Day 4– Advanced Agent Autonomy and Performance
Enable intelligent autonomous agent behavior Configure sophisticated event-driven triggers Design dynamic conditional execution paths Implement adaptive natural language responses Utilize Retrieval-Augmented Generation (RAG) models Build multi-step automated agent flows Monitor detailed agent activity logs Optimize agent performance and latency
5
Day 5– Governance, Deployment, and Responsible AI
Publish agents across Microsoft 365 Deploy custom agents within Teams Configure granular sharing and permissions Enforce enterprise-grade governance policies Implement robust security control measures Apply Microsoft Responsible AI principles Manage end-to-end agent lifecycles Monitor usage, compliance, and metrics

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot certified professionals report career advancement within 6 months

Salary Impact

+28%

Average salary increase reported after obtaining the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

5
  • AI Agent Developer
  • Microsoft 365 Copilot Specialist
  • AI Automation Engineer
  • M365 Productivity Architect
  • Digital Workplace Consultant

Companies Hiring

5,000+
Microsoft Accenture Deloitte PwC Capgemini Infosys JPMorgan Chase Goldman Sachs EY

and 5,000+ organizations worldwide seeking Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot training course

Is the Microsoft Certified: AI Agent Builder Associate exam fee included in the Automate, Assist, and Accelerate course?
The certification exam is not included in the course fee. The Microsoft Certified: AI Agent Builder Associate exam (AB-620) costs $165 via Pearson VUE. Candidates must book and pay for their exam independently through the official Microsoft Learn portal.
Which training formats for Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot does Koenig provide?
Koenig offers live online instructor-led, classroom, and Flexi Video self-paced formats. Our Guaranteed-to-Run scheduling ensures your Automate, Assist, and Accelerate training proceeds as planned, even with one registrant, eliminating cancellation risks for your professional development journey.
How long is lab access provided for the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot course?
Learners receive 6 months of lab access via Koenig’s LET Platform. This environment features Microsoft-licensed virtual machines with Microsoft 365 Copilot, Copilot Studio, and Power Platform preconfigured for secure, real-world AI agent development within isolated sandbox environments.
What is the rescheduling and cancellation policy for the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot course?
Koenig permits free rescheduling with 7 days' notice. Cancellations or rescheduling within 10 days incur a 50% fee. Each training session can be rescheduled once, ensuring scheduling integrity while protecting your investment in Microsoft 365 Copilot expertise.
What is the format, passing score, and duration for the Microsoft Certified: AI Agent Builder Associate certification exam?
The AB-620 exam features 40–60 questions, including case studies and interactive lab tasks. It requires a 700 passing score out of 1000 within a 120-minute limit, assessing your proficiency in agent design and Microsoft 365 Copilot enterprise deployment.
How long is the Microsoft Certified: AI Agent Builder Associate certification valid, and how do I renew it?
The certification is valid for one year. Renewal requires passing a free online assessment on Microsoft Learn. This annual process ensures you remain current with evolving AI agent technologies and Microsoft’s latest platform updates at no additional cost.
What post-training support does Koenig provide for the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot course?
Koenig provides 6 months of recorded session access, 6 hours of expert consultation, and Qubits exam prep software. You also receive doubt resolution support and a free retake under our Happiness Guarantee if you are dissatisfied with the training.
What are the recommended prerequisites for the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot course?
Learners should possess intermediate knowledge of Microsoft Power Platform, Dataverse, Power Fx, and generative AI concepts like RAG. Practical experience building agents in Copilot Studio and familiarity with REST APIs are strongly recommended for success in this course.
What career impact can I expect after completing the Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot course?
Certified AI Agent Builders report salaries of $95,000–$130,000 annually. This Microsoft certification validates your advanced agent development skills, increasing job placement rates by up to 40% according to 2026 workforce trends, positioning you for high-demand AI developer roles.
How does Koenig’s training for Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot compare to self-study?
Koenig offers expert-led instruction, hands-on labs, and exam readiness tools. With Guaranteed-to-Run scheduling and comprehensive post-training support, Koenig delivers a 30% higher certification pass rate compared to independent learners relying solely on Microsoft Learn content.
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