FAQ

Dynamics 365 CRM – Functional and Technical Course Overview

Dynamics 365 CRM – Functional and Technical Course Overview

Unlock your potential with our Dynamics 365 CRM – Functional and Technical course at Koenig Solutions. This comprehensive course is designed to equip you with the essential skills needed to effectively manage customer relationships and streamline business processes.

Learning objectives include understanding CRM functionalities, customizing dashboards, and implementing automation tools. You'll engage in hands-on exercises that reinforce theoretical knowledge, enabling practical application of the concepts learned.

By the end of the course, you will be able to navigate Dynamics 365 with confidence, improving your organization’s efficiency and enhancing customer engagement. Join us to transform your career and master the tools that drive today's businesses!

Purchase This Course

USD

850

View Fees Breakdown

Course Fee 850
Total Fees
850 (USD)
  • Live Training (Duration : 16 Hours)
  • Per Participant
  • Includes Official Coursebook
  • Guaranteed-to-Run (GTR)
  • Classroom Training fee on request
  • Select Date
    date-img
  • CST(united states) date-img

Select Time


♱ Excluding VAT/GST

You can request classroom training in any city on any date by Requesting More Information

Inclusions in Koenig's Learning Stack may vary as per policies of OEMs

  • Live Training (Duration : 16 Hours)
  • Per Participant
  • Classroom Training fee on request
  • Includes Official Coursebook
Koeing Learning Stack

Koenig Learning Stack

Free Pre-requisite Training

Join a free session to assess your readiness for the course. This session will help you understand the course structure and evaluate your current knowledge level to start with confidence.

Assessments (Qubits)

Take assessments to measure your progress clearly. Koenig's Qubits assessments identify your strengths and areas for improvement, helping you focus effectively on your learning goals.

Post Training Reports

Receive comprehensive post-training reports summarizing your performance. These reports offer clear feedback and recommendations to help you confidently take the next steps in your learning journey.

Class Recordings

Get access to class recordings anytime. These recordings let you revisit key concepts and ensure you never miss important details, supporting your learning even after class ends.

Free Lab Extensions

Extend your lab time at no extra cost. With free lab extensions, you get additional practice to sharpen your skills, ensuring thorough understanding and mastery of practical tasks.

Free Revision Classes

Join our free revision classes to reinforce your learning. These classes revisit important topics, clarify doubts, and help solidify your understanding for better training outcomes.

Inclusions in Koenig's Learning Stack may vary as per policies of OEMs

Scroll to view more course dates

♱ Excluding VAT/GST

You can request classroom training in any city on any date by Requesting More Information

Inclusions in Koenig's Learning Stack may vary as per policies of OEMs

Request More Information

Email:  WhatsApp:

Koenig is the ANZ Winner of FY24 Superstar Campaign

Target Audience for Dynamics 365 CRM – Functional and Technical

Dynamics 365 CRM – Functional and Technical equips professionals with essential skills to effectively manage customer relationships and streamline business processes using Microsoft's powerful CRM platform.


Target Audience and Job Roles:


  • CRM Business Analysts
  • Dynamics 365 System Administrators
  • Business Process Consultants
  • Customer Relationship Managers
  • IT Project Managers
  • Technical Support Specialists
  • Business Intelligence Analysts
  • Sales and Marketing Professionals
  • Data Analysts
  • Application Developers
  • Training and Development Coordinators
  • Solutions Architects
  • ERP Consultants
  • Digital Transformation Executives


Learning Objectives - What you will Learn in this Dynamics 365 CRM – Functional and Technical?

Introduction

The Dynamics 365 CRM – Functional and Technical course equips students with essential skills and knowledge to effectively implement, customize, and manage Microsoft Dynamics 365 CRM solutions, blending technical and functional expertise for optimal business solutions.

Learning Objectives and Outcomes

  • Understand the core components and architecture of Dynamics 365 CRM.
  • Configure and customize Dynamics 365 CRM applications to meet business needs.
  • Utilize Power Platform tools like Power Automate and Power Apps for enhanced functionality.
  • Implement data management and analytics using Dynamics 365 CRM.
  • Administer security roles and user permissions within CRM.
  • Develop and deploy custom workflows and business rules.
  • Integrate Dynamics 365 CRM with other Microsoft applications and services.
  • Analyze CRM data for actionable insights and reporting.
  • Leverage Dynamics 365 functionalities to improve customer engagement.
  • Prepare for certification exams related to Dynamics 365 CRM.

Suggested Courses

What other information would you like to see on this page?
USD