Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC)
The Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course equips network collaboration engineers with advanced skills in call control, dial planning, and mobility services using Cisco Unified Communications Manager and Session Border Controllers. It solves the critical challenge of managing complex on-premises voice networks, where 74% of enterprises still rely on hybrid communication infrastructures.
This course prepares learners for the 300-815 CLACC exam, earning the Cisco Certified Specialist – Collaboration Call Control & Mobility Implementation and advancing toward CCNP Collaboration. With Koenig’s official vendor-authorized courseware and 30-day lab access, professionals gain hands-on mastery to design secure, scalable voice solutions and drive digital transformation in modern enterprise environments.
Training Formats & Pricing
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Course Overview
The Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course by Cisco is designed for collaboration engineers, unified communications administrators, and VoIP network engineers who need to master advanced call control and mobility services in on-premises environments. This training aligns with the 300-815 CLACC exam, which leads to the Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation certification and satisfies the concentration requirement for the CCNP Collaboration certification. With over 75% of enterprises maintaining hybrid or on-premises communication systems as of 2026, demand for professionals skilled in legacy and modern voice infrastructure remains strong, particularly in sectors requiring secure, localized control over communication workflows.
Students engage with key technologies including Cisco Unified Communications Manager (UCM), Cisco Unified Communications Manager Express (CME), Cisco Unified Survivable Remote Site Telephony (SRST), Cisco Unified Board Element, and SIP/H.323 signaling protocols. The hands-on lab environment simulates real-world enterprise deployments where learners configure globalized call routing, implement URI-based dial plans, deploy Call Admission Control (CAC), and troubleshoot multisite UCM topologies. Using Cisco IOS XE command-line interfaces and UCM GUI tools, participants build a fully functional call control infrastructure that supports extension mobility, call queuing, and PSTN backup solutions—mirroring scenarios faced by enterprise voice architects managing distributed workforces.
By preparing for the 300-815 CLACC exam, this course validates expertise recognized under the industry-respected CCNP Collaboration framework, which reports average salaries of $111,081 annually, with senior roles exceeding $167,000. Koenig Solutions enhances preparation through Guaranteed-to-Run scheduling and access to official Cisco courseware, ensuring structured, instructor-led mastery of complex topics. Completing the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) training equips professionals to design resilient, scalable voice networks and positions them for advancement into collaboration architect or senior UC engineer roles within enterprise IT organizations.
What You'll Learn
Skills You'll Gain
Prerequisites
- 350-801 CLCOR certification or equivalent hands-on experience with Cisco collaboration core technologies
- Working knowledge of Cisco Unified Communications Manager (CUCM) 12.x or later
- Understanding of IP networking and basic routing and switching
- Foundational knowledge of SIP, H.323, and MGCP signaling protocols
- Experience with Cisco IOS XE gateways and CME/SRST configurations
- Familiarity with Cisco Unified Border Element (CUBE) and session border controller (SBC) functions
- Understanding of media resources including transcoders, conferencing, and MTPs
Certification Exam
Everything you need to know about the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Cisco Collaboration Engineer
- Unified Communications Administrator
- VoIP Network Engineer
- UC Infrastructure Specialist
- Solutions Architect (Collaboration Focus)
- Senior Collaboration Consultant
Companies Hiring
and 5,000+ organizations worldwide seeking Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) certified professionals
Course Student Reviews
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) training course
Is the certification exam included in the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course, and what is the fee?
What training formats does Koenig offer for the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course, including Guaranteed-to-Run scheduling?
How long is lab access provided, and what environment is used for the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course?
What is Koenig's rescheduling and cancellation policy for the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course?
What is the format, number of questions, passing score, and time limit for the CLACC exam?
How long is the CLACC certification valid, and what is the renewal process and cost?
What post-training support does Koenig provide after completing the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course?
What are the recommended prerequisites for the Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC) course?
What career opportunities and salary impact can I expect after completing the CLACC certification?
How does instructor-led training for CLACC compare to self-study in terms of effectiveness and exam readiness?
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