Cisco IP Telephony
The Cisco IP Telephony course equips network engineers, systems engineers, and collaboration administrators with skills to design, deploy, and troubleshoot Cisco Unified Communications Manager in on-premises, hybrid, and cloud environments. It solves the critical pain point of managing complex voice and video integration in modern distributed workplaces. With over 400,000 CCNP-certified professionals globally, demand for certified collaboration experts remains high as enterprises adopt hybrid work models.
This course prepares learners for the 350-801 CLCOR exam, a core requirement for the CCNP Collaboration certification. Koenig’s 30-day lab access enables hands-on practice with real-world scenarios, building expertise in dial plans, media resources, and QoS. Mastering these skills positions learners to lead secure, scalable collaboration deployments in next-generation networks.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The Cisco IP Telephony course by Cisco is designed to equip network administrators and collaboration engineers with the skills needed to implement and manage modern voice and video communication systems. This training is essential for professionals preparing for the 350-801 CLCOR: Implementing and Operating Cisco Collaboration Core Technologies exam, which leads to the CCNP Collaboration and Cisco Certified Specialist – Collaboration Core certifications. Target roles include Collaboration Engineer, Unified Communications Administrator, and Network Operations Specialist. With over 90% of Fortune 500 companies adopting Cisco collaboration solutions, expertise in Cisco IP Telephony remains in high demand across enterprise IT environments.
Students gain hands-on experience with core technologies including Cisco Unified Communications Manager (CUCM), Cisco IOS XE gateways, Cisco Unified Border Element (CUBE), Session Border Controllers (SBC), and Cisco Expressway. The course includes extensive lab work using Cisco Packet Tracer and real device environments, where learners configure dial plans, deploy IP phones via bulk and self-provisioning, and implement secure call routing using TLS, SRTP, and OAuth. A key real-world project involves building a fully functional on-premises collaboration infrastructure with globalized call routing, LDAP integration, and media resource deployment, ensuring students master end-to-end implementation of Cisco IP Telephony solutions.
This course directly prepares candidates for the widely recognized CCNP Collaboration certification, a credential that increases earning potential by up to 25% according to Cisco’s salary surveys. Graduates gain expertise in critical areas such as QoS, call control, and security, positioning them for roles in network design and collaboration operations. At Koenig Solutions, learners benefit from official Cisco courseware, Guaranteed-to-Run scheduling, and expert-led instruction. Upon completion, professionals are well-prepared to lead enterprise-grade Cisco IP Telephony deployments and advance into senior networking or unified communications leadership roles.
Skills You'll Gain
Prerequisites
- Working knowledge of fundamental computer networking concepts, including LANs, WANs, switching, and routing, essential for Cisco IP Telephony deployment and management.
- Basic understanding of digital interfaces, Public Switched Telephone Networks (PSTN), and Voice over IP (VoIP), vital for Cisco IP Telephony systems.
- Fundamental grasp of converged voice and data networks, which enhances your ability to integrate Cisco IP Telephony solutions seamlessly.
- Experience configuring and operating Cisco routers and switches, including VLAN and DHCP setup, crucial for effective Cisco IP Telephony network infrastructure.
- Familiarity with Cisco Unified Communications Manager deployment and functions, enabling smooth implementation of Cisco IP Telephony solutions.
- Knowledge of dial plan components, SIP trunks, and media resources such as audio and video conferencing, key for optimizing Cisco IP Telephony performance.
Certification Exam
Everything you need to know about the Cisco IP Telephony certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– Master Cisco IP Telephony Architecture and Setup
2
Day 2– Cisco IP Telephony Signaling and Codecs
3
Day 3– Advanced User and Endpoint Management
4
Day 4– Cisco IP Telephony Dial Plan Design
5
Day 5– Media Resources and System Troubleshooting
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Official Courseware
Hands-On Lab Environment (30 days)
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Hands-On Lab
Live Lab Sandbox
Real EnvironmentPractice in a real lab environment with full access to the tools and services covered in the course.
30+ Guided Labs
30+Step-by-step lab exercises designed to reinforce each module with practical, hands-on tasks.
Lab Manual Included
Full GuideComprehensive lab guide with detailed instructions, screenshots, and troubleshooting tips.
Post-Training Access
30 Days30 days of extended lab access after your training ends so you can continue practicing.
Career Outcomes
of Cisco IP Telephony certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Cisco IP Telephony certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Collaboration Engineer
- Unified Communications Administrator
- Voice Network Engineer
- Collaboration Solutions Architect
- UC Systems Engineer
- VoIP Solutions Specialist
Companies Hiring
and 5,000+ organizations worldwide seeking Cisco IP Telephony certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
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“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
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“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Cisco IP Telephony training course
Is the Cisco certification exam included in the Cisco IP Telephony course, and what is the exam fee?
What training formats are available for the Cisco IP Telephony course, and is there a Guaranteed-to-Run option?
How long is lab access provided, and what type of lab environment is used for the Cisco IP Telephony course?
What is Koenig's rescheduling and cancellation policy for the Cisco IP Telephony course?
How many questions are on the 350-801 CLCOR exam, what is the format, and what score is needed to pass?
How long is the Cisco IP Telephony certification valid, and what is the renewal process?
What post-training support does Koenig provide after completing the Cisco IP Telephony course?
What are the prerequisites or recommended experience for enrolling in the Cisco IP Telephony course?
What career opportunities and salary ranges can be expected after completing the Cisco IP Telephony training?
How does instructor-led Cisco IP Telephony training compare to self-study in terms of certification success?
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