CCNP Collaboration (Collaboration Applications)


This course is a comprehensive combo of major CCNP certifications namely Implementing Cisco Collaboration Applications v1.0, Troubleshooting Cisco IP Telephony and Video 1.0, Implementing Cisco IP Telephony and Video, Part 1 -1.0 and Implementing Cisco IP Telephony and Video Part 2- v1.0. The course endeavors to impart knowledge about call routing in very much details along with the global dial plans. The cisco expressway series illustrates mobile remote access and Cisco VCS and CUCM integration during the course. 
Various deployment scenarios for voice messaging, features of Unified Presence, CUIM and Jabber integration are the featured course highlights. ILS issue handling, troubleshooting with CUCM mobility features and its deployment along with various media resources for the basis of the course. In all, this course provides the extensive technical know-how of various CCNP video and telephony products.

CCNP Collaboration (Collaboration Applications) consist of following courses

Course Name Duration (days)
Implementing Cisco Collaboration Core Technologies (CLCOR) Download Content
Implementing Cisco Collaboration Applications (CLICA) Download Content
Total 10
Schedule & Prices
Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 10 Days
Fee : USD 5,000 (Includes Taxes)  
Classroom Training(Available: London, Dubai, India, Sydney, Vancouver)
Duration : 10 Days
Fee : On Request
On Request

Course Prerequisites
CCNP Collaboration (Collaboration Applications) Review Benefits

Upon Completion of this Course, you will accomplish following:-

  • Apply Cisco Unity Connection while deploying Cisco Unified Communications Manager
  • Implement Cisco Unity Express during the deployment of Cisco Unified Communications Manager Express d
  • Configure and deploy Cisco Jabber Desktop and Mobile and Cisco Unified IM and Presence using BYOD
  • Cisco VCS and Cisco TMS and Cisco collaboration deployment integration
  • Understand the use of  CUCM in Cisco Collaboration Solution
  • Understand the architecture, functions, redundancy options, and deployment of CUCM
  • Understand the role of dial plan and on-cluster calling
  • Configure SIP gateways, H.323 andMGCP
  • Identify the media resources types supporter by CUCM and configuring them
  • Deploying audio and video conferencing devices supported with built-in CUCM software audio bridge, and Cisco TelePresence conferencing products
  • Understand QoS in conjunction to the QoS toolkit
  • Identify deployment issues and solutions across multiple sites
  • Configure and implement desired dial plan elements
  • Apply resilient call-processing within remote sites through MGCP fallback and Cisco Unified SRST
  • Prevent IP WAN over sbuscription by managing the bandwidth and CAC
  • Enforce  Cisco Unified Mobility,Device Mobility and Cisco Extension Mobility
  • Enable Cisco Expressway Series and VCS Control
  • Specify and apply ILS and CCS
  • Troubleshoot Cisco Collaboration Solutions
  • Troubleshoot CUCM
  • Troubleshoot Cisco VCS Control and VCS Expressway
  • Handle Call Setup Issues
  • Indentify  and resolve ILS and GDPR Issues
  • Understand CUCM Mobility Features
  • Identify Cisco TelePresence Management Suite Issues
  • Understand Voice Quality and Media Resources Issues