IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G)
The IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course equips case solution developers with foundational skills to design and deploy dynamic case management solutions using IBM’s automation platform. It addresses the growing demand for professionals who can streamline unstructured business processes, with IBM’s ecosystem seeing a 35% YoY increase in case management solution deployments. You’ll gain hands-on experience in modeling cases, managing workflows, and leveraging BAW Case Client to solve real-world process inefficiencies.
This course prepares learners for the IBM Certified Developer – Business Automation Workflow credential. Koenig Solutions delivers official vendor-authorized courseware with Guaranteed-to-Run dates, ensuring timely access to training. You’ll emerge ready to build compliant, scalable automation solutions that drive digital transformation in regulated industries.
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Course Overview
The IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course is designed for case solution developers and workflow professionals seeking to master IBM’s integrated platform for managing unstructured, dynamic business processes. This intermediate-level training covers core case management concepts, architecture, and the key capabilities of IBM Business Automation Workflow (BAW), preparing learners for real-world implementation. Participants will explore the benefits of using IBM Business Automation Workflow on Cloud and gain foundational skills in managing cases via the BAW Case Client. With over 8,000 enterprises globally adopting IBM’s automation solutions, this course equips professionals such as Business Process Analysts, Workflow Developers, and Case Management Specialists with in-demand skills to design adaptive case solutions in regulated and complex environments.
Participants engage with essential IBM tools including IBM Business Automation Workflow Case Client, Workflow Center, Case Builder, and IBM Case Manager, all within a hands-on lab environment that simulates real deployment scenarios. The course features two core exercises: managing cases in the BAW Case Client and building a complete case solution from design to deployment. Students learn to create, process, and split cases, add documents and runtime activities, and export or import solutions. A key hands-on project involves constructing a functional case solution that integrates dynamic workflows and user tasks, providing practical experience in modeling real-world business cases such as insurance claims or patient onboarding. These labs are conducted in an IBM-provisioned environment, ensuring alignment with production-grade configurations and best practices.
Completing the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course prepares learners for the IBM Business Automation Workflow certification, a credential recognized by enterprises leveraging IBM’s automation stack for digital transformation. Certified professionals report an average salary increase of 20%, with IBM BAW developers earning between $85,000 and $152,000 annually in the U.S., depending on experience and location. Koenig Solutions enhances this learning path with Guaranteed-to-Run batches, official IBM courseware, and 1-on-1 mentoring, ensuring personalized support. Graduates gain the expertise to drive process efficiency and compliance in industries like finance, healthcare, and government, positioning them for roles such as Automation Engineer, Case Solution Architect, or BPM Consultant in high-growth technology environments.
Skills You'll Gain
Prerequisites
- Participants must have a basic understanding of JavaScript, specifically the ability to write functions, manipulate JSON objects, and perform basic DOM traversal to customize and extend automation workflows within IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G).
- A foundational understanding of Business Process Model and Notation (BPMN) is required to effectively design and interpret process flows within the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) environment.
- Familiarity with the IBM Business Automation Workflow (BAW) environment or equivalent case management concepts is necessary to navigate the platform and implement solutions in IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G).
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of WB879G certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the WB879G certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Case Solution Developer
- IBM BAW Developer
- Workflow Automation Engineer
- Business Process Automation Specialist
- Senior IBM Case Manager Developer
- BPM Solutions Engineer
Companies Hiring
and 5,000+ organizations worldwide seeking WB879G certified professionals
Course Student Reviews
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“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the WB879G training course
Is the certification exam included in the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course, and what is the exam fee if separate?
What training formats does Koenig offer for the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course, and is Guaranteed-to-Run scheduling available?
How long is lab access provided for the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course, and what environment is used?
What is Koenig's rescheduling and cancellation policy for the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course?
What is the format, number of questions, time limit, and passing score for the IBM certification exam related to Business Automation Workflow 23.0.2?
How long is the IBM certification valid after passing the exam, and what is the renewal process and cost?
What post-training support does Koenig provide after completing the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course?
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What career opportunities and salary impact can professionals expect after completing the IBM Business Automation Workflow 23.0.2: Introduction to Case Management Solutions (WB879G) course?
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