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Automation Anywhere Citizen Developer Basics

The Automation Anywhere Citizen Developer Basics course equips business professionals, analysts, and operations staff with foundational RPA skills to automate repetitive tasks, reduce manual errors, and improve productivity—solving the growing demand for digital transformation. Designed for non-technical users, it covers intelligent automation concepts, use case identification, and building functional bots using Automation 360, aligning with Automation Anywhere’s global network of over 1.5 million certified professionals.

This course prepares learners for the Automation Anywhere Citizen Developer certification, enhancing career growth in automation roles. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring hands-on mastery. Graduates gain the ability to create end-to-end automations, positioning them to drive efficiency in modern, automated enterprises.

8 Hours (1 Days)
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0+ professionals trained

Training Formats & Pricing

1-on-1 USD 750
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Public Batch USD 600
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Course Overview

The Automation Anywhere Citizen Developer Basics course by Automation Anywhere is designed for business professionals, including process analysts, business users, and operations associates, who aim to leverage intelligent automation without prior coding experience. This foundational training prepares learners for the Automation Anywhere Certified Essentials RPA Professional (Automation 360) - 2024 certification exam, equipping them with the skills to identify automation use cases and build basic task bots. According to Automation Anywhere, over 3,000 enterprises globally have adopted their platform, driving demand for citizen developers who can reduce IT backlogs and accelerate digital transformation from within business units.

Participants in the Automation Anywhere Citizen Developer Basics program gain hands-on experience with core components of the Automation 360 platform, including the Universal Recorder, Control Room, Email Package, File and Folder Action Packages, and variable handling. Through guided labs, students build real automations such as data extraction from spreadsheets, email processing workflows, and file organization scripts using the Automation 360 environment. A key project involves constructing a complete automation bot that integrates data capture with CRM systems, allowing learners to apply sequence, selection, and repetition logic in a practical scenario. These exercises are conducted directly within the Automation 360 cloud interface, simulating real-world development conditions.

By completing the Automation Anywhere Citizen Developer Basics course, learners are well-prepared for the globally recognized Automation Anywhere Certified Essentials RPA Professional certification, which validates foundational RPA skills and enhances career credibility. Certified professionals report salary increases of 15–25% compared to non-certified peers, with entry-level RPA roles in India starting at ₹3.5–5.5 lakhs annually and rising significantly with experience. Koenig Solutions supports this journey with official courseware, guaranteed-to-run batches, and personalized 1-on-1 training, ensuring mastery of the Automation 360 platform. Graduates emerge ready to contribute to enterprise automation initiatives, drive process efficiency, and advance into roles such as RPA Developer or Automation Specialist.

What You'll Learn

Analyze business processes to orchestrate automation use cases within the Automation 360 Control Room.
Deploy file and folder operations using the Recorder package to optimize data handling.
Integrate email management workflows using the AARI interface to streamline communication.
Debug and execute bots using the Universal Recorder to accelerate task automation.
Orchestrate repetitive task workflows using loops to maximize operational productivity.
Implement complex conditional logic using Selection statements to enhance decision-making within Automation Anywhere Citizen Developer Basics.

Skills You'll Gain

Automation 360 Basics Automation 360 Universal Recorder Automation 360 Control Room Automation 360 Email Package Automation 360 File Operations Task Automation Bot Development Process Recording Data Automation Excel Automation Email Automation Loop Implementation Conditional Logic Variable Usage Template Creation Control Room Navigation Citizen Developer Best Practices

Prerequisites

Recommended knowledge before taking this course
  • Active credentials and connectivity to the Automation Anywhere Control Room are required to build and deploy bots within the Automation Anywhere Citizen Developer Basics course.
  • A modern web browser (Google Chrome or Microsoft Edge) is necessary to access the Automation Anywhere web-based interface and perform automation tasks effectively.
  • Basic experience with Excel (opening, editing, and saving files) is essential for utilizing the Excel Package in Automation Anywhere to automate data entry and reporting tasks.
  • Familiarity with variables, file paths, and data structures is required to design robust automation workflows within the Automation Anywhere platform.
  • The ability to identify repetitive, rule-based business tasks is necessary to successfully apply the automation principles taught in Automation Anywhere Citizen Developer Basics.
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Certification Exam

Everything you need to know about the Automation Anywhere Citizen Developer Basics certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Unlimited attempts allowed after a 24-hour waiting period
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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Intelligent Automation Fundamentals
Define Robotic Process Automation (RPA) concepts Compare RPA benefits against traditional automation Define the Automation Anywhere Citizen Developer role Navigate the Automation 360 Control Room interface Identify high-impact automation business use cases Evaluate process suitability factors for automation Recognize core Automation 360 software packages Access official Citizen Developer learning paths
2
Day 2– Developing Your First Automation Bots
Build initial automations using the recorder Utilize Universal Recorder for web applications Automate repetitive Excel and Outlook tasks Record precise user actions within applications Replay recorded bot automation sequences efficiently Edit and refine recorded bot workflows Apply essential basic error handling techniques Save and execute custom task bots
3
Day 3– Managing Data and File Operations
Automate complex file and folder operations Organize business data using File actions Read and write data to Excel files Manage professional email via Email package Send and receive automated Outlook emails Extract critical data from email content Implement variables in Automation Anywhere workflows Store and manipulate dynamic data values
4
Day 4– Implementing Logic and Control Structures
Implement advanced loops in automation workflows Create repetitive actions using While loops Process spreadsheet data using loop iterations Apply conditional If-Else business logic Combine repetition and selection control structures Nest loops within complex conditional statements Filter business data based on criteria Use comparison operators in automation logic
5
Day 5– Deploying End-to-End Automation Projects
Build complete end-to-end automation projects Integrate data capture with CRM systems Create reusable Automation Anywhere templates Follow best practices for bot reliability Organize automation steps for logical flow Test full workflow execution for accuracy Debug common automation errors effectively Earn the Citizen Developer Start badge

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Automation Anywhere Citizen Developer Basics certified professionals report career advancement within 6 months

Salary Impact

+16%

Average salary increase reported after obtaining the Automation Anywhere Citizen Developer Basics certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Citizen Developer
  • RPA Business Analyst
  • Process Automation Associate
  • Digital Transformation Assistant
  • Automation Support Specialist
  • Low-Code Automation Developer

Companies Hiring

5,000+
Accenture Deloitte Infosys Wipro Cognizant JPMorgan Chase UnitedHealth Group AT&T CVS Health State Farm

and 5,000+ organizations worldwide seeking Automation Anywhere Citizen Developer Basics certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

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    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

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  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    AI Engineer

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Automation Anywhere Citizen Developer Basics training course

Is the Automation Anywhere Citizen Developer Basics certification exam included in the training, and what is the exam cost?
The Automation Anywhere Citizen Developer Basics certification exam is not included in the course fee. You must purchase it separately for $50. This official exam, hosted on Automation Anywhere University, validates your core competency in intelligent automation and citizen development.
What training formats are available for the Automation Anywhere Citizen Developer Basics course at Koenig Solutions?
Koenig Solutions provides the Automation Anywhere Citizen Developer Basics course via live online instructor-led, classroom, and self-paced formats. All public batches are Guaranteed-to-Run, ensuring your training starts as scheduled. We also offer flexible 1-on-1 sessions tailored to your specific availability.
How long is lab access provided, and what type of lab environment is used for the Automation Anywhere Citizen Developer Basics course?
You receive 30 days of post-training access to a live cloud-based sandbox for the Automation Anywhere Citizen Developer Basics course. This environment features full Automation 360 tools, structured guided exercises, and a detailed lab manual to solidify your practical automation skills.
What is Koenig Solutions' rescheduling and cancellation policy for the Automation Anywhere Citizen Developer Basics course?
Koenig permits free rescheduling of your Automation Anywhere Citizen Developer Basics course to the next available Guaranteed-to-Run batch. Cancellations or rescheduling requests made within 10 days of the start date incur a 50% fee. Each enrollment is limited to one reschedule.
What is the format, duration, number of questions, and passing score for the Automation Anywhere Citizen Developer Basics certification exam?
The Automation Anywhere Citizen Developer Basics certification exam features 40 multiple-choice questions. You have 60 minutes to complete the proctored online test, which requires an 80% score. It rigorously evaluates your foundational knowledge of Automation 360 and essential citizen developer capabilities.
How long is the Automation Anywhere Citizen Developer certification valid, and what is the renewal process and cost?
Your Automation Anywhere Citizen Developer certification remains valid for two years. To renew, you must pass a streamlined renewal exam. The standard renewal fee is $50, though this cost may be waived during specific promotional periods offered by the vendor.
What post-training support does Koenig Solutions provide after completing the Automation Anywhere Citizen Developer Basics course?
Koenig offers 30 days of comprehensive post-training support for the Automation Anywhere Citizen Developer Basics course. This includes lab access, session recordings, exam prep materials, and a free revision class. You also gain 6 hours of expert trainer consultation and practice tests.
Are there any prerequisites or prior experience required to enroll in the Automation Anywhere Citizen Developer Basics course?
There are no formal prerequisites for the Automation Anywhere Citizen Developer Basics course. It is specifically designed for non-technical business users. While basic familiarity with Excel, Outlook, and web browsers is beneficial, no prior coding or technical experience is required to succeed.
What career opportunities and salary improvements can one expect after completing the Automation Anywhere Citizen Developer Basics course?
Completing the Automation Anywhere Citizen Developer Basics course prepares you for roles like business process analyst or automation specialist. Salaries typically range from $55,000 to $85,000 annually. Certified professionals often secure a 15–20% increase in career advancement opportunities within their current organizations.
How does instructor-led training from Koenig Solutions compare to self-study for the Automation Anywhere Citizen Developer Basics certification?
Koenig’s instructor-led training for the Automation Anywhere Citizen Developer Basics course provides structured mentorship, live labs, and exam prep that significantly boosts success rates. Unlike self-study, our program includes 30-day lab access and personalized guidance to ensure you achieve hands-on mastery of automation.
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