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AI 101 (Non-Technical) – Applied AI for Knowledge Work

AI 101 (Non-Technical) – Applied AI for Knowledge Work by Galvanize equips non-technical professionals like project managers, business analysts, and operations leads with practical AI integration skills to overcome inconsistent, ad hoc AI usage in workflows. Participants learn structured prompt design, risk-based oversight, and team-level AI process standardization, addressing a critical gap as 72% of enterprises report ineffective AI adoption due to lack of standardized practices.

This course prepares learners to operationalize AI safely in real-world knowledge work, with Koenig’s Guaranteed-to-Run dates ensuring flexible, uninterrupted access to official Galvanize courseware. Graduates gain actionable frameworks to lead AI-driven efficiency and build sustainable, auditable AI workflows within their teams.

80 Hours (10 Days)
Live Online / Classroom
0+ professionals trained

Training Formats & Pricing

1-on-1 On Request
Dedicated instructor, your schedule
Available in all languages
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Group class, fixed schedule
Available in all languages
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Course Overview

The AI 101 (Non-Technical) – Applied AI for Knowledge Work course by Galvanize is designed for professionals across non-technical roles who seek to integrate artificial intelligence into everyday workflows without requiring coding expertise. This course provides a digital certificate of completion from Galvanize, equipping participants with practical AI literacy essential for roles such as project managers, operations leads, and knowledge workers. With 70% of Fortune 500 companies now piloting or deploying AI in knowledge work processes, this training ensures participants can safely and effectively leverage AI tools. The curriculum emphasizes responsible AI use and structured prompting.

Participants engage with key technologies including large language models and prompt engineering frameworks within a fully virtual, instructor-led lab environment. The hands-on labs guide students through designing and testing AI workflows using real-world scenarios such as automating routine report generation or streamlining document review processes. Learners build practical artifacts like readiness assessments, prompt libraries, and workflow maps, all within a secure digital classroom. Each lab builds progressively, advancing from individual AI tasks to team-level implementation with defined oversight, ensuring that AI outputs are reliable, auditable, and aligned with organizational risk standards.

By completing the AI 101 (Non-Technical) – Applied AI for Knowledge Work program from Galvanize, professionals gain the capability to operationalize AI in ways that enhance productivity and decision-making across teams. Graduates report a 40% improvement in task efficiency when applying structured AI workflows, making this training a strategic asset for career advancement. Galvanize provides official courseware, ensuring access to up-to-date, authorized content. This course empowers knowledge workers to lead AI adoption in their organizations, positioning them as key drivers of scalable, sustainable AI transformation in the modern workplace.

What You'll Learn

✓Execute AI fundamentals to reduce manual task time by 30% while maintaining organizational security standards.
✓Construct 3 production-ready prompt templates using structured frameworks to ensure consistent and reliable AI deployment.
✓Validate AI outputs through rigorous quality control and risk-based oversight to reduce error rates by 25%.
✓Deploy AI into real-world workflows using standardized templates to achieve a measurable 20% increase in daily productivity.
✓Standardize team AI practices by building a centralized prompt library that reduces onboarding and training time by 40%.
✓Implement defined governance controls and accountability measures to ensure 100% compliance with responsible AI usage policies.

Skills You'll Gain

AI Literacy LLM Fundamentals Prompt Engineering AI Workflow Design OpenAI API AI Readiness Assessment Structured Prompting AI Output Evaluation Quality Control Frameworks Risk-Based Oversight Workflow Integration AI Process Standardization Human-AI Collaboration AI Governance Frameworks Responsible AI Practices AI Use Case Prioritization AI Operationalization

Prerequisites

Recommended knowledge before taking this course
  • Prerequisites for AI 101 (Non-Technical) – Applied AI for Knowledge Work by Galvanize
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of AI 101 (Non-Technical) – Applied AI for Knowledge Work certified professionals report career advancement within 6 months

Salary Impact

+15%

Average salary increase reported after obtaining the AI 101 (Non-Technical) – Applied AI for Knowledge Work certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • AI Workflow Specialist
  • Knowledge Process Analyst
  • AI Integration Coordinator
  • Prompt Engineering Associate
  • AI Operations Facilitator
  • Digital Transformation Assistant

Companies Hiring

5,000+
Accenture Deloitte Infosys Wipro Capgemini PwC Ernst & Young Cognizant Tata Consultancy Services KPMG

and 5,000+ organizations worldwide seeking AI 101 (Non-Technical) – Applied AI for Knowledge Work certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the AI 101 (Non-Technical) – Applied AI for Knowledge Work training course

Is the Certificate of Completion exam included in the AI 101 (Non-Technical) – Applied AI for Knowledge Work course, and what is the exam fee?
Galvanize does not require an external exam for AI 101 (Non-Technical) – Applied AI for Knowledge Work. Participants earn a Certificate of Completion through internal assessments. These evaluations are included in your $1,495 tuition, meaning there are no additional exam fees to pay.
What training formats are offered for AI 101 (Non-Technical) – Applied AI for Knowledge Work, and is there a Guaranteed-to-Run schedule?
Galvanize delivers AI 101 (Non-Technical) – Applied AI for Knowledge Work through a fully virtual, live online format. The two-week program runs Monday to Friday. We utilize Guaranteed-to-Run scheduling, which eliminates the risk of last-minute cancellations for your professional development.
How long is lab access provided, and what environment is used for AI 101 (Non-Technical) – Applied AI for Knowledge Work?
Lab access for AI 101 (Non-Technical) – Applied AI for Knowledge Work is fully integrated into the two-week live virtual schedule. You will conduct hands-on labs in real time using your own computer. Since labs occur during class hours, no post-course access is required.
What is the rescheduling and cancellation policy for AI 101 (Non-Technical) – Applied AI for Knowledge Work?
Our policy for AI 101 (Non-Technical) – Applied AI for Knowledge Work allows free rescheduling with 10 days' notice. Cancellations within 10 days incur a 50% fee. Training can be rescheduled only once to ensure consistent progress toward your Certificate of Completion goals.
What is the assessment format, number of questions, passing score, and time limit for AI 101 (Non-Technical) – Applied AI for Knowledge Work?
AI 101 (Non-Technical) – Applied AI for Knowledge Work uses internal summative assessments. You must achieve an 80% score on practical exercises, including prompt design and workflow integration. There is no fixed question count or time limit; all assessments occur during the two-week program.
How long is the Certificate of Completion valid, and what is the renewal process and cost for AI 101 (Non-Technical) – Applied AI for Knowledge Work?
Your Certificate of Completion for AI 101 (Non-Technical) – Applied AI for Knowledge Work does not expire. Because this is a professional development credential rather than a vendor-issued certification, there is no formal renewal process or recurring cost to maintain your status.
What post-training support is available after completing AI 101 (Non-Technical) – Applied AI for Knowledge Work?
After finishing AI 101 (Non-Technical) – Applied AI for Knowledge Work, you gain practical artifacts like workflow templates and process guides. Galvanize provides 30-day mentor access and recorded sessions to ensure you can apply these new AI skills effectively in your daily work.
What are the prerequisites or prior experience needed for AI 101 (Non-Technical) – Applied AI for Knowledge Work?
No technical background is required for AI 101 (Non-Technical) – Applied AI for Knowledge Work. You only need a reliable internet connection, a webcam-enabled computer with 16 GB RAM, and a commitment to 100% attendance during the two-week virtual training program.
What career impact or salary benefits can participants expect after completing AI 101 (Non-Technical) – Applied AI for Knowledge Work?
Completing AI 101 (Non-Technical) – Applied AI for Knowledge Work helps professionals achieve up to 40% productivity gains. According to the 2024 World Economic Forum Future of Jobs Report, professionals who upskill in AI-integrated workflows see up to 18% higher salary growth.
How does instructor-led training for AI 101 (Non-Technical) – Applied AI for Knowledge Work compare to self-study options?
Instructor-led training for AI 101 (Non-Technical) – Applied AI for Knowledge Work offers structured labs and real-time feedback. Unlike self-study, this format provides accountability and professional artifacts, such as standardized process templates and quality control frameworks, to ensure you master applied AI workflows.

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