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I have 18 years of experience in implementing, auditing, and training in compliance and information security frameworks such as ISMS, PCI DSS, and OHSMS, including IT service and governance with ITSM, COBIT, and ITIL. My training domains cover a wide range of areas, and I'm certified in multiple standards. I have conducted training for courses from PECB, ISACA, EC Council, Axelos, and PCISSC. I am a specialized trainer in various management systems and standards, serving clients ranging from fintech to public authorities. Associated with Koenig since September 2019. LinkedIn: www.LinkedIn.com/in/Saroj Mala.
Webinar Summary:
People have access to several AI tools but do not understand Why they should use one instead of another, Which tool is better for research, writing or coding, Whether the answer can be trusted, How to verify AI-generated information, Whether paying for multiple tools is worthwhile. Different AI products increasingly emphasize different combinations of research, writing, coding, workplace integration and multimodal work, making a practical comparison useful for ordinary users
09 Oct 2026 | 02:30 AM CST 1 Hour
Webinar Summary:
In this webinar, we will explore how Microsoft Power BI can be used beyond traditional dashboards to create impactful business stories and drive better decision-making. Attendees will learn how to transform raw data into meaningful visual narratives using interactive reports, advanced visualizations, and AI-powered insights. The session will focus on storytelling techniques, real-world business scenarios, and best practices for presenting data effectively to stakeholders. Live demonstrations and practical examples will help professionals understand how to communicate insights clearly and turn analytics into actionable business outcomes.
09 Oct 2026 | 07:30 AM CST 1 Hour
Webinar Summary:
The course provides a detailed overview of the main changes introduced in the revised edition of ISO 9001, more than a decade after ISO 9001:2015. The revision reflects developments in the business environment, including changing customer expectations, technological advances, global risks, sustainability considerations, and evolving organizational needs. While the standard retains its established process approach and Plan-Do-Check-Act (PDCA) framework, several requirements have been clarified, reorganized, or expanded. The course covers key changes, including a stronger focus on quality culture and ethical behavior, a clearer distinction between risks and opportunities, and expanded requirements for planning changes to the QMS. It also addresses updates related to organizational context, interested parties, organizational knowledge, customer communication, design and development, performance evaluation, management review, and continual improvement. Together, these revisions support a more effective and responsive approach to quality management, customer satisfaction, and organizational performance.
09 Oct 2026 | 03:30 AM CST 1 Hour
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