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ITIL Unlocked

14 Oct 2026   12:30 AM CST

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  • Live Q&A
  • Free Participation Certificate
  • Learn from Industry Experts

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Webinar Overview
Explore the fundamentals of ITIL and learn how modern IT service management practices can help organizations deliver consistent, value-driven services. This session will cover key ITIL concepts, practical approaches to improving service quality, and how ITIL principles can be applied in today’s evolving digital environment.
Key Points

  • Understand the core concepts and guiding principles of ITIL.
  • Learn how ITIL can improve IT service delivery and customer value.
  • Discover practical ways to apply ITIL practices in modern organizations.
Meet The Trainer
Ashwin Sam Koshy
Ashwin Sam Koshy

As a seasoned professional trainer, I bring a wealth of experience in delivering top-notch training to corporate clients across a range of disciplines. With expertise in PRINCE2, PMP, ITIL, Scrum & Agile, ISO 31000 Risk Manager, ISTQB Agile Foundation Extension, PMI - ACP, Microsoft Project 2016/2013, and ISTQB-ISEB CTFL, I have honed my ability to design and deliver training programs that cater to the unique needs of each organization. With my in-depth knowledge of industry-standard methodologies and my passion for helping professionals to excel, I am confident that I can make a valuable contribution to any organization that values ongoing learning and development.

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