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UX Analysis: Personas, Task Analysis & Info Architecture

User-Centered Analysis and Conceptual Design teaches UX practitioners, interface designers, and application developers how to gather user requirements, create personas, analyze task flows, and build intuitive information architectures—solving the critical pain point of designing interfaces that fail due to poor user understanding. Over 70% of digital products face usability issues rooted in inadequate analysis, according to HFI research.

This Open Source-aligned course prepares learners for the Certified Usability Analyst (CUA)™ exam, with Koenig’s Guaranteed-to-Run dates and 30-day lab access for hands-on practice. Graduates gain industry-recognized credentials and the confidence to lead user-centered design initiatives successfully.

24 Hours (3 Days)
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Course Overview

The User-Centered Analysis and Conceptual Design course by Open Source is a foundational program designed for UX/UI designers, product managers, and usability practitioners seeking to master the principles of human-centered design. This training aligns with the Certified Usability Analyst (CUA)™ examination and equips learners with core competencies in user profiling, task analysis, and information architecture. Participants will explore methods such as field interviews, surveys, and persona development to uncover user mental models and translate them into effective design strategies. With over 99,000 UX-related job openings currently in demand, this course provides essential skills for professionals aiming to create intuitive digital experiences grounded in real user needs.

Students engage with key tools and methodologies including card sorting, affinity diagramming, scenario modeling, and primary noun identification, all within an open-source lab environment that simulates real-world design workflows. The hands-on component involves conducting user research, analyzing task flows, and building navigational structures based on synthesized data. Learners complete a capstone project where they develop a full conceptual design package—including personas, scenarios, and information architecture—for a responsive web application. Using platforms like Figma, Miro, and open-source UXLab frameworks, participants gain practical experience in creating user-driven solutions that align with industry best practices and usability standards.

This course prepares candidates for the globally recognized Certified Usability Analyst (CUA)™ certification, which is endorsed by leading UX firms and adopted by enterprise teams to standardize design quality. Graduates report measurable career advancement, with 75% achieving new roles, promotions, or salary increases within six months of certification. Koenig Solutions enhances learning outcomes through Guaranteed-to-Run batches and access to official courseware, ensuring structured, instructor-led mastery of the curriculum. Upon completion, professionals are equipped to lead user-centered design initiatives, bridge user needs with business goals, and drive innovation in digital product development across diverse industries.

What You'll Learn

Map complex task flows and user behaviors to optimize system performance using the OpenUX framework in User-Centered Analysis and Conceptual Design by Open Source.
Produce a high-fidelity persona document and detailed user scenarios to validate target audience requirements within the Human-Centered Design ISO 9241-210 standard.
Architect key system nouns and data relationships to structure a scalable information architecture consistent with Open Source design principles.
Execute a user-driven information architecture strategy using Atomic Design methodologies to enhance system usability and modularity.
Validate user requirements by conducting field interviews and surveys to produce a comprehensive qualitative insights report.
Formulate a design strategy for Open Source systems that ensures user needs drive development and implementation through rigorous HCD ISO 9241-210 application.

Prerequisites

Recommended knowledge before taking this course
  • At least 6 months of experience in applying ISO 9241-210 standards to user-centered design and analysis. Familiarity with Nielsen 10 Usability Heuristics to inform effective design strategies. Experience working with open-source design frameworks and community-driven UX research tools to improve usability and user satisfaction. Proficiency in tools such as Figma, Miro, or Balsamiq to conduct user interviews and surveys for gathering valuable insights. Knowledge of task analysis and workflow modeling to optimize user interactions within open-source development environments. Skills in creating personas and user scenarios to better understand target audiences and their needs in accordance with industry-standard UX benchmarks.
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Certification Exam

Everything you need to know about the UX Analysis: Personas, Task Analysis & Info Architecture certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Retake policies vary by testing center; contact your local UXQB-accredited provider for specific rules
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

82%

of UX Analysis: Personas, Task Analysis & Info Architecture certified professionals report career advancement within 6 months

Salary Impact

+24%

Average salary increase reported after obtaining the UX Analysis: Personas, Task Analysis & Info Architecture certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • UX/UI Designer
  • User Experience Researcher
  • Interaction Designer
  • Information Architect
  • Product Designer
  • Usability Analyst

Companies Hiring

5,000+
Google IBM Microsoft Accenture Deloitte Wipro Infosys Capgemini (These are representative hiring partners or common destinations for alumni of this specific curriculum by Open Source)

and 5,000+ organizations worldwide seeking UX Analysis: Personas, Task Analysis & Info Architecture certified professionals

Real Transformations

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    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the UX Analysis: Personas, Task Analysis & Info Architecture training course

Is the certification exam included in the User-Centered Analysis and Conceptual Design course, and what is the exam fee if separate?
The certification exam is not included in this Koenig-delivered course. The Certified Usability Analyst (CUA) exam, which is HFI-accredited, costs $400 USD for those completing all four required courses. This fee covers two exam attempts, per official HFI pricing guidelines.
What training formats are available for User-Centered Analysis and Conceptual Design, and does Koenig offer Guaranteed-to-Run scheduling?
Koenig offers User-Centered Analysis and Conceptual Design in live 1-on-1, classroom, and self-paced Flexi formats. This course consists of 40 hours of instructor-led training. All options feature Guaranteed-to-Run scheduling, ensuring your training proceeds as planned regardless of enrollment numbers.
How long is lab access provided, and what type of environment is used for hands-on exercises in this course?
Koenig provides 6 months of access via cloud-based sandbox environments for this course. Because User-Centered Analysis and Conceptual Design focuses on methodology, practical exercises often utilize simulation-based environments to reinforce core design principles effectively.
What is Koenig's rescheduling and cancellation policy for the User-Centered Analysis and Conceptual Design course?
Koenig allows free rescheduling of the User-Centered Analysis and Conceptual Design course if requested more than 10 days before the start date. Cancellations or rescheduling within 10 days incur a 50% fee of the total purchase price, per standard Koenig Terms of Service.
What is the format, number of questions, passing score, and time limit for the User-Centered Analysis and Conceptual Design certification exam?
The CUA exam, associated with the HFI curriculum, features 100 multiple-choice questions with a 70% passing score. The time limit is 2.5 hours, though test-takers in India receive 3 hours. Non-native English speakers may request an extension to 4 hours, based on official HFI exam specifications.
How long is the User-Centered Analysis and Conceptual Design certification valid, and what is the renewal process and cost?
The Certified Usability Analyst (CUA) certification does not expire. It represents permanent mastery of fundamental user-centered design principles. Consequently, there is no renewal process or associated cost, according to the official HFI policy regarding lifetime certification validity.
What post-training support does Koenig provide after completing the User-Centered Analysis and Conceptual Design course?
Koenig provides 30 days of post-training support, including access to recorded sessions, mentor guidance, and community forums. Learners also benefit from the Happiness Guarantee, which allows for a free course retake if you are unsatisfied with your training experience.
Are there any prerequisites or prior experience required to enroll in the User-Centered Analysis and Conceptual Design course?
There are no formal prerequisites for the User-Centered Analysis and Conceptual Design course. However, candidates with a few years of practical experience in user-centered design typically have a higher likelihood of passing the HFI-accredited CUA exam on their first attempt.
What career impact and salary increase can professionals expect after completing the User-Centered Analysis and Conceptual Design course?
According to 2023 Glassdoor data, professionals with UX certifications like CUA often see salaries ranging from $96,500 for entry-level roles to over $142,250 for senior positions. Certified analysts frequently advance to senior UX designer or lead roles, significantly enhancing their long-term career growth.
How does instructor-led training for User-Centered Analysis and Conceptual Design compare to self-study in terms of effectiveness and outcomes?
Instructor-led training for User-Centered Analysis and Conceptual Design provides real-time feedback, interactive exercises, and expert guidance. This approach ensures better retention and application than self-study, which lacks immediate clarification and structured pacing, despite the flexibility that self-study formats offer.
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