Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) Training

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) Certification Training Course Overview

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) course provides to students with the necessary knowledge and skills for troubleshooting Wi-Fi architectures of Cisco Wireless components. Students will learn how to troubleshoot Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2 & Cisco Identity Services Engine (ISE) Release 1.3 features. They will also learn the tools and techniques expected to distinguish and resolve client connectivity, execution, and RF issues.

  • Wireless Network Engineers
  • WLAN Engineers
  • Wireless Consulting Engineers
  • Wireless Network Planning Engineers
  • Wireless Implementation Engineers

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) Training (Duration : 40 Hours) Download Course Contents

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04 - 08 Oct 09:00 AM - 05:00 PM CST
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01 - 05 Nov 09:00 AM - 05:00 PM CST
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Course Modules

Module 1: Troubleshooting Methodology
  • Apply the appropriate trouble shooting methods to identify an issue
  • Utilize the appropriate tools to assist in isolating an issue
Module 2: Troubleshoot AP Joining Issues
  • Resolve controller discovery issues
  • Resolve DTLS session establishment issues
  • Resolve AP Joining issues
Module 3: Troubleshoot Client Connectivity Issues
  • Identify and resolve authentication issues
  • Identify RF signal issues
  • Resolve supplicant configuration issues – (iOS, Android, Windows, MAC OS, year 2013+)
  • Troubleshooting autonomous AP links
Module 4: Identify and Locate RF Interferences
  • Identify and mitigate rogues
  • Manage non-802.11 interferences
Module 5: Troubleshoot Client Performance Issues
  • Characterize roaming issues
  • Evaluate throughput and data rate issues
  • Identify the source of poor user experience
Module 6: Identify Common Wired Infrastructure Issues Based on the Output From Common Troubleshooting Tools
  • Identify DHCP - DHCPv4 / DHCPv6 issues
  • Identify DNS issues
  • Identify VLAN issues
  • Analyze end to end IP connectivity issues
  • Assess POE issues
  • Describe stacking as it related to wireless licenses and WCM role
Module 7: Troubleshoot WLC and AP High Availability Issues
  • Troubleshoot primary, secondary, tertiary controller join issues
  • Troubleshoot Stateful Switch Over (SSO) issues
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Course Prerequisites
  • Interconnecting Cisco Networking Devices, Part 1 (ICND1)
  • Implementing Cisco Wireless Network Fundamentals (WIFUND)

Upon Completion of this Course, you will accomplish following:

  • Describe troubleshooting methodology.
  • Troubleshoot access point joining issues.
  • Troubleshoot client connectivity issues.
  • Identify & locate RF interferences.
  • Troubleshoot client performance issues.
  • Identify common wired infrastructure issues based on the output from common troubleshooting tools.
  • Troubleshoot wireless LAN controller (WLC) and access point high availability issues.