Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot
This course teaches business users and administrators how to leverage Microsoft Teams, Outlook Online, and Microsoft 365 Copilot to streamline communication, automate workflows, and enhance productivity across hybrid environments. It solves the growing challenge of managing information overload and fragmented collaboration tools, targeting roles like business users, functional consultants, and technology managers. With 82% of enterprises adopting AI-driven productivity tools like Copilot, mastering these platforms is critical for workplace efficiency.
Prepares learners for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (Exam AB-900), which requires a 700/1000 passing score. Koenig delivers this training with official Microsoft courseware and Guaranteed-to-Run schedules, ensuring access to live instruction even in low-participation batches. Graduates gain the skills to drive AI adoption and improve team productivity in modern work environments.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The course Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot by Microsoft is designed for business users, IT administrators, and productivity specialists seeking to harness AI-driven collaboration tools in modern workplaces. This training prepares learners for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification (Exam AB-900), equipping them with foundational skills to manage, secure, and optimize Microsoft 365 Copilot within enterprise environments. Ideal for roles such as Collaboration Analysts, Office 365 Administrators, and Digital Workplace Consultants, the course addresses growing industry demand—Microsoft reported over 30 million paid Copilot seats as of mid-2026, with enterprises like Boeing, Wells Fargo, and NHS England deploying it at scale to save employees an average of 43 minutes per day.
Participants engage directly with core Microsoft 365 services including Microsoft Teams, Outlook Online, OneDrive, SharePoint, Microsoft Entra ID, and the Microsoft Purview compliance portal. The hands-on labs are conducted within a live Microsoft 365 tenant environment, where students configure Copilot access controls, assign licenses via the Microsoft 365 admin center, and create custom AI agents using natural language prompts. A key project involves setting up a secure Copilot deployment for a simulated corporate team, integrating it across Teams and Outlook to automate meeting summaries, draft emails, and generate data insights—all while applying governance policies through Microsoft Purview to ensure compliance. These exercises reflect real-world administrative workflows required to drive adoption and maintain security in AI-augmented offices.
This course serves as a direct pathway to earning the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals credential, recognized globally for validating AI readiness in enterprise IT operations. Professionals with this certification report career advancements into cloud administration and AI governance roles, with average salaries ranging from $75,000 to $95,000 annually in North America. Koenig Solutions enhances learning outcomes with official Microsoft courseware, 1-on-1 instructor support, and Guaranteed-to-Run batches, ensuring flexible and assured skill development. Upon completion, learners are positioned to lead AI integration initiatives, helping organizations maximize productivity through secure, intelligent automation in Microsoft 365.
What You'll Learn
Prerequisites
- Active Microsoft 365 Business or Enterprise license and an assigned Copilot for Microsoft 365 license to enable full feature access.
- Existing organizational Microsoft 365 account with standard user permissions for secure access to Teams and Outlook Online.
- To maximize Copilot effectiveness, users should have existing data stored in OneDrive or SharePoint for the AI to reference.
- Supported web browser (latest version of Microsoft Edge or Google Chrome) or the Microsoft Teams desktop client installed on a supported Windows or macOS operating system.
- Familiarity with navigating the Microsoft Teams and Outlook Online interfaces to facilitate seamless collaboration and communication.
- Basic understanding of Microsoft 365 file management via OneDrive for Business to ensure Copilot can interact with your organizational content.
Certification Exam
Everything you need to know about the Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Business User
- Office Administrator
- Collaboration Specialist
- AI Productivity Assistant
- Microsoft 365 Power User
- Digital Workplace Coordinator
Companies Hiring
and 5,000+ organizations worldwide seeking Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
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“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot training course
Is the Microsoft 365 Copilot and Agent Administration Fundamentals exam included in the Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot course fee?
What training formats are available for this Microsoft course, and is Guaranteed-to-Run scheduling offered?
How long is lab access provided for the Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot course?
What is Koenig's rescheduling and cancellation policy for this Microsoft training course?
What is the format, duration, and passing score of the Exam AB-900 for Microsoft 365 Copilot and Agent Administration Fundamentals?
How long is the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification valid, and how is it renewed?
What post-training support does Koenig provide after completing the Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot course?
Does the Getting Started with Microsoft Teams, Outlook Online, and Microsoft 365 Copilot course require prior experience?
What career roles and salary ranges are associated with the Microsoft 365 Copilot and Agent Administration Fundamentals certification?
How does instructor-led training compare to self-study for mastering Microsoft 365 Copilot administration?
Still have questions?
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