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Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1 Course Overview

Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1 Course Overview

Overview of Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1 Course

Our Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1 course is designed to equip IT professionals with essential skills in diagnosing and troubleshooting Symantec Web Gateway issues. Participants will learn key concepts, including configuration, monitoring, and reporting, to ensure optimal performance of web protection systems. The hands-on approach will allow learners to apply these methods in real-world scenarios, enhancing their problem-solving abilities. By the end of the course, attendees will confidently navigate challenges, ensuring a secure and efficient web environment. Join us to deepen your understanding and boost your IT skills!
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Target Audience for Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1

The Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1 course equips IT professionals with the skills to diagnose and troubleshoot web security issues.


  • IT Security Analysts
  • Network Administrators
  • Cybersecurity Professionals
  • System Administrators
  • Help Desk Technicians
  • Cloud Security Engineers
  • Data Protection Officers
  • Compliance Officers
  • IT Support Specialists
  • Network Engineers
  • Security Consultants
  • IT Managers
  • Technical Support Engineers


Learning Objectives - What you will Learn in this Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1?

Course Introduction

The Symantec Web Protection – Edge SWG Diagnostics and Troubleshooting R1 course is designed to equip students with essential skills for diagnosing and troubleshooting issues related to Symantec’s Secure Web Gateway solutions.

Learning Objectives and Outcomes

  • Understand the architecture of Symantec Edge Secure Web Gateway (SWG).
  • Diagnose common connectivity issues and performance bottlenecks.
  • Utilize logs and reports for effective troubleshooting.
  • Identify and resolve SSL inspection challenges.
  • Manage user authentication issues and policies.
  • Configure and troubleshoot web filtering settings.
  • Perform diagnostics using built-in SWG tools.
  • Implement updates and patches for optimal performance.
  • Recognize and mitigate security threats encountered in web traffic.
  • Develop strategies for proactive monitoring of SWG environments.

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