Microsoft Guaranteed-to-Run

Resilient Supply Chain (MOC MB-920)

The Resilient Supply Chain (MOC MB-920) course by Microsoft equips supply chain analysts, operations managers, and ERP consultants with foundational knowledge to design agile, responsive supply networks. It addresses the critical industry challenge of supply disruption, where 73% of organizations experienced at least one major incident in the past year. Learners gain skills in Dynamics 365 Supply Chain Management for procurement, inventory, warehousing, and production control, enabling real-time visibility and planning optimization to mitigate risk.

This course prepares learners for the Microsoft Dynamics 365 Fundamentals (ERP) certification (MB-920), requiring a passing score of 700. Koenig Solutions delivers this training with official MOC courseware and Guaranteed-to-Run dates, ensuring flexible, reliable access. Graduates build vendor-recognized expertise to drive operational resilience and advance into roles like supply chain specialist or ERP analyst.

8 Hours (1 Days)
Live Online / Classroom
1+ professionals trained

Training Formats & Pricing

1-on-1 USD 850
Dedicated instructor, your schedule Fastest
Public Batch USD 650
Group class, fixed schedule Most Popular
Self-Paced On Request
Recorded sessions, learn anytime Best Value

100% Happiness Guarantee · Free Rescheduling · Secure Payment

Course Overview

The Resilient Supply Chain (MOC MB-920) course by Microsoft is designed to prepare candidates for the Microsoft Dynamics 365 Fundamentals (ERP) certification exam MB-920, focusing on core capabilities in supply chain and financial operations. This foundational training serves roles such as ERP Functional Consultants, Supply Chain Analysts, and Operations Managers who aim to implement agile, resilient business processes using Microsoft’s cloud-based ERP solutions. With over 86% of hiring managers preferring certified professionals, and Microsoft reporting a fivefold increase in employability for certified individuals, this course meets growing industry demand for skilled Dynamics 365 practitioners across manufacturing, logistics, and retail sectors.

Participants engage with key Microsoft technologies including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Bills of Materials (BOMs), and integration within the broader Microsoft ecosystem via Power Platform and Azure services. The hands-on lab environment, delivered through Microsoft Learn’s interactive portal, enables students to configure real-world scenarios such as end-to-end procurement workflows, inventory management cycles, and lean manufacturing setups. A capstone lab challenges learners to build a unified supply chain model that supports multi-entity operations, integrates quality control processes, and optimizes warehouse fulfillment—mirroring actual deployment requirements in enterprise settings.

By completing the Resilient Supply Chain (MOC MB-920) course, learners are fully prepared for the Microsoft Certified: Dynamics 365 Fundamentals (ERP) credential, a globally recognized certification that validates foundational ERP expertise. Certified professionals report earning up to $16,000 more annually than non-certified peers, with strong career progression into functional consulting and solution architecture roles. Koenig Solutions enhances this path with official Microsoft courseware, Guaranteed-to-Run batches, and 1-on-1 instructor support, ensuring mastery of exam objectives and practical skills. Graduates emerge ready to drive digital transformation in supply chain operations, equipped to design scalable, intelligent ERP systems that deliver long-term business resilience.

What You'll Learn

Configure core capabilities of the Resilient Supply Chain module within the broader Microsoft Dynamics 365 Fundamentals ERP MB-920 curriculum to optimize supply chain solutions.
Configure product masters and variants in Dynamics 365 Supply Chain Management to streamline product data management and improve inventory accuracy.
Execute Warehouse Management System WMS workflows to automate inventory operations and increase throughput efficiency.
Implement procurement and sourcing processes in Dynamics 365 to optimize supplier relationships and reduce procurement costs.
Automate demand forecasting using Planning Optimization to enhance master planning and ensure supply aligns with customer demand.
Audit manufacturing processes within Dynamics 365 Supply Chain Management to improve production efficiency and reduce downtime.

Prerequisites

Recommended knowledge before taking this course
  • Basic knowledge of enterprise resource planning (ERP) concepts and business processes, essential for mastering the Microsoft Resilient Supply Chain (MOC MB-920) certification.
  • Foundational understanding of financial accounting principles and practices to support supply chain resilience strategies.
  • Familiarity with supply chain operations, including procurement, inventory management, and warehousing, critical for optimizing supply chain performance with Microsoft Dynamics 365.
  • Working knowledge of manufacturing processes such as lean, discrete, and process manufacturing to enhance supply chain resilience.
  • Experience navigating Microsoft Dynamics 365 applications and user interface to efficiently manage supply chain functions.
  • Understanding of how business data flows across finance and operations modules in an integrated system, vital for implementing resilient supply chain solutions with Microsoft tools.
Corporate Training
Get a Corporate Quote

Volume discounts · Dedicated account manager · Custom scheduling

Certification Exam

Everything you need to know about the MB-920 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
If not passed, wait 24 hours before retaking. After the first retake, wait 14 days between subsequent attempts.
Let's Talk

Request for more information

Resilient Supply Chain (MOC MB-920)

We'll respond within 1 business day · No spam, ever.

Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Day 1: Introduction to Dynamics 365 Finance (MB-920)
Navigate Microsoft Dynamics 365 finance and operations Define enterprise resource planning (ERP) business value Identify core shared platform capabilities Optimize workspaces and data filtering techniques Utilize built-in reporting tools Streamline data integration with Microsoft Excel Understand the purpose of general ledger and financial dimensions Case Study: Reviewing D365 Finance navigation scenarios
2
Day 2– Day 2: Dynamics 365 Finance Core Concepts
Overview of Dynamics 365 Finance capabilities Analyze general ledger and chart of accounts concepts Manage accounts payable and receivable processes Understand vendor payments and settlements Overview of credit and collection business processes Implement expense management workflows Control fixed assets and depreciation schedules Case Study: Reviewing D365 Finance business process scenarios
3
Day 3– Day 3: Dynamics 365 Supply Chain Management Fundamentals
Master Microsoft Supply Chain Management feature sets Manage product master records and variants Understand global inventory and warehousing concepts Deploy warehouse management system (WMS) solutions Optimize item arrival and cross-docking workflows Apply costing methods and trade agreements Implement quality control inspection processes Case Study: Reviewing D365 Supply Chain Management scenarios
4
Day 4– Day 4: Manufacturing and Procurement Fundamentals
Compare lean, discrete, and process manufacturing Plan production using bills of materials (BOMs) Optimize production routes and operational sequences Execute shop floor control processes Create purchase orders and procurement workflows Track item reservations and picking accuracy Enhance supplier collaboration and communication Case Study: Reviewing procurement and manufacturing scenarios
5
Day 5– Day 5: Dynamics 365 Commerce and Project Operations
Explore Dynamics 365 Commerce capabilities Understand Dynamics 365 Project Operations features Utilize built-in reporting and analytics Integrate D365 apps with the Power Platform Apply security and role-based access concepts Manage budgeting and periodic financial processes Execute end-to-end business process scenarios Case Study: Reviewing D365 Commerce and Project Operations scenarios

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of MB-920 certified professionals report career advancement within 6 months

Salary Impact

+16%

Average salary increase reported after obtaining the MB-920 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Supply Chain Analyst
  • Dynamics 365 ERP Consultant
  • Supply Chain Planner
  • Inventory Management Specialist
  • Operations Analyst
  • Microsoft Dynamics Supply Chain Specialist

Companies Hiring

5,000+
Microsoft Accenture Deloitte PwC Capgemini Infosys TCS Wipro IBM Cognizant

and 5,000+ organizations worldwide seeking MB-920 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the MB-920 training course

Is the MB-920 certification exam included in the Resilient Supply Chain training, and what is the cost of the exam?
The Microsoft MB-920 exam is not included in the Resilient Supply Chain (MOC MB-920) training and requires separate purchase. The exam fee is $99 USD, though regional pricing varies. You can schedule via Pearson VUE, or choose Koenig Solutions bundled packages for discounted exam vouchers.
What training formats are available for the Resilient Supply Chain (MOC MB-920) course, and is Guaranteed-to-Run scheduling offered?
Koenig Solutions provides the Resilient Supply Chain (MOC MB-920) course via live online, classroom, or self-paced formats. Live sessions feature expert trainers for 1-on-1 or group learning. Our Guaranteed-to-Run scheduling ensures your training proceeds as planned, even for single enrollments, offering unmatched reliability for global professionals.
How long is lab access provided for the Resilient Supply Chain (MOC MB-920) course, and what type of environment is used?
Resilient Supply Chain (MOC MB-920) students receive 30 days of lab access starting from the course date. We use Microsoft-hosted cloud sandboxes for hands-on Dynamics 365 Finance and Supply Chain Management practice. This secure, scalable environment eliminates local installation needs while simulating real-world ERP business scenarios.
What is Koenig's rescheduling and cancellation policy for the Resilient Supply Chain (MOC MB-920) course?
Koenig offers free rescheduling for the Resilient Supply Chain (MOC MB-920) course up to 7 days before commencement. Cancellations within 7–14 days incur a 10% fee, while those within 7 days carry a 50% charge. These policies apply to all sessions, ensuring maximum flexibility and minimal financial risk.
What is the format, number of questions, passing score, and time limit for the MB-920 exam?
The MB-920 exam is a 60-minute proctored test featuring 40–60 multiple-choice and scenario-based questions. A score of 700 out of 1000 is required to pass. Delivered via Pearson VUE, this exam validates your foundational mastery of Microsoft Dynamics 365 Finance and Supply Chain Management capabilities.
How long is the MB-920 certification valid, and what is the renewal process and cost?
The MB-920 certification is a permanent Microsoft Fundamentals credential that does not expire. Unlike role-based certifications, it remains on your Microsoft Learn profile indefinitely without renewal fees or assessments. This makes it a high-value, one-time investment for validating your foundational ERP knowledge and professional expertise.
What post-training support does Koenig provide after completing the Resilient Supply Chain (MOC MB-920) course?
After finishing the Resilient Supply Chain (MOC MB-920) course, Koenig provides 30 days of expert mentor support and recorded session access. You also gain community forum entry and a free course retake within six months. This comprehensive support structure ensures you are fully prepared for certification success.
What are the prerequisites or prior experience needed for the Resilient Supply Chain (MOC MB-920) course?
The Resilient Supply Chain (MOC MB-920) course has no formal prerequisites, making it perfect for beginners. Basic familiarity with finance, supply chain, or operations processes is helpful. This training is designed for business users and aspiring consultants aiming to build foundational ERP skills in Dynamics 365.
What career impact and salary benefits can one expect after earning the MB-920 certification?
Earning the MB-920 certification qualifies you for roles like Functional Consultant or Business Analyst, with U.S. salaries typically between $55,000 and $75,000. It validates your core ERP skills, acts as a gateway to advanced Microsoft credentials, and significantly boosts your employability in high-demand digital transformation projects.
How does instructor-led training for MB-920 compare to self-study in terms of exam success and skill retention?
Instructor-led training for the Resilient Supply Chain (MOC MB-920) significantly outperforms self-study by providing structured guidance and real-time doubt resolution. Koenig’s labs and expert-led sessions ensure higher skill retention and faster exam preparation, giving you a distinct advantage over those relying solely on free, unguided online resources.
100%

Happiness Guarantee

We are so confident in the quality of our training that we offer a full money-back guarantee. Not satisfied? Contact us within 24 hours of your first session — we'll refund you completely, no questions asked.

Full Refund

Within 24 hours

No Questions

Asked ever

Secure Payment

Encrypted checkout

PCI DSS

Compliant