Oracle Utilities: CC&B v2.9.0.0 Overview Ed 1 Course Overview

Unlock the potential of Oracle Utilities: CC&B v2.9.0.0 with our comprehensive Overview Ed 1 course. This training is designed for IT professionals interested in mastering Customer Care and Billing. Students will explore fundamental concepts such as basic system architecture, customer information maintenance, and essential financial transactions. Key learning objectives include navigating the Control Central, understanding the Customer 360 Portal, and managing field activities effectively. Practical applications allow learners to gain hands-on experience through tasks like logging in, searching for customers, and adding service points. Elevate your skills in billing and customer management with this essential course for industry professionals!