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Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1

The Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1 course equips network engineers and communications administrators with advanced skills to diagnose, resolve, and maintain Oracle Session Border Controller (SBC) deployments. It addresses the critical industry need for professionals who can ensure 99.999% uptime in real-time communications, with 78% of enterprises prioritizing SBC reliability for unified communications. Participants gain hands-on expertise in log analysis, fault isolation, and proactive system monitoring.

This Oracle-authorized training prepares learners for the Oracle Communications Session Border Controller Troubleshooting Implementation Specialist certification. Koenig Solutions offers official curriculum access and 30-day lab availability, enabling repeated practice of complex scenarios. Graduates achieve mastery in maintaining carrier-grade SBC infrastructures, directly supporting high-availability service level agreements.

40 Hours (5 Days)
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0+ professionals trained

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Course Overview

The Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1 course by Oracle is designed for network engineers, support engineers, and system integrators responsible for maintaining and troubleshooting Oracle Communications Session Border Controllers in enterprise and service provider environments. This comprehensive training prepares candidates for the Oracle Communications Session Border Controller Troubleshooting 2023 Implementation Specialist certification exam (exam code associated with course D85334). Participants gain critical skills to diagnose and resolve complex issues in SIP-based voice and video networks. With over 70% of Oracle Communications partners requiring certified professionals for deployment and support, this course meets a growing industry demand for qualified SBC specialists who can ensure high availability and optimal performance in real-time communication infrastructures.

Students engage with core technologies including the Oracle Communications Session Border Controller (SBC), Oracle Cloud Infrastructure (OCI), and the ACME Packet Command Line Interface (ACLI), alongside tools such as SNMP, syslog, Call Detail Records (CDRs), and built-in packet tracing. The hands-on lab environment, conducted within a simulated OCI-based SBC deployment, enables learners to configure high availability pairs, analyze signaling and media flows, and troubleshoot real-world issues like registration failures and NAT traversal problems. A key project involves building a complete SBC configuration from scratch, validating SIP call flows, and using diagnostic tools such as HDR (Historical Data Recording) and log analysis to isolate faults within complex network topologies.

This course directly prepares professionals for the Oracle Communications Session Border Controller Troubleshooting 2023 Implementation Specialist certification, a credential recognized across telecommunications and cloud service providers for validating advanced troubleshooting expertise. Certified professionals report an average salary increase of 15-20%, with roles such as Senior SBC Engineer commanding annual salaries between $95,000 and $125,000 in North America. Koenig Solutions enhances this learning with Guaranteed-to-Run scheduling, official Oracle courseware, and access to expert instructors for one-on-one doubt resolution, ensuring mastery of critical operations and maintenance skills. Graduates are well-positioned to advance into senior network operations, security, or cloud communications roles within global IT and telecom organizations.

What You'll Learn

Configure Oracle SBC physical and network interfaces to ensure seamless connectivity and optimal network performance with the Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1 course. Manage Oracle SBC configuration backups and restores to safeguard your network settings and enable quick recovery, reducing downtime. Monitor Oracle SBC performance using ACLI tools to identify bottlenecks and optimize system efficiency. Troubleshoot Oracle SBC fault management alerts promptly to maintain high service availability and prevent disruptions. Administer Oracle SBC high availability pairs to ensure continuous operation and system resilience. Implement Oracle SBC logging and alarm policies to proactively detect issues and maintain network security. This course equips you with the skills to optimize Oracle SBC deployment, troubleshoot effectively, and enhance network reliability, making you a valuable asset in managing enterprise communications. Join over 1,500 certified professionals who have advanced their careers with Oracle's expert-led training.

Prerequisites

Recommended knowledge before taking this course
  • ["Experience with IP and VoIP protocols such as SIP, RTP, and H.323 is essential for mastering Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1. Familiarity with Oracle SBC Command Line Interface (ACLI) and Net-Net OS fundamentals helps streamline troubleshooting and configuration tasks. Understanding network interface setup—covering physical connections, network configurations, and high availability (HA) pairs—is crucial for maintaining system stability. Knowledge of high availability concepts and node states in Oracle SBC environments ensures reliable operation and quick recovery during failures. The ability to back up and restore Oracle SBC configurations safeguards against data loss and minimizes downtime. Prior completion of Oracle SBC Command Line and Platform Introduction training or equivalent experience provides a solid foundation for effective troubleshooting and operational management. This course is designed to equip network engineers with the skills to optimize Oracle SBC performance, reduce troubleshooting time, and enhance network reliability." 134 words
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Certification Exam

Everything you need to know about the Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates must wait 24 hours before rescheduling. Each attempt requires a new $245 purchase, as Oracle offers no free retakes for this certification.
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1 certified professionals report career advancement within 6 months

Salary Impact

+28%

Average salary increase reported after obtaining the Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Oracle SBC Support Engineer
  • Session Border Controller Engineer
  • Unified Communications Engineer
  • VoIP Infrastructure Specialist
  • Telecommunications Operations Engineer
  • SIP Network Troubleshooter

Companies Hiring

5,000+
Oracle Accenture Deloitte Infosys Wipro TCS Swisscom General Dynamics Societe Generale Salesforce

and 5,000+ organizations worldwide seeking Oracle SBC Troubleshooting, Operations and Maintenance (OCI) Ed 1 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

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  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

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    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    Mei W.

    Mei W.

    Data Platform Engineer

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  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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