IBM Tivoli Netcool/Impact 7.1 Administration and Implementation Course Overview

The IBM Tivoli Netcool/Impact 7.1 Administration and Implementation course is a comprehensive training program designed to equip learners with the skills necessary to administer and implement Netcool/Impact solutions. This course covers everything from an introduction to the user interface to advanced topics like event suppression and maintenance window management.

Throughout the modules, learners will delve into the Netcool/Impact data model, understand how to create and manage policies, utilize policy wizards, and set up notification policies. They'll learn to generate reports, create operator views, and work with web services to integrate with other systems. The course also covers hibernation, X in Y, synthetic events, and command-line tools for effective self-monitoring.

By the end of this course, participants will have a strong grasp of Netcool/Impact's capabilities, allowing them to improve event and incident management within their organization's IT infrastructure. This knowledge will help them to enhance operational efficiency and contribute to the smooth functioning of IT services.