Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions
Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions equips business users, IT professionals, and marketing specialists with hands-on skills to solve real-world productivity challenges using AI. This course addresses the growing demand for Copilot proficiency, as 78% of organizations now prioritize AI-driven collaboration tools. Through practical exercises in Word, Excel, Outlook, and Teams, learners master prompt engineering, data analysis, and campaign automation tailored to IT and marketing workflows.
This Microsoft training prepares you for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) certification. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring mastery of Copilot’s enterprise capabilities and accelerating your path to AI-enhanced productivity leadership.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The course Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions by Microsoft is designed for business users, marketing specialists, and IT professionals seeking to leverage AI-driven productivity in enterprise environments. While not tied to a specific certification exam, this MS-4004 training builds practical skills aligned with real-world use cases in Microsoft 365 Copilot, preparing learners for roles such as Digital Transformation Specialist, Marketing Automation Analyst, and Copilot Solutions Administrator. With over 300,000 organizations now using Microsoft 365 Copilot globally, demand for professionals who can effectively deploy and extend its capabilities continues to grow across industries.
Participants engage with core Microsoft technologies including Copilot Studio, Microsoft Loop, Word, Excel, Outlook, and Copilot Chat within a hands-on lab environment using their own Microsoft 365 subscription (BYOS). Students configure intelligent agents—such as a Market Research Agent or an IT Support Agent—and integrate them into workflows across applications. A key project involves developing a full marketing campaign using Copilot’s Idea Coach and Writing Coach agents, analyzing performance data in Excel, and generating strategic recommendations via the Analyst agent. These exercises are conducted directly in live Microsoft 365 apps, simulating real enterprise scenarios where data governance, collaboration, and automation converge.
This course enhances career readiness for emerging AI-augmented roles within modern workplace ecosystems and supports ongoing professional development in Microsoft’s AI portfolio. Graduates gain demonstrable expertise in Copilot extensibility—a skill increasingly valued in digital-first organizations, where AI proficiency correlates with up to 25% higher productivity in pilot deployments. Koenig Solutions delivers this training with official Microsoft courseware, offering Guaranteed-to-Run scheduling and 1-on-1 instructor support to ensure mastery. Upon completion, learners are equipped to drive AI adoption in marketing and IT functions, positioning them as key contributors in their organization’s Copilot enablement journey.
What You'll Learn
Prerequisites
- Active Microsoft 365 E3 or E5 license
- Copilot for Microsoft 365 add-on license
- Tenant-level configuration for Copilot
- Active Microsoft Entra ID account with appropriate administrative permissions
- Configured Exchange Online mailbox for Outlook integration
- Access to Microsoft OneDrive for Business for file storage and collaboration
- Familiarity with Microsoft 365 application suite including Word, PowerPoint, and Outlook
- Basic understanding of Microsoft 365 administrative center and security compliance settings
Certification Exam
Everything you need to know about the MS-4004 certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of MS-4004 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the MS-4004 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Microsoft 365 Copilot Adoption Specialist
- AI Business Analyst
- Copilot Champion
- IT Change Manager
- Marketing Automation Specialist
- Digital Workplace Consultant
Companies Hiring
and 5,000+ organizations worldwide seeking MS-4004 certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the MS-4004 training course
Is the certification exam included in the Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions course fee?
What training formats does Koenig offer for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
How long is lab access provided for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
What is Koenig's rescheduling and cancellation policy for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
What is the exam format for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
How long is the certification valid for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
What post-training support does Koenig provide for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
What prerequisites are needed for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
What career impact can professionals expect after completing Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
How does instructor-led training compare to self-study for Getting Started with Microsoft 365 Copilot: IT and Marketing Extensions?
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