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ManageEngine ADSelfService Plus Training

ManageEngine ADSelfService Plus Training equips IT administrators, identity specialists, and help desk professionals with skills to reduce password-related help desk tickets by up to 40%, a common pain point in enterprise environments. You’ll master self-service password reset, multi-factor authentication (MFA), single sign-on (SSO), real-time password synchronization, and conditional access policies. The course covers installation, user enrollment automation, mobile deployment, and integration with ITSM and SIEM tools—aligning with ManageEngine’s official certification objectives.

This course prepares learners for the ManageEngine Certified Professional (MECP) – ADSelfService Plus exam, featuring 50 multiple-choice questions with a 70% passing score. Koenig provides official vendor-authorized courseware and 30-day lab access for hands-on practice. Gain expertise to enhance security, streamline access management, and advance your career in identity and access management.

32 Hours (4 Days)
Live Online / Classroom
2+ professionals trained

Training Formats & Pricing

1-on-1 USD 1,750
Dedicated instructor, your schedule Fastest
Public Batch USD 1,400
Group class, fixed schedule Most Popular
Self-Paced On Request
Recorded sessions, learn anytime Best Value

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Course Overview

ManageEngine ADSelfService Plus Training is a comprehensive program designed to equip IT professionals with the skills to deploy, configure, and manage identity security solutions using ManageEngine’s integrated platform. This course prepares candidates for the ManageEngine Certified Professional (MECP) certification in ADSelfService Plus, a credential that validates expertise in self-service password reset (SSPR), multi-factor authentication (MFA), and single sign-on (SSO) management. Geared toward system administrators, identity and access management specialists, and IT security analysts, the training addresses a growing industry need—over 70% of organizations now prioritize password self-service and MFA deployment to reduce help desk costs and improve security. Participants gain hands-on experience in automating user enrollment, configuring conditional access policies, and integrating with enterprise directories and ITSM tools.

The curriculum covers core components of the ManageEngine ADSelfService Plus platform, including the Password Sync Agent, MFA Server, SSO Gateway, and Reporting Engine. Students work directly within the ADSelfService Plus web console and agent deployment environments to build functional configurations such as real-time password synchronization across Active Directory and cloud applications, Just-In-Time (JIT) provisioning for SAML-based apps, and mobile self-service access via the ADSelfService Plus mobile app. A key hands-on project involves setting up a complete SSPR workflow with MFA enforcement, conditional access rules based on IP and device location, and automated email/SMS notifications for password expiration. Lab exercises also include configuring technician roles, audit reporting, and integration with SIEM systems and help desk platforms like ServiceDesk Plus.

By completing the ManageEngine ADSelfService Plus Training, professionals are fully prepared for the MECP certification, a recognized credential that demonstrates proficiency in modern identity management practices. Certified professionals report an average 15% increase in career advancement opportunities, including roles in IAM architecture and cybersecurity operations. Koenig Solutions enhances learning with official courseware, 1-on-1 instructor-led sessions, and a Guaranteed-to-Run schedule, ensuring flexibility and deep mastery. Graduates are positioned to lead identity security initiatives, reduce administrative overhead, and support zero-trust frameworks in enterprise environments.

What You'll Learn

Install and configure ManageEngine ADSelfService Plus for seamless organizational deployment, ensuring quick setup and reliable operation. Enable self-service password reset and account unlock features in ManageEngine ADSelfService Plus to reduce helpdesk workload and improve user productivity. Secure access with Multi-Factor Authentication in ManageEngine ADSelfService Plus, providing robust protection against unauthorized access. Configure real-time password synchronization across multiple platforms using ManageEngine ADSelfService Plus to maintain consistent security policies. Automate user enrollment and password expiration notifications in ManageEngine ADSelfService Plus, helping users stay compliant and reducing administrative overhead. Integrate ManageEngine ADSelfService Plus with ITSM and SIEM tools for comprehensive identity management and security monitoring, enhancing your organization’s overall security posture.

Prerequisites

Recommended knowledge before taking this course
  • Hands-on experience managing Active Directory user accounts and organizational units (OUs) is essential for effective use of ManageEngine ADSelfService Plus Training.
  • Familiarity with Windows Server operating systems, specifically Windows Server 2016 or later, ensures smooth integration and deployment of the self-service password reset solutions.
  • A solid understanding of TCP/IP, DNS, and HTTP/HTTPS protocols helps in troubleshooting network issues and optimizing system performance during ManageEngine ADSelfService Plus Training.
  • Basic knowledge of database concepts, along with experience using PostgreSQL or Microsoft SQL Server, supports efficient management of the application's backend data.
  • Working knowledge of web browsers and their compatibility settings is crucial for seamless access and user experience with ManageEngine ADSelfService Plus.
  • Prior experience configuring and managing self-service password reset or account unlock solutions will accelerate your learning and implementation of ManageEngine ADSelfService Plus Training.
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Certification Exam

Everything you need to know about the ManageEngine ADSelfService Plus Training certification exam

Exam Details
Exam Name
ManageEngine ADSelfService Plus Training
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates may retake the exam at no additional cost; ManageEngine ADSelfService Plus Training certification allows unlimited retakes to ensure mastery
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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– ManageEngine ADSelfService Plus Training: Setup
ManageEngine ADSelfService Plus core architecture Essential features and business benefits Hardware and platform deployment requirements Browser compatibility and database support Installing ManageEngine ADSelfService Plus software Managing services for continuous availability Web portal connectivity and configuration Licensing ManageEngine ADSelfService Plus environments
2
Day 2– Configuration and Password Management Mastery
Active Directory domain configuration steps Enabling secure self-service password resets Automating account unlocks and changes Defining self-service security policy rules Updating VPN cached credentials securely Configuring automated password expiration alerts Optimizing notification frequency settings Implementing macros for custom notifications
3
Day 3– Security, MFA, and Access Control
Deploying Multi-Factor Authentication (MFA) protocols Securing self-service actions with MFA MFA implementation for OWA and Exchange Offline MFA for Windows and macOS Configuring Single Sign-On (SSO) integration Just-In-Time (JIT) provisioning workflows Account linking during password synchronization Deploying the ManageEngine Password Sync Agent
4
Day 4– Directory Customization and Agent Deployment
Designing efficient Self-Update user layouts Configuring precise directory modification rules Setting up comprehensive employee search tools Managing mail group subscription workflows Deploying Login Agents for cross-platform OS Customizing Login Agent interface elements Setting robust conditional access policies Enforcing advanced custom password complexity
5
Day 5– Administration, Reporting, and Enterprise Integration
Integrating ITSM and SIEM security tools Ensuring High Availability for ADSelfService Reverse Proxy configuration with AD360 Automating user enrollment via logon scripts Bulk enrollment imports using CSV files Generating detailed password and MFA reports Scheduling and exporting compliance reports System backup, recovery, and maintenance

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of ManageEngine ADSelfService Plus Training certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the ManageEngine ADSelfService Plus Training certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • IAM Administrator
  • IT Security Analyst
  • Help Desk Technician
  • Active Directory Administrator
  • Zero Trust Security Specialist
  • Identity Governance Analyst

Companies Hiring

5,000+
Microsoft IBM Accenture Deloitte Wipro TCS Cognizant HCL Technologies JP Morgan Chase Booz Allen Hamilton

and 5,000+ organizations worldwide seeking ManageEngine ADSelfService Plus Training certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the ManageEngine ADSelfService Plus Training training course

Is the ManageEngine ADSelfService Plus certification exam included in the training, and what is the exam fee?
The official ManageEngine ADSelfService Plus certification exam is not included in your training enrollment. You must purchase it separately. Fees are $49 for Associate, $99 for Professional, and $149 for Expert levels, payable per attempt per ManageEngine pricing.
What training formats does Koenig offer for ManageEngine ADSelfService Plus, and is Guaranteed-to-Run scheduling available?
Koenig delivers ManageEngine ADSelfService Plus training via live online instructor-led sessions and 1-on-1 formats. We offer Guaranteed-to-Run scheduling to ensure your course proceeds as planned. Classroom training is available upon request for a flexible, structured learning experience.
How long is lab access provided for ManageEngine ADSelfService Plus training, and what environment is used?
You receive 30 days of lab access starting from your ManageEngine ADSelfService Plus training date. We provide a secure, cloud-hosted sandbox environment. This allows browser-based access to a fully configured instance for essential hands-on configuration practice.
What is Koenig's rescheduling and cancellation policy for ManageEngine ADSelfService Plus training?
Reschedule your ManageEngine ADSelfService Plus training without extra fees by notifying us 7 days before start. Cancellations within 7 days incur a 15% administrative fee. Earlier cancellations qualify for a full refund under standard Koenig policies.
What is the format, number of questions, passing score, and time limit for the ManageEngine ADSelfService Plus certification exam?
The Associate-level ManageEngine ADSelfService Plus certification exam features 40 multiple-choice questions. You have 60 minutes to achieve a 60% passing score. This proctored online exam tests your product configuration knowledge based on official ManageEngine certification guidelines.
How long is the ManageEngine ADSelfService Plus certification valid, and what is the renewal process and cost?
Your ManageEngine ADSelfService Plus certification remains valid for 1 year (Associate) or 2 years (Professional/Expert). Renew by retaking the exam at the standard $49, $99, or $149 fee. No continuing education credits are accepted for renewal.
What post-training support does Koenig provide after completing the ManageEngine ADSelfService Plus course?
Koenig offers 30 days of post-training support for your ManageEngine ADSelfService Plus course. This includes direct instructor access for technical queries, continued lab environment usage, and exam registration guidance. Discounted retake options remain available for one year.
What are the prerequisites or recommended experience needed before taking the ManageEngine ADSelfService Plus training?
You should possess foundational Active Directory and identity management knowledge before starting ManageEngine ADSelfService Plus training. Familiarity with multi-factor authentication and password reset workflows helps you maximize the benefits of our intensive 32-hour advanced curriculum.
What is the average salary impact or career benefit after obtaining the ManageEngine ADSelfService Plus certification?
Earning your ManageEngine ADSelfService Plus certification often leads to a 10-15% salary increase. Certified professionals in Identity Security or IT Support roles earn between $75,000 and $95,000, reflecting the high market demand for zero-trust identity management expertise.
How does instructor-led ManageEngine ADSelfService Plus training compare to self-study in terms of exam success and skill retention?
Instructor-led ManageEngine ADSelfService Plus training boosts exam pass rates by 35% over self-study. Koenig provides expert-led, real-world scenarios and structured labs. These practical exercises ensure deeper skill retention than relying solely on free evaluation editions or documentation.
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