M365 Administration and Troubleshooting Course Overview

M365 Administration and Troubleshooting Course Overview

The Microsoft 365 Administration and Troubleshooting course at Koenig Solutions is crafted to provide IT professionals with a robust understanding of Microsoft 365 services. This program covers critical components such as Exchange Online, SharePoint Online, and Azure Active Directory (AAD/Entra ID). Participants will gain hands-on experience in license management, email flow configuration, and site settings. The course also focuses on device management and enhancing security through Microsoft Defender. By the end of this course, learners will effectively perform system health checks and manage security policies. With real-world examples, this training equips you with practical skills for troubleshooting and administration, enabling seamless operational efficiency in your organization.

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Intermediate

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1,450

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Course Fee 1,450
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1,450 (USD)
  • Live Training (Duration : 32 Hours)
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  • Live Training (Duration : 32 Hours)
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  • Classroom Training fee on request

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Course Advisor

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Rajesh Gogia

23+ Years Experience

As a professional corporate trainer with a deep understanding of various Microsoft technologies, I have gained extensive experience in designing, implementing, and administering training programs. My expertise includes Microsoft Azure Architecting, Designing, Planning, and Implementation, Azure Architect Certified, Azure DevOps, Microsoft 365, and Microsoft Exchange Solutions (Since 4.0 till Exchange Online), Microsoft Exchange Instant Messaging, LCS, OCS, Lync, SFB and Teams with Enterprise Voice Solution.

Technical Expertise on SMS, SCCM, MOM, SCOM, SharePoint (from WSS version till SharePoint Online).

Handling Azure Security, Cybersecurity, Microsoft Purview (Governance, Compliance) Solutions.

In Citrix, journey started from MetaFrame, then moved to Presentation Server, Password Manager, Access Gateway, Smart Access, XenApp, XenServer, CVAD (Citrix Virtual Apps and Desktop), Citrix ADC, Citrix DaaS Deployment and Administration, Citrix MCS, Citrix PVS, Citrix Virtual Apps and Desktops 7 Architect Design Solutions, Deploy and Manage Citrix ADC 13. X with Traffic Management. Handled Corporate trainings and deployments.

With a proven track record of success, I am skilled in developing customized training solutions that effectively meet the unique needs of clients. My passion for learning and dedication to staying up-to-date on the latest industry trends enables me to deliver training programs that are both informative and engaging.

 

Associated with Koenig since April-2002.

Target Audience for M365 Administration and Troubleshooting

Microsoft 365 Administration and Troubleshooting provides IT professionals with essential skills in managing and resolving issues with Microsoft 365 infrastructure, targeting those with foundational knowledge and experience in IT management.


  • IT Administrators
  • System Administrators
  • Network Administrators
  • IT Support Specialists
  • Solutions Architects
  • Cloud Administrators
  • Security Analysts
  • Compliance Officers
  • Microsoft 365 Specialists
  • Help Desk Technicians
  • Infrastructure Engineers
  • Technical Support Engineers
  • IT Managers
  • Enterprise Administrators


Learning Objectives - What you will Learn in this M365 Administration and Troubleshooting?

  1. The Microsoft 365 Administration and Troubleshooting course equips IT professionals with comprehensive knowledge of M365 services, focusing on administration and troubleshooting techniques for key components like Azure AD, Exchange Online, SharePoint Online, and security compliance.

  2. Learning Objectives and Outcomes:

    • Understand the distinctions between Office 365 and Microsoft 365, and the major services offered in M365.
    • Gain insights into different types of M365 licenses and Azure subscriptions and their purposes.
    • Manage identities, including users, groups, and devices, using Azure Active Directory and Entra ID.
    • Configure and manage mail flow and connectors in Exchange Online.
    • Navigate SharePoint Online site settings and manage user profiles and site backups.
    • Implement and manage device policies using Intune and the Endpoint Management portal.
    • Develop skills in setting up security rules and policies using Microsoft Defender.
    • Explore compliance tools such as compliance scores and data classification through the compliance portal.
    • Utilize monitoring and reporting tools for effective system health checks and policy management.
    • Access and interpret reports from the Exchange Online admin center for better troubleshooting and administration.

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