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Learn Jira Software, Intermediate Level

The Learn Jira Software, Intermediate Level course equips project managers, Scrum Masters, and agile team leads with advanced skills to streamline workflows, automate issue management, and configure company-managed projects in Jira Cloud. It solves the pain point of inefficient sprint tracking and poor cross-team visibility, enabling professionals to reduce manual overhead by up to 40% through automation and custom dashboards. According to Atlassian, 91% of certified professionals report improved team productivity.

This course prepares learners for the ACP-120 Jira Administration for Cloud certification, with access to official vendor-authorized courseware and 30-day lab access for hands-on practice. Koenig Solutions’ Guaranteed-to-Run scheduling ensures training proceeds even with a single participant, leading to faster certification readiness and career advancement in agile project leadership roles.

40 Hours (5 Days)
Live Online / Classroom
0+ professionals trained

Training Formats & Pricing

1-on-1 USD 2,150
Dedicated instructor, your schedule Fastest
Public Batch USD 1,700
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Course Overview

The Learn Jira Software, Intermediate Level course by Open Source is designed for professionals aiming to master advanced Jira configuration and administration, specifically preparing them for the Atlassian Certified Associate - Jira Software Board Configuration exam. This training serves Jira administrators, agile project managers, and DevOps engineers who need to optimize team workflows and project tracking in enterprise environments. With over 300,000 organizations worldwide using Jira, demand for certified professionals continues to grow, particularly in technology, finance, and healthcare sectors where efficient project delivery is critical.

This course covers key tools and technologies including Jira Cloud, Jira Automation, Confluence integration, JQL (Jira Query Language), workflow editors, and Agile reporting dashboards. Students engage in hands-on labs within a cloud-based Jira environment, where they configure real-world software projects by customizing issue types, fields, and screens to match team requirements. A core lab component involves building and managing Scrum and Kanban boards with advanced configurations such as swimlanes, estimation settings, and automation rules. One major project includes designing a complete sprint workflow with automated transitions, notifications, and reporting metrics to simulate an actual software development lifecycle.

By completing the Learn Jira Software, Intermediate Level program, participants are fully prepared for the Atlassian Certified Associate - Jira Software Board Configuration certification, which is globally recognized and validates expertise in agile project setup and board management. Certified professionals report salary ranges from $117,750 to $201,379 annually in the U.S., with senior roles reaching higher compensation levels. Koenig Solutions enhances this training with Guaranteed-to-Run scheduling and access to official Atlassian courseware, ensuring consistent learning delivery. Graduates gain the skills to lead agile transformations, streamline team productivity, and advance into roles such as Senior Jira Administrator or Agile Project Lead.

What You'll Learn

Configure Learn Jira Software, Intermediate Level by Open Source project roles and permissions to restrict access based on specific user groups and project security levels.
Customize Jira workflows by implementing conditions and validators to enforce business rules and automate status transitions.
Implement Jira automation rules to trigger status updates and notifications, reducing manual task management effort.
Manage Jira issue types and field configurations to ensure data integrity and project-specific reporting requirements.
Optimize Jira dashboards by configuring Burndown Charts, Cycle Time, and Lead Time gadgets to analyze team performance metrics.
Deploy Jira Service Management request types and Service Level Agreements to track resolution times and meet support expectations.

Prerequisites

Recommended knowledge before taking this course
  • Completion of Jira Essentials with Agile Mindset or equivalent experience, or familiarity with Jira Software basics.
  • Experience creating and managing issues in Jira Software to track project tasks efficiently.
  • Basic understanding of Jira Query Language (JQL) to search and filter issues effectively.
  • Working knowledge of Jira Scrum and Kanban boards and their key components to manage workflows.
  • Experience configuring Jira workflows and automation rules to streamline project processes.
  • Understanding of project roles, permissions, and notification schemes within Jira Software to control access and communication.
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Certification Exam

Everything you need to know about the Learn Jira Software, Intermediate Level certification exam

Exam Details
Exam Name
Learn Jira Software, Intermediate Level
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
N/A
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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Agile Team Workflows
Navigate Jira Cloud interface Identify Atlassian project types Compare Team-managed and Company-managed projects Master Projects and Issues tabs Categorize essential issue types Efficiently view and edit issues Optimize Agile board performance Manage backlog and Kanban views
2
Day 2– Advanced Jira Issue Management
Execute epics and user stories Drive sprint planning and execution Generate actionable sprint reports Release software versions in Scrum Manage Kanban release cycles Configure Team-managed board settings Apply advanced Company-managed settings Build scalable multi-project boards
3
Day 3– JQL Search and Data Reporting
Master issue searches using JQL Build powerful custom filters Automate filter results via email Design high-impact custom dashboards Deploy effective dashboard gadgets Share data across global teams Export Jira issues to Excel Execute rapid bulk issue updates
4
Day 4– Workflow and Project Configuration
Customize project-specific issue types Configure optimized fields and screens Manage complex custom fields Design efficient Jira workflows Implement workflow transitions and conditions Apply robust validators and functions Sync boards with workflow changes Automate repetitive project rules
5
Day 5– Administration and System Integration
Manage users and access groups Define global and project permissions Configure secure permission schemes Optimize automated notification schemes Assign precise project roles Administer Jira service projects Configure SLAs and request types Align with Atlassian Certified Jira Administrator (ACJA) competencies

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Learn Jira Software, Intermediate Level certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Learn Jira Software, Intermediate Level certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Jira Administrator
  • Agile Project Manager
  • Scrum Master
  • Jira Developer
  • Workflow Automation Specialist
  • IT Project Manager

Companies Hiring

5,000+
Atlassian Microsoft Amazon Accenture Deloitte IBM JPMorgan Chase Google Salesforce Cisco

and 5,000+ organizations worldwide seeking Learn Jira Software, Intermediate Level certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

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    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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