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POSH: Complaint Handling & IC Inquiry Process

The POSH_HR_IC Members course by Open Source equips Internal Committee members with the expertise to master the 90-day inquiry timeline and learn to draft legally defensible inquiry reports under India’s POSH Act. Designed for HR professionals and IC members, it delivers structured training used by over 1,200 organizations to meet statutory compliance and reduce organizational risk. This course prepares learners for the POSH IC Certification, featuring 30-day lab access for hands-on practice with inquiry simulations. Comprehensive courseware ensures alignment with the latest legal frameworks, empowering IC members to confidently manage complaints and foster safer, compliant workplaces.

8 Hours (1 Days)
Live Online / Classroom
0+ professionals trained

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1-on-1 USD 750
Dedicated instructor, your schedule Fastest
Public Batch USD 600
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Self-Paced On Request
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Course Overview

The POSH_HR_IC Members course by Open Source is a comprehensive training program designed for Internal Complaints Committee (ICC) members, HR professionals, and workplace compliance officers responsible for upholding the Prevention of Sexual Harassment (POSH) Act, 2013 in Indian organizations. This certification course equips participants with a thorough understanding of legal frameworks, complaint handling procedures, and inquiry protocols mandated under the POSH Act. Targeted at HR managers, ICC presiding officers, and diversity & inclusion leads, the program addresses a critical industry need—over 80% of Indian companies now mandate POSH compliance training for leadership roles, reflecting growing employer emphasis on safe workplace standards. The curriculum is structured to build both legal awareness and practical investigation skills essential for effective workplace redressal mechanisms.

Participants engage with key components such as the POSH Act compliance checklist, SHE-Box reporting system, inquiry documentation templates, and ICC meeting protocols, all within a guided e-learning environment. The hands-on lab component involves simulating real workplace harassment inquiries using standardized legal forms and evidence collection methods, conducted through an interactive online platform with SaaS-based access. Students complete a capstone project where they draft a legally sound inquiry report and develop a custom POSH audit toolkit, applying their knowledge to realistic case scenarios. These exercises are performed in a secure digital lab environment featuring SCORM-compliant modules and multilingual support (English, Hindi, Marathi, Tamil), ensuring accessibility and practical readiness across diverse organizational settings.

This course prepares candidates for the Open Source POSH_HR_IC Members certification, which is recognized by NSDC and aligned with national compliance standards, enhancing credibility among employers. Certified professionals report increased confidence in managing sensitive workplace investigations, with many advancing into senior HR advisory roles; certified ICC members see up to a 30% increase in formal appointment requests across mid-to-large Indian enterprises. Koenig Solutions enhances this learning journey with its Guaranteed-to-Run batches and access to official courseware, ensuring consistent, high-quality training delivery. Upon completion, participants are fully equipped to lead compliant, transparent, and effective internal inquiries, contributing to safer, more accountable workplaces across India.

What You'll Learn

Configure Internal Committee inquiry procedures in strict accordance with the POSH Act 2013 to ensure full regulatory compliance.
Implement mandatory complaint handling timelines as prescribed under Section 9 of the POSH Act 2013 to resolve grievances efficiently.
Execute formal conciliation processes following Section 10 of the POSH Act 2013 to facilitate fair and timely dispute resolution.
Document inquiry findings using standardized reporting frameworks that satisfy the record-keeping requirements of the POSH Act 2013.
Analyze investigative procedures to identify and mitigate cognitive biases, ensuring adherence to the principles of natural justice and impartiality.
Manage confidential communications and sensitive case data in alignment with the privacy mandates established by the POSH Act 2013.

Prerequisites

Recommended knowledge before taking this course
  • Basic understanding of human resource management principles
  • Familiarity with workplace policies and procedures
  • Awareness of sexual harassment and related legal frameworks
  • Willingness to engage in discussions and collaborative activities during the course
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Certification Exam

Everything you need to know about the POSH: Complaint Handling & IC Inquiry Process certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Unlimited attempts
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of POSH: Complaint Handling & IC Inquiry Process certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the POSH: Complaint Handling & IC Inquiry Process certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Internal Committee Member
  • PoSH Compliance Officer
  • HR Policy Analyst
  • PoSH Trainer
  • Workplace Investigator
  • Legal Compliance Specialist

Companies Hiring

5,000+
Accenture Infosys TCS Capgemini Wipro EY IBM Deloitte Flipkart Mphasis

and 5,000+ organizations worldwide seeking POSH: Complaint Handling & IC Inquiry Process certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

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    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
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    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

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    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the POSH: Complaint Handling & IC Inquiry Process training course

Is the certification exam included in the POSH_HR_IC Members course by Open Source, and what is the exam fee if separate?
The POSH_HR_IC Members course by Open Source includes a mandatory 20-question MCQ assessment to verify learning outcomes. There is no separate exam fee, as the assessment is integrated into the course structure.
What delivery modes does Open Source offer for POSH_HR_IC Members including live online 1-on-1, classroom, or self-paced, and is Guaranteed-to-Run scheduling available?
Open Source provides POSH_HR_IC Members through live online and self-paced formats. Scheduling is managed directly through the Open Source platform to ensure consistent access for HR professionals mastering critical POSH IC compliance standards.
How long is lab access provided for POSH_HR_IC Members and what environment is used such as cloud sandbox or local VM?
POSH_HR_IC Members includes 30 days of cloud-based sandbox access post-training. This environment focuses on practical case studies, ensuring you gain hands-on experience in managing real-world IC member scenarios.
What is the rescheduling policy for POSH_HR_IC Members and are there any fees involved?
Open Source allows rescheduling up to 7 days before your POSH_HR_IC Members start date. Please contact the Open Source support team for specific fee structures regarding cancellations or changes to your registration.
What is the exam format, number of questions, passing score, and time limit for any associated assessment in POSH_HR_IC Members?
POSH_HR_IC Members includes a 20-question MCQ exam. Participants must achieve a 70% passing score within a 45-minute time limit to successfully complete the course and receive their certification.
How long is the POSH_HR_IC Members certification valid and what is the renewal process with associated costs?
POSH_HR_IC Members completion records have no expiration date. Open Source provides access to updated compliance modules as legal frameworks evolve, ensuring you stay current without additional renewal fees.
What post-training support does Open Source provide after POSH_HR_IC Members completion including mentor access or community options?
Open Source provides 90 days of dedicated email support and access to a community forum for POSH_HR_IC Members graduates. You also receive unlimited quiz retakes during this period at no extra cost.
What prerequisites or experience are needed for the POSH_HR_IC Members course by Open Source?
POSH_HR_IC Members requires basic HR knowledge or at least 1 year of workplace experience. No technical background is necessary, as the Open Source curriculum focuses on legal frameworks and essential IC procedures for all professionals.
What salary or career impact does completing POSH_HR_IC Members offer with real figures for HR roles?
POSH_HR_IC Members certification holders may see an estimated 15-20% salary uplift based on industry-reported trends for compliance-certified professionals. This training enhances employability in roles where demand for POSH-compliant experts is growing.
How does POSH_HR_IC Members compare with self-study in terms of effectiveness and outcomes, and what is the course fee?
POSH_HR_IC Members delivers 16 hours of structured training, which provides higher retention than self-study. The course fee is available upon request; please contact Open Source directly for current pricing and enrollment details.
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