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ISO 18788 Introduction Course Overview

ISO 18788 Introduction Course Overview

The ISO 18788 Introduction course is designed to familiarize learners with the framework and requirements of the ISO 18788 standard, which provides a basis for establishing, implementing, operating, monitoring, reviewing, and maintaining an effective Security Operations Management System (SOMS). Tailored for professionals involved in private security operations, the course aims to ensure these operations are conducted in a manner that respects human rights and protects the welfare of individuals.

Module 1: Introduction to ISO 18788 and its requirements for a SOMS lays the foundational knowledge necessary to understand the standard's purpose, key principles, and the overall management system approach it advocates. Through this module, learners will gain insight into how ISO 18788 can be applied to ensure consistent and accountable security services, which not only meet client expectations but also align with legal and ethical mandates.

By completing this course, participants will be better equipped to contribute to the development and improvement of SOMS within their organizations, thereby enhancing the quality and professionalism of security operations. This knowledge is crucial for anyone seeking to ensure their security services are compliant with international standards and best practices.

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Course Prerequisites

To ensure that participants can successfully engage with and benefit from the ISO 18788 Introduction course, the following minimum prerequisites are recommended:


  • Basic understanding of security operations and management principles.
  • Familiarity with the general concepts of Risk Management.
  • Awareness of the importance of private security operation services within the context of their organizational environment.
  • It is helpful to have some prior knowledge of management systems, although it is not strictly necessary.
  • Willingness to learn and apply the standards set by ISO 18788 for security operations management systems.

Please note that while the above are recommended prerequisites, individuals with varying levels of experience and knowledge are welcome, as the course is designed to introduce the fundamental concepts of ISO 18788.


ISO 18788 Introduction
ISO 18788 Lead Implementer

Target Audience for ISO 18788 Introduction

  1. This ISO 18788 course provides foundational knowledge on security operations management systems, ideal for professionals in security and risk management.


  2. Target audience for the ISO 18788 Introduction course:


  • Security Managers
  • Risk Management Officers
  • Corporate Security Supervisors
  • Security Operations Coordinators
  • Compliance Officers
  • Quality Assurance Managers
  • Operation Managers responsible for security
  • Private Security Company Personnel
  • Humanitarian and NGO Security Staff
  • Crisis Management Professionals
  • Supply Chain Security Professionals
  • Physical Security Professionals
  • Security Consultants/Advisors
  • Internal Auditors and Assessors


Learning Objectives - What you will Learn in this ISO 18788 Introduction?

  1. The ISO 18788 Introduction course empowers participants with a thorough understanding of the Security Operations Management System (SOMS) framework, aligning security services with business needs.

  2. Learning Objectives and Outcomes:

  • Understand the purpose and benefits of an ISO 18788-compliant Security Operations Management System.
  • Gain insights into the ISO 18788 framework and its application in establishing, implementing, maintaining, and improving a SOMS.
  • Learn about the principles of security operations and how they integrate with the needs of an organization.
  • Comprehend the elements and operations of a SOMS within the context of the organization's risk environment.
  • Recognize the role of leadership and commitment in the development and implementation of a SOMS.
  • Identify the requirements for establishing, documenting, implementing, and managing a SOMS according to ISO 18788.
  • Understand the process approach for managing risks and opportunities to ensure the effectiveness of the SOMS.
  • Gain knowledge on how to assess and monitor the performance of a SOMS through internal audits and management reviews.
  • Become acquainted with continual improvement processes as a key outcome of the SOMS.
  • Prepare for further study or certification in ISO 18788, enabling the provision of professional security services aligned with international standards.

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