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Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 Intermediate

The Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course equips messaging administrators, systems engineers, and IT generalists with advanced skills to deploy, secure, and maintain enterprise email environments. It solves the critical pain point of ensuring high availability, security, and compliance in hybrid Exchange deployments, where 85% of enterprises use mixed on-premises and cloud configurations according to Microsoft’s 2020 adoption studies.

This course prepares learners for the retired but industry-recognized exam 70-345: Designing and Deploying Microsoft Exchange Server 2016, part of the MCSE: Productivity Solutions Expert certification path. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, enabling professionals to validate expertise and transition into roles like Senior Messaging Engineer with increased operational control and career advancement.

40 Hours (5 Days)
Live Online / Classroom
0+ professionals trained

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Course Overview

The Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course by Microsoft is designed for IT professionals responsible for deploying and maintaining enterprise messaging systems. This comprehensive training prepares candidates for the Microsoft certification exam 70-345: Designing and Deploying Microsoft Exchange Server 2016, a credential recognized across global enterprises. Target roles include Messaging Administrators, System Administrators, and IT Support Engineers managing on-premises or hybrid email environments. According to industry data, over 400,000 organizations worldwide continue to rely on Microsoft Exchange Server for secure and scalable email infrastructure, underscoring sustained demand for skilled administrators despite cloud migration trends.

Participants gain hands-on experience with core Microsoft technologies including Exchange Management Shell, Database Availability Groups (DAGs), Outlook on the web, Active Directory Certificate Services (AD CS), and transport rules for message hygiene. The course includes extensive lab work where students build a fully functional Exchange Server 2016 environment integrated with Active Directory Domain Services, configure namespaces and certificates, establish inbound and outbound mail flow, and implement backup and recovery procedures. Using virtualized lab environments that simulate real-world networks, learners complete critical tasks such as creating bulk mailboxes via PowerShell, configuring mobile messaging with Exchange ActiveSync, and deploying high availability solutions using DAGs. A key project involves restoring a failed mailbox database from backup while maintaining service continuity.

This course directly prepares students for the Microsoft 70-345 certification, which is highly regarded in enterprise IT circles for validating advanced Exchange administration skills. Certified professionals report average annual salaries ranging from $85,000 to $106,000 in North America, with senior roles commanding higher compensation based on experience and organizational scale. Koenig Solutions enhances learning through official Microsoft courseware, expert-led instruction, and a Guaranteed-to-Run schedule, ensuring every enrolled student receives training regardless of cohort size. Upon completion, graduates are equipped to manage mission-critical messaging infrastructures, lead migration projects, and advance into senior infrastructure or cloud integration roles within modern hybrid IT environments.

What You'll Learn

Deploy Microsoft Exchange Server 2016 with expert guidance from Microsoft, ensuring a smooth setup process that minimizes downtime and optimizes performance.
Manage recipient objects in Exchange Server 2016 efficiently, enabling administrators to streamline user management and improve communication flow.
Configure high availability for Exchange Server 2016 to ensure continuous email service and reduce the risk of data loss, backed by Microsoft’s proven best practices.
Implement disaster recovery strategies for Exchange Server 2016, helping organizations safeguard critical email data and restore operations swiftly after disruptions.
Monitor and troubleshoot Exchange Server 2016 effectively, leveraging Microsoft’s advanced tools to identify issues early and maintain optimal system health.
Secure Microsoft Exchange Server 2016 with Role-Based Access Control (RBAC), protecting sensitive information and ensuring compliance with industry standards.

Prerequisites

Recommended knowledge before taking this course
  • Experience managing Windows Server 2012 R2 or later, including roles and features via Server Manager and PowerShell, essential for configuring and troubleshooting Microsoft Exchange Server 2016.
  • Working knowledge of Active Directory Domain Services (AD DS), including user and group management, Group Policy Objects (GPOs), and domain trust relationships, vital for effective Exchange Server administration.
  • Hands-on experience with DNS, DHCP, and TCP/IP networking, including subnetting, routing, and firewall setup, which supports seamless email delivery and network security in Exchange environments.
  • Understanding email protocols such as SMTP, IMAP, POP3, and MAPI, crucial for configuring and troubleshooting Microsoft Exchange Server 2016 messaging infrastructure.
  • Familiarity with public key infrastructure (PKI) and certificate management using Active Directory Certificate Services (AD CS), necessary for securing Exchange Server communications.
  • Experience managing core Exchange Server components like mailboxes, recipients, and transport rules through Exchange Management Shell, ensuring efficient email flow and policy enforcement.
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Certification Exam

Everything you need to know about the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Standard Microsoft certification retake policy applied
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Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Deploying Microsoft Exchange Server 2016
Exchange Server 2016 architecture overview Defining Exchange Server 2016 deployment requirements Planning essential Exchange Server prerequisites Executing Microsoft Exchange Server 2016 installation Evaluating critical installation infrastructure needs Deploying Microsoft Exchange Server 2016 environments Configuring high-performance mailbox databases Lab: Deploying Microsoft Exchange Server 2016
2
Day 2– Managing Exchange Server and Recipient Objects
Exchange Server management tools mastery Overview of Mailbox server role functions Configuring robust Mailbox server roles Managing complex recipient object lifecycles Creating and managing enterprise recipients Configuring dynamic address lists and policies Using Exchange Management Shell automation Lab: Managing recipients with Shell scripts
3
Day 3– Client Connectivity and High Availability
Configuring secure client access services Managing optimized Client Access services Configuring seamless Outlook on the web Configuring secure mobile messaging protocols Overview of high availability architecture Configuring highly available mailbox databases High availability for Client Access services Lab: Implementing high availability solutions
4
Day 4– Message Transport and Security
Overview of secure message transport Configuring reliable message transport pipelines Managing advanced transport security rules Deploying secure Edge Transport server roles Implementing enterprise-grade antivirus solutions Implementing robust antispam filtering features Configuring proactive malware protection layers Lab: Configuring advanced message security
5
Day 5– Monitoring, Troubleshooting, and Maintenance
Monitoring Microsoft Exchange Server 2016 performance Troubleshooting database availability group issues Troubleshooting critical client access services Implementing reliable disaster recovery procedures Backing up Microsoft Exchange Server 2016 Securing with role-based access control Configuring detailed audit logging compliance Lab: Monitoring and troubleshooting systems

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

85%

of Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 certified professionals report career advancement within 6 months

Salary Impact

+28%

Average salary increase reported after obtaining the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Messaging Administrator
  • Exchange Server Engineer
  • Senior Systems Administrator
  • Messaging Infrastructure Architect
  • Hybrid Exchange Consultant
  • Email Systems Specialist

Companies Hiring

5,000+
Microsoft HP Inc. Accenture Deloitte Wipro TCS Vitol Infosys Gem Technologies DIGITALiBiz

and 5,000+ organizations worldwide seeking Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

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    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 training course

Is the certification exam included in the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course, and what is the exam fee?
The certification exam is not included in the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course and requires separate purchase. Microsoft Exam 70-345 previously cost $165 USD. Note that Microsoft retired this specific certification exam on January 31, 2021.
What training formats are offered for the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course, and is Guaranteed-to-Run scheduling available?
Koenig provides live online 1-on-1, public instructor-led, and Flexi Video formats for Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016. All live sessions are Guaranteed-to-Run (GTR). The 40-hour curriculum is delivered over five days or through flexible, personalized weekend scheduling options.
How long is lab access provided, and what type of lab environment is used for the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course?
Students receive 6 months of access to a cloud-based sandbox for the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course. This environment enables hands-on practice with enterprise messaging deployments, ensuring you gain the practical technical proficiency required for real-world server management.
What is Koenig's rescheduling and cancellation policy for the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course?
Rescheduling is free if requested 7 days before the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 start date. Cancellations within 7 days provide credit for future training. Flexi Video purchases allow a full refund within 7 days, excluding lab access fees.
What is the format, number of questions, passing score, and time limit for the Microsoft Exchange Server 2016 certification exam?
Exam 70-345 for Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 included 40–60 questions with a 150-minute limit. A score of 700 out of 1,000 was required to pass. The exam tested deployment, management, and troubleshooting skills within complex enterprise messaging environments.
How long is the Microsoft Exchange Server 2016 certification valid, and what is the renewal process and cost?
The MCSE: Productivity Solutions Expert certification was valid for three years. Microsoft retired this path on January 31, 2021. Modern administrators now pursue role-based credentials like Microsoft 365 Certified: Enterprise Administrator Expert to validate current skills and maintain professional relevance in the industry.
What post-training support does Koenig provide after completing the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course?
Koenig offers 6 hours of post-training support with a Microsoft Certified Trainer, Qubits exam prep, and 6 months of lab access for Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016. You also receive a certificate of completion and session recordings for long-term reference.
What prerequisites or prior experience are recommended for the Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 course?
Success in Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 requires three years of enterprise server experience. Proficiency in Active Directory, DNS, and Windows Server is essential. Prior knowledge of messaging systems and hybrid Office 365 integration will significantly accelerate your learning outcomes.
What career impact or salary increase can professionals expect after mastering Microsoft Exchange Server 2016 administration?
Mastering Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 remains valuable for legacy infrastructure. Administrators typically earn between $70,000 and $95,000 annually, with senior roles reaching $110,000. Expertise in migration and hybrid deployment ensures your marketability remains high despite the platform's official retirement.
How does Koenig's Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016 training compare to self-study options?
Koenig provides expert-led instruction and 6 months of lab access for Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2016, far exceeding self-study. With 6 hours of dedicated mentorship and GTR scheduling, you gain a structured, professional advantage that unguided study simply cannot replicate.

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