Certified Software Asset Manager (CSAM) Course Overview

The Certified Software Asset Manager (CSAM) course is designed to impart a deep understanding of Software Asset Management (SAM) to IT professionals. It focuses on the practices essential for maintaining software compliance and managing software assets effectively. Participants will learn about the scope of software assets and how to manage them strategically. The course offers insights into strategic license management, the benefits of software harvesting, and the importance of maintaining license documentation.

Learners will understand their rights through the Right to Audit clause, and the difference between proactive vs. reactive SAM. They will be guided to develop clear goals, identify savings opportunities, and ensure ITAM compliance. The course also prepares professionals to respond to an audit letter and maintain proper license data documentation.

Additionally, the curriculum includes best practices for compliance enforcement, interpreting EULAs, and conducting due diligence for compliance. The course delves into the art of negotiation, offers Ts & Cs advice, and explores options for ITAM automation. It provides guidance on selecting a discovery tool, managing an ITAM repository, and understanding the hardware & organizational impacts on software asset management. This comprehensive training equips learners with the knowledge to optimize software assets, mitigate risks, and create a more efficient and compliant IT environment.