Microsoft Guaranteed-to-Run

DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents

DW-0970 - Implement Agent 365 to observe, govern, and secure AI apps, Copilot & Agents equips IT and security professionals with the skills to centrally manage AI agents across Microsoft 365. Designed for administrators and governance leads, it solves the growing challenge of uncontrolled agent sprawl, with enterprises already managing over 500,000 agents. Learners gain hands-on control over visibility, compliance, and security using Microsoft’s unified governance framework.

This course prepares for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) exam, which requires a 700/1000 passing score. Koenig delivers official vendor-authorized courseware with 30-day lab access, ensuring mastery of agent lifecycle management, risk monitoring, and policy enforcement to drive secure, scalable AI adoption.

12 Hours (1 Day)
Live Online / Classroom
0+ professionals trained

Training Formats & Pricing

1-on-1 USD 750
Dedicated instructor, your schedule
Available in all languages
Fastest
Public Batch USD 600
Group class, fixed schedule
Available in all languages
Most Popular

100% Happiness Guarantee · Free Rescheduling · Secure Payment

Course Overview

The Microsoft course DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents is designed for IT professionals tasked with managing AI-driven productivity in modern enterprises. This training prepares learners for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification, equipping Microsoft 365 Administrators, Security and Compliance Administrators, and Identity and Access Managers with essential skills to govern AI agents. With over 70% of Fortune 500 companies adopting Copilot for Microsoft 365, demand for professionals who can securely implement and manage AI agents is rapidly increasing. The course ensures administrators can enforce governance, maintain compliance, and secure AI interactions across enterprise environments.

Participants in the DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents program work with core Microsoft technologies including Microsoft Entra, Microsoft Purview, Microsoft Defender, Model Context Protocol (MCP) servers, OpenTelemetry, and the Agent 365 CLI. The hands-on labs, conducted in a live Microsoft 365 cloud environment, guide students through registering agent blueprints, configuring observability with OpenTelemetry exporters, connecting governed MCP tools like Mail and Calendar, and validating integrations using the Agent 365 Skills in VS Code or GitHub Copilot CLI. A key real-world scenario involves building a secure AI teammate with its own Entra identity, enabling it to receive @mentions in Teams and Outlook while ensuring full auditability and compliance.

This Microsoft course directly supports the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals credential, a recognized standard for AI administration in modern workplaces. Certified professionals report earning between $90,000 and $120,000 annually, particularly in emerging roles like AI Governance Specialist and Copilot Deployment Engineer. Koenig Solutions enhances preparation with official Microsoft courseware, hands-on labs, and Guaranteed-to-Run scheduling, ensuring learners gain practical experience. Completing DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents empowers professionals to lead secure AI adoption, drive organizational efficiency, and position themselves at the forefront of the AI-powered future of work.

Skills You'll Gain

Agent 365 Integration Microsoft Entra ID OpenTelemetry Instrumentation Agent Identity Management Microsoft Defender Integration Microsoft Purview Compliance M365 Admin Center Work IQ Tools Model Context Protocol Azure Resource Management Copilot for Microsoft 365 AI Teammate Configuration Agent Observability Enterprise Agent Governance Agent 365 CLI NSG Configuration RBAC for Agents

Prerequisites

Recommended knowledge before taking this course
  • Experience managing Microsoft 365 tenant environments, including user access control and group policy management, is essential. This foundational knowledge ensures you can effectively oversee AI security and governance within enterprise settings.
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of DW-0970 certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the DW-0970 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • AI Governance Specialist
  • Copilot Administrator
  • Microsoft 365 Security Analyst
  • Agent Operations Manager
  • AI Compliance Officer
  • Enterprise Copilot Administrator

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys Wipro TCS Capgemini PwC EY Cognizant

and 5,000+ organizations worldwide seeking DW-0970 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the DW-0970 training course

Is the certification exam included in the DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents training, and what is the cost if separate?
The certification exam is not included in the DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents training and must be purchased separately. The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) exam costs $165 USD, with prices varying slightly by region and including applicable taxes.
What training formats does Koenig offer for DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents, and is it Guaranteed-to-Run?
Koenig offers DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents in live online 1-on-1, classroom, and self-paced Flexi formats, all with Guaranteed-to-Run scheduling. Public batches proceed even with a single participant, ensuring 100% reliability, and training is available in multiple languages with expert-led instruction.
How long is lab access provided for DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents, and what environment is used?
Lab access for DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents is provided for 30 days post-enrollment in a cloud-based sandbox environment. The labs use a Microsoft-hosted setup with real-world tools including Microsoft 365 Copilot, Entra, Purview, and the admin center for hands-on practice.
What is Koenig's rescheduling and cancellation policy for DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents?
Rescheduling is free with 7 or more days' notice; changes within 7 days incur a 50% fee. Cancellations within 7 days also incur a 50% charge, and a course can be rescheduled only once, ensuring minimal disruption to Guaranteed-to-Run batches for DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents.
What is the exam format, number of questions, passing score, and time limit for the certification associated with DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents?
The AB-900 exam lasts 45 minutes and includes approximately 40–60 questions, featuring multiple-choice and interactive components. The passing score is 700 out of 1000, and the proctored exam evaluates knowledge of Copilot, agent administration, security, and governance relevant to DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents.
How long is the certification valid, and what is the renewal process and cost for the credential linked to DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents?
The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification does not expire. Fundamentals-level certifications are valid indefinitely, requiring no renewal, fees, or continuing education, providing lifelong recognition of foundational AI and Copilot administration skills gained through DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents.
What post-training support does Koenig provide after completing DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents?
Koenig provides 30 days of post-training support, including session recordings, free rescheduling, and access to a Microsoft Certified Trainer for consultation. Learners also receive exam prep materials and a certificate of completion to support career advancement after finishing DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents.
What are the prerequisites or prior experience needed for the DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents course?
Learners should have working knowledge of Microsoft 365 administration, including the admin center, Microsoft Entra ID, and Microsoft Purview. Experience with AI agents is not required, but familiarity with cloud environments and basic security concepts is recommended for optimal engagement in DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents.
What is the typical salary impact or career benefit after completing DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents?
Professionals with Microsoft AI and Copilot certifications report a 15–20% salary increase, with AI-focused roles averaging $110,000–$140,000 annually. The certification enhances career prospects in IT administration, security, and AI governance within enterprise environments following DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents.
How does instructor-led DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents training compare to self-study in terms of exam success and skill retention?
Instructor-led DW-0970 - Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents training results in a 35% higher exam pass rate compared to self-study, with structured labs and expert guidance improving skill retention. Koenig’s hands-on approach ensures real-world readiness, reducing knowledge gaps common in independent learning paths.

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