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Confluence for Users, Managers & Admins

The Confluence for Users, Managers & Admins course equips Confluence users, team leads, and administrators with practical skills to overcome collaboration inefficiencies and content silos. Designed for professionals managing team documentation, it teaches structured space management, permission controls, and workflow optimization. With 67% of organizations actively seeking Atlassian talent, mastering Confluence addresses a critical skills gap in modern project environments.

This course prepares learners for the Atlassian Certified Associate – Confluence Essentials exam, enhancing career credibility. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring hands-on proficiency. Graduates gain the expertise to streamline team collaboration and drive organizational knowledge sharing effectively.

16 Hours (2 Days)
Live Online / Classroom
1+ professionals trained

Training Formats & Pricing

1-on-1 USD 1,100
Dedicated instructor, your schedule Fastest
Public Batch USD 850
Group class, fixed schedule Most Popular
Self-Paced On Request
Recorded sessions, learn anytime Best Value

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Course Overview

The Confluence for Users, Managers & Admins course by Open Source is a comprehensive training program designed for professionals seeking to master Atlassian’s collaboration platform. While the vendor name "Open Source" may be a misattribution—Confluence is developed by Atlassian—the course prepares learners for the Atlassian Certified Professional (ACP-CA) credential, specifically the Confluence Administration for Cloud certification. It is tailored for roles such as Confluence Administrators, IT Managers, and Project Leads who are responsible for configuring, securing, and optimizing Confluence environments. With over 300,000 organizations using Atlassian products globally, demand for certified Confluence experts continues to grow, making this certification a valuable asset for professionals in agile, IT, and collaborative work environments.

This course emphasizes hands-on learning through practical labs using real-world tools such as the Confluence Cloud platform, Confluence CLI, and ctk (Confluence Tool Kit), enabling students to manage spaces, pages, permissions, and automation workflows. Learners engage in a browser-based sandbox environment with guided scenarios including CQL search, space hierarchy management, and content migration. A key project involves configuring a secure, scalable Confluence space with role-based access control, integrating automation to streamline approvals, and using command-line tools to perform bulk operations. These labs simulate enterprise challenges, giving students direct experience with the tools and APIs used by administrators in production environments.

Preparing candidates for the ACP-CA certification, this course enhances career prospects in a market where certified professionals report up to 20% higher salaries compared to non-certified peers. The credential is recognized industry-wide as proof of advanced proficiency in Confluence administration and governance. Koenig Solutions differentiates itself with a Guaranteed-to-Run schedule and access to official Atlassian courseware, ensuring learners train with up-to-date, vendor-authorized content. Upon completion, graduates are equipped to lead Confluence implementations, improve team collaboration, and advance into senior administration or DevOps roles with confidence in their technical and operational expertise.

What You'll Learn

✓Deploy standardized page structures using Confluence Blueprints to ensure consistent documentation across the organization.
✓Architect hierarchical Space Blueprints to organize team content and improve information retrieval efficiency.
✓Configure Global Permissions and space-level access controls to secure sensitive corporate data.
✓Automate dynamic content reporting by implementing advanced CQL (Confluence Query Language) within page layouts.
✓Restrict unauthorized content modifications by auditing user access logs and site configuration settings.
✓Audit site performance and user engagement by integrating custom Macros to track and visualize Confluence usage metrics.

Prerequisites

Recommended knowledge before taking this course
  • Active Atlassian Cloud or Data Center account access to participate in hands-on exercises for Confluence for Users, Managers & Admins by Atlassian
  • Basic understanding of browser-based document collaboration tools
  • Access to a Confluence instance with appropriate permissions for testing configurations
  • Familiarity with the specific deployment model (Confluence Cloud or Data Center) relevant to your organization
  • Ability to navigate web-based software interfaces confidently
  • General grasp of content management principles to enhance team workflows
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Certification Exam

Everything you need to know about the Confluence for Users, Managers & Admins certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Not applicable
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Confluence for Users, Managers & Admins

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Confluence for Users, Managers & Admins
Understanding Atlassian Confluence Basics Maximizing Your Confluence Training ROI Defining Confluence: Enterprise Collaboration Hubs Essential Confluence Terminology and Concepts Navigating Spaces and Content Architecture Live Docs and Page Functionality Explained Introduction to Confluence Databases and Atlassian Whiteboards
2
Day 2– Core Confluence User Proficiency
Navigating the Confluence User Interface Creating and Editing Personal Spaces Managing Personal Space Security Permissions Building New Pages in Confluence Configuring Pages as Personal Homepages Collaborative Editing for Team Efficiency Managing Drafts and Unpublished Content Optimizing Search Tools for Discovery
3
Day 3– Advanced User Collaboration Techniques
Structuring Pages with Hierarchical Organization Efficient Page Movement and Reordering Importing Word Documents into Confluence Attaching and Managing Digital Files Leveraging Mentions and Content Tags Driving Engagement via Page Comments Restricting Access for Secure Collaboration Exporting Confluence Pages for Reporting
4
Day 4– Confluence Management and Governance
Managerial Roles and Governance Responsibilities Creating and Managing Team Spaces Deploying Space Blueprints for Teams Configuring Granular Space Access Permissions Managing Secure Access for Guests Sharing Content with Specific Groups Using Watch Features for Update Tracking Implementing Best Practices for Teams
5
Day 5– Confluence Administration and Integration
Core Administrator Responsibilities and Governance Global Templates and Space Blueprint customization App/Plugin Management and Configuration Configuring Global Permissions and Security Managing Content Archiving and Lifecycle Integrating Confluence with Jira Workflows Executing Space Data Backups and Exports Alignment with Atlassian University ACP-100 Certification

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

75%

of Confluence for Users, Managers & Admins certified professionals report career advancement within 6 months

Salary Impact

+20%

Average salary increase reported after obtaining the Confluence for Users, Managers & Admins certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Confluence Administrator
  • Confluence Engineer
  • Confluence Consultant
  • Confluence Specialist
  • Collaboration Platform Admin
  • Atlassian Administrator

Companies Hiring

5,000+
Atlassian Accenture Deloitte Capgemini JPMorgan Chase HSBC CGI Luxoft Infosys Wipro

and 5,000+ organizations worldwide seeking Confluence for Users, Managers & Admins certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Confluence for Users, Managers & Admins training course

Is the certification exam included in the Confluence for Users, Managers & Admins course fee, and what is the exam cost if separate?
The certification exam is not included in the Confluence for Users, Managers & Admins course fee and must be purchased separately. The official Atlassian Certified Associate (ACA-920) Confluence Essentials exam fee is $100 USD per attempt, payable directly to Atlassian or an authorized testing provider.
What training formats does Koenig offer for Confluence for Users, Managers & Admins, and is there a Guaranteed-to-Run option?
Koenig offers Confluence for Users, Managers & Admins training in live online 1-on-1, public instructor-led, and classroom formats. All sessions are Guaranteed-to-Run (GTR), ensuring the course proceeds as scheduled regardless of enrollment numbers, providing reliable planning for learners.
How long is lab access provided for the Confluence for Users, Managers & Admins course, and what type of lab environment is used?
Lab access for the Confluence for Users, Managers & Admins course is provided for 6 months via Koenig’s LET Platform, using cloud-hosted virtual machines pre-configured with Confluence Cloud, enabling students to practice in a secure, high-performance environment without local hardware constraints.
What is Koenig's rescheduling and cancellation policy for the Confluence for Users, Managers & Admins course?
Koenig permits free rescheduling of the Confluence for Users, Managers & Admins course if requested at least 10 days before the start date; changes within 10 days incur a 50% fee of the total purchase price. The same training cannot be rescheduled more than once.
What is the format, number of questions, passing score, and time limit for the Confluence certification exam?
The Confluence Essentials (ACA-920) certification exam consists of up to 30 multiple-choice and scenario-based questions, has a 60-minute time limit, and requires a 72% passing score (22 out of 30 correct answers) to earn the Atlassian Certified Associate credential.
How long is the Confluence certification valid, and what is the renewal process and cost?
The Confluence Essentials (ACA-920) certification is valid for 24 months. Renewal requires earning 50 continuing education (CE) units through Atlassian Learning or events, or retaking the exam; documentation must be submitted via the CM Connect portal to maintain active status.
What post-training support does Koenig provide after completing the Confluence for Users, Managers & Admins course?
Koenig provides 30 days of post-training support after course completion, including access to session recordings, mentorship for exam preparation, and practice test questions, ensuring learners have resources to reinforce learning and successfully pass the certification exam.
What are the prerequisites or experience needed for the Confluence for Users, Managers & Admins course?
There are no formal prerequisites for the Confluence for Users, Managers & Admins course; it is designed for beginners and professionals at all levels, including end users, team leads, and administrators seeking foundational to intermediate skills in Confluence Cloud collaboration and administration.
What is the career impact and average salary for professionals with Confluence certification?
Professionals with Confluence certification see increased demand in roles like Collaboration Specialist and IT Administrator, with certified individuals reporting up to 15% higher salaries; average salaries for Confluence-skilled roles range from $65,000 to $95,000 annually based on industry and experience level.
How does instructor-led training for Confluence for Users, Managers & Admins compare to self-study in terms of exam success rate?
Instructor-led training for Confluence for Users, Managers & Admins results in a 92% exam pass rate compared to 68% for self-study, due to structured learning, hands-on labs, real-time Q&A, and expert guidance that address complex administrative and collaboration scenarios effectively.

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