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Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0

The Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 course by Cisco equips field engineers, technical support specialists, and VISE/TAC engineers with hands-on skills to perform on-site hardware replacement across routing, switching, data center, and collaboration platforms—addressing the critical industry need for certified technicians capable of minimizing network downtime. With over 300,000 Cisco Certified Technicians globally, this training validates expertise in cabling, configuration restoration, and software upgrades essential for enterprise service roles.

This course prepares learners for the 800-150 FLDTEC v1.0 exam leading to the Cisco Certified Technician (CCT) Field Technician certification. Koenig Solutions delivers official vendor-authorized courseware with 30-day lab access, ensuring mastery of real-world device replacement tasks. Graduates gain recognized credentials that qualify them for advanced technical field roles in global IT infrastructure teams.

40 Hours (5 Days)
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0+ professionals trained

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Course Overview

The Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 course by Cisco is designed to equip field technicians with essential skills for on-site support and maintenance of Cisco hardware across routing, switching, data center, unified computing system (UCS), and collaboration platforms. This training prepares candidates for the 800-150 FLDTEC exam, leading to the Cisco Certified Technician (CCT) Field Technician certification. Targeted at roles such as Field Engineers, Cisco Technical Assistance Center (TAC) Engineers, and Network Engineers, the course addresses a growing industry demand for multi-domain technical support. With Cisco equipment deployed in over 90% of Fortune 500 companies, certified technicians are in high demand to ensure network reliability and rapid hardware replacement across complex IT environments.

Students gain hands-on experience with key Cisco technologies including Cisco IOS Software, NX-OS, Cisco UCS management tools, Cisco Secure Firewall, Cisco Meraki switches, and Cisco Webex collaboration infrastructure. Through guided lab exercises, learners configure and replace hardware components in real-world scenarios using official Cisco simulation tools and physical device replicas. A core project involves restoring a failed data center switch in a Cisco Nexus environment, requiring proper cabling, configuration backup retrieval, and software upgrades via CLI. The labs emphasize practical tasks such as identifying field replaceable units in Cisco Catalyst switches, replacing UCS B-series and C-series server components, and restoring collaboration endpoints using Cisco Meeting Server and Telepresence Management Suite.

Passing the 800-150 FLDTEC exam validates expertise in maintaining critical Cisco infrastructure and leads to the industry-recognized Cisco Certified Technician (CCT) Field Technician certification. According to the 2024 Global Knowledge IT Skills and Salary Report, Cisco-certified technicians in the U.S. earn an average of $112,333 annually, with strong career growth into senior network and data center roles. Koenig Solutions enhances this training with official Cisco courseware, Guaranteed-to-Run scheduling, and instructor-led labs that ensure mastery of real-world troubleshooting. Graduates are well-positioned to support enterprise networks, data centers, and collaboration systems, opening pathways to advanced roles in network operations and technical leadership.

What You'll Learn

Configure Cisco hardware components and form factors, including Catalyst switches, ISR routers, and UCS servers, using physical installation best practices.
Replace Cisco Catalyst and Meraki switches by executing zero-touch provisioning and verifying connectivity via Cisco DNA Center.
Verify Cisco IOS-XE software images and configurations using CLI commands to ensure device security and operational integrity.
Execute diagnostic troubleshooting procedures on Cisco devices to resolve connectivity issues and restore network performance.
Configure Cisco UCS and data center infrastructure components to support scalable and reliable operations.
Replace Cisco collaboration endpoints and infrastructure components to maintain seamless communication systems.

Skills You'll Gain

Cisco Hardware Identification Cisco Device Cabling Physical Layer Verification Cisco IOS Commands Cisco Boot Process Device File Management Configuration Backup Cisco Software Upgrades Cisco Routing Devices Cisco Switching Devices Cisco UCS Support Data Center Hardware On-site Device Replacement Cisco Device Diagnostics Network Device Installation Configuration Restoration Field Cisco Support

Prerequisites

Recommended knowledge before taking this course
  • [
  • "CCNA certification or equivalent professional experience is highly recommended for success in Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 by Cisco.",
  • "A solid understanding of networking concepts such as the OSI model, TCP/IP stack, and data encapsulation.",
  • "Familiarity with network cabling standards, including Ethernet media, UTP, and fiber optic connectors.",
  • "Working knowledge of IP addressing, subnetting, and Layer 3 routing fundamentals.",
  • "Experience in identifying Cisco network devices and understanding their roles in campus, data center, and collaboration networks.",
  • "Basic knowledge of Cisco hardware components and field-replaceable units across Catalyst, ISR, Nexus, and UCS platforms.",
  • "Understanding common service tools and procedures for configuration backup, software upgrades, and remote access."
  • ]
  • Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 by Cisco provides the skills needed to troubleshoot, support, and maintain Cisco network devices confidently. This course helps field technicians reduce downtime, improve network reliability, and gain confidence in handling Cisco hardware, with over 10,000 professionals trained since 2015. By completing this training, you will be equipped to support Cisco network devices effectively, leading to faster resolutions and improved network performance. Cisco's reputation for innovation and reliability makes this course a trusted choice for network support professionals. Enroll now to advance your career and become a proficient Cisco device support technician.
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Certification Exam

Everything you need to know about the Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
This is a standalone Cisco-authorized training module and does not lead to a formal Cisco certification exam.
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Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Networking Fundamentals
Identify essential Cisco network devices and components Master host-to-host communication via OSI/TCP/IP models Analyze standard network cabling types and connectors Calculate efficient IP addressing and subnetting schemes Evaluate Layer 3 routing and packet forwarding principles Map modern campus network architecture design layers Define Cisco infrastructure device roles and functions Assess data center networking hardware and roles
2
Day 2– Service Tasks and Tools
Execute Cisco CLI commands for device management Establish secure remote device access and connectivity Apply Windows troubleshooting tools for network diagnostics Perform reliable configuration backup and system restoration Manage Cisco software images and firmware upgrades Implement safety and ESD protocols for field technicians Use diagnostic tools for rapid service validation Maintain accurate service procedures and change logs
3
Day 3– Cisco Hardware Replacement
Identify FRUs within Cisco Catalyst switch platforms Replace hardware components in ISR and ASR routers Service Cisco 8000 and NCS series routing hardware Maintain Cisco Secure Firewall hardware components Replace Meraki switch modules and hardware units Execute standard replacement for Catalyst edge platforms Install and cable replacement Cisco routing devices Verify post-replacement functionality and network connectivity
4
Day 4– Cisco UCS and Data Center
Identify core components in virtualized data centers Locate Nexus and MDS switches in network topologies Map Cisco UCS B, C, and X-series servers Analyze UCS chassis and blade server architecture Manage UCS via UCSM and Intersight platforms Replace UCS server components and critical FRUs Configure NX-OS settings during device replacement Differentiate ToR, EoR, and FEX deployment models
5
Day 5– Infrastructure and Collaboration
Identify Cisco collaboration infrastructure components Describe Telepresence Management Suite operational functions Explain Cisco Meeting Server and management tools Integrate Webex calling and team collaboration services Replace IP phones and video endpoint hardware Service Cisco collaboration endpoints for performance Understand on-premises, cloud, and hybrid models Deploy key devices in enterprise network topologies

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

75%

of Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 certified professionals report career advancement within 6 months

Salary Impact

+18%

Average salary increase reported after obtaining the Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Field Service Technician
  • Cisco Support Technician
  • Network Hardware Engineer
  • Data Center Technician
  • UCS Field Engineer
  • Collaboration Devices Technician

Companies Hiring

5,000+
Cisco Accenture Deloitte HPE IBM Wipro DXC Technology NTT Data Fujitsu Orange Business Services

and 5,000+ organizations worldwide seeking Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 training course

Is the certification exam included in the Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 course, and what is the exam fee if separate?
The exam is not included in the Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 course. Candidates pay a separate US$200 fee for the 800-150 FLDTEC v1.0 exam or redeem Cisco Learning Credits. This 120-minute exam grants the Cisco Certified Technician (CCT) Field Technician certification upon successful completion.
What delivery modes does Koenig offer for Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0, including Guaranteed-to-Run scheduling?
Koenig offers live online 1-on-1, classroom, and self-paced formats for Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0. Guaranteed-to-Run scheduling ensures classes proceed on confirmed dates with sufficient enrollment, providing reliable, flexible training options for professional field technicians.
How long is lab access provided for Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0, and what environment is used?
Lab access for Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 is provided for 30 days post-training via Cisco-hosted cloud sandbox environments. This allows hands-on practice with routing, switching, data center, and UCS hardware replacement scenarios without needing local VM setup.
What is Koenig's rescheduling and cancellation policy for Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0, including any fees?
Koenig's policy allows free rescheduling up to 14 days before the Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 start date. Cancellations within 14 days incur a 50% fee, while no-shows forfeit the full amount, maintaining industry-standard training availability.
What is the exam format, number of questions, passing score, and time limit for the 800-150 FLDTEC v1.0 exam?
The 800-150 FLDTEC v1.0 exam lasts 120 minutes with multiple-choice and simulation questions. Official Cisco sources confirm pass/fail grading without a published numerical score; results appear within 48 hours. It covers essential on-site Cisco device support across multiple platforms.
How long is the Cisco Certified Technician (CCT) Field Technician certification valid, and what is the renewal process and cost?
The CCT Field Technician certification from passing 800-150 FLDTEC v1.0 remains valid for three years. Renewal requires passing the current exam or earning 80 continuing education credits through Cisco's program at no additional exam cost beyond standard fees.
What post-training support does Koenig provide after completing Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0?
Koenig provides 24/7 mentor access, access to the Cisco Learning Network community, and one free exam retake voucher for Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 completers. This extends support for certification success and ongoing field technician skill development.
What prerequisites or experience are needed for Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0?
Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 recommends basic networking knowledge and one year of field experience with Cisco hardware. No formal prerequisites exist, but familiarity with cabling and device replacement significantly accelerates learning for the 800-150 exam.
What salary or career impact does the CCT Field Technician certification from FLDTEC v1.0 offer with real figures?
Cisco Certified Technician (CCT) Field Technician certification holders earn average salaries of $65,000-$85,000 USD annually in the US. This credential boosts employability for on-site roles by 25%, directly validating skills gained from the Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 course.
How does instructor-led Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 compare to self-study for exam success?
Instructor-led Supporting Cisco Devices for Field Technicians (FLDTEC) v1.0 yields 40% higher first-attempt pass rates than self-study per Cisco data. It provides structured labs and expert guidance on 800-150 topics, versus self-paced options lacking real-time feedback for complex hardware scenarios.
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