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Avaya Aura Core Components Implement Certified Course V10 (ACIS)

The Avaya Aura Core Components Implement Certified Course V10 (ACIS) trains telecommunications engineers and unified communications specialists to design, integrate, and troubleshoot Avaya Aura® Core Components, solving the critical industry challenge of maintaining high-availability communication systems. With 94% of enterprises prioritizing UC reliability, this course delivers hands-on integration skills for real-world deployment success.

This course prepares learners for the ACIS - 7120 certification with official Avaya-authorized courseware and 30-day lab access at Koenig Solutions, enabling mastery of Exam 7120X. Graduates gain industry-recognized credentials that qualify them for advanced roles in enterprise communications infrastructure.

40 Hours (5 Days)
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Course Overview

The Avaya Aura Core Components Implement Certified Course V10 (ACIS) by Avaya is designed for IT professionals aiming to achieve the ACIS - Avaya Aura® Core Components (7120) certification, a key credential for roles such as Unified Communications Engineer, VoIP Specialist, and Network Administrator. This course delivers comprehensive training on integrating Avaya’s core communication technologies, preparing candidates to deploy and validate Avaya Aura® solutions in enterprise environments. With Avaya maintaining a top-three position in the global contact center infrastructure market, demand for certified specialists remains strong, particularly in North America, the UK, and Australia. The program is ideal for those with at least two years of experience in enterprise communications who are looking to validate their implementation skills with a globally recognized certification.

Participants gain hands-on experience with core Avaya platforms including Avaya Aura® System Manager, Session Manager, Communication Manager, Media Server, Device Services, and AADS Utility Services. The course includes 40 hours of virtual instructor-led training with access to a dedicated lab environment where students configure end-to-end communication systems, establish secure TLS connections, integrate SIP trunks, and deploy endpoint configurations. A key hands-on project involves building a fully functional core communication architecture, including integration testing, dial plan configuration, and survivability testing across redundant systems. Using real-world scenarios, learners simulate enterprise call routing, perform post-implementation validation, and troubleshoot common deployment issues, ensuring readiness for live production environments.

This course prepares candidates for the 7120X Avaya Aura® Core Components Integration Exam, leading to the ACIS certification, which is recognized by enterprises and government agencies worldwide for its technical rigor. Certified professionals in the United States typically earn between $85,000 and $115,000 annually, with career advancement into senior network engineering and solutions consulting roles. Koenig Solutions supports learners with official Avaya courseware, Guaranteed-to-Run scheduling, and 1-on-1 training options to ensure exam success. Earning the Avaya Aura Core Components Implement Certified Course V10 (ACIS) credential opens pathways to lead implementation roles in digital transformation projects, particularly as organizations continue to modernize legacy telephony systems with IP-based unified communications solutions.

What You'll Learn

Configure Avaya Aura System Manager 10.x global settings and security certificates to establish centralized core component integration.
Implement Avaya Aura Session Manager 10.x SIP entity links, routing policies, and dial patterns to optimize enterprise call routing.
Deploy Avaya Aura Communication Manager 10.x feature servers and media gateways to support voice infrastructure and station administration.
Integrate Avaya Aura Media Server 10.x with Session Manager to enable high-capacity media processing and conferencing resources.
Administer Avaya Aura Device Services 10.x to automate endpoint provisioning, configuration profiles, and user access management.
Analyze Avaya Aura 10.x system logs and alarm dashboards within System Manager to troubleshoot and resolve core component performance issues.

Skills You'll Gain

Avaya Aura System Manager Avaya Aura Session Manager Avaya Aura Communication Manager Avaya Aura Device Services Avaya Aura Media Server SIP Trunk Configuration TLS Certificate Installation Session Manager Integration System Manager Maintenance Communication Manager Duplex SIP Registration Network Routing Policy Endpoint Configuration Security Certificate Management Session Manager Alarms Media Server Integration Policy-based Assignment

Prerequisites

Recommended knowledge before taking this course
  • Fundamental knowledge of TCP/IP, DNS, DHCP, and VLAN networking essential for mastering Avaya Aura Core Components Implement Certified Course V10 (ACIS)
  • Basic understanding of SIP, H.323, and RTP protocols necessary for effective deployment of Avaya Aura® Communication Manager
  • Hands-on experience in configuring and managing Avaya Aura® Communication Manager to ensure seamless communication systems
  • Familiarity with Avaya Aura® Session Manager and System Manager operations to optimize system integration
  • Completion of Avaya Aura® Release 6.x to 7.1 Delta training or equivalent experience required to grasp advanced concepts
  • ACIS - 6002 or similar Avaya Aura® Communication Manager & CMM Messaging - Embedded credential recommended for certification readiness
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Certification Exam

Everything you need to know about the Avaya Aura Core Components Implement Certified Course V10 (ACIS) certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Mandatory 14-day waiting period between attempts; limited to 3 total attempts within a 12-month window
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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Avaya Aura Core Components Implement Certified Course V10 (ACIS) System Setup
Avaya Aura Solution Integration Product Overview Avaya Aura Key Components Architecture Overview Avaya Aura System Manager Core Functions System Manager Installation and Initial Configuration System and Session Manager Integration Readiness System Manager Security Certificate Management System Manager User Access and Roles System Manager Backup and Restore Procedures
2
Day 2– Session Manager Configuration and SIP Routing Mastery
Avaya Aura Session Manager Architecture Design Session Manager Post-Installation Verification SIP Registration and Registry Routing Configuration Building a Basic SIP Phone Endpoint Session Manager Network Routing Policy Setup Creating SIP Trunk to Communication Manager Session Manager Maintenance Procedures Serviceability Agents, Alarms, and Backups
3
Day 3– Communication Manager Integration and Security Protocols
Avaya Aura Communication Manager Integration Communication Manager Duplex Configuration Installing SMGR Security Certificates on CM TLS Secure Connection Configuration Enabling Communication Manager as Application Server Adding Communication Manager to System Manager Communication Manager Managed Element Verification Communication Manager Integration Troubleshooting
4
Day 4– Media Server, Device Services, and Endpoint Configuration
Avaya Aura Media Server Core Integration Media Server Deployment and Configuration Avaya Aura Device Services Overview Device Services Configuration and Testing AADS Utility Services Implementation Endpoint Configuration Using Device Services Testing Core Component Integration Endpoint Registration and Call Flow Testing
5
Day 5– Communication Manager Administration and Policy Configuration
Avaya Aura Communication Manager Basic Administration Class of Service (COS) Configuration Calling Party Control (COR) Setup Communication Manager Backup Procedures Network Region Groups Configuration Shared Bandwidth Control Feature Administration Policy-Based Session Manager Assignment Final Integration Testing and Validation

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Avaya Aura Core Components Implement Certified Course V10 (ACIS) certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Avaya Aura Core Components Implement Certified Course V10 (ACIS) certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Unified Communications Engineer
  • Avaya Systems Administrator
  • Telecommunications Specialist
  • Network Integration Engineer
  • Support Engineer
  • Technical Consultant

Companies Hiring

5,000+
Avaya AT&T Verizon Accenture Deloitte Wipro TCS Infosys Cognizant Capgemini

and 5,000+ organizations worldwide seeking Avaya Aura Core Components Implement Certified Course V10 (ACIS) certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
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  • ★★★★★

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    Business Intelligence Lead

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    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

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    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Avaya Aura Core Components Implement Certified Course V10 (ACIS) training course

Is the Avaya Aura Core Components Implement Certified Course V10 (ACIS) exam fee included, and what is the cost?
The Avaya Aura Core Components Implement Certified Exam (71201X) is not included in the course fee and costs $125 USD globally. Candidates must register separately via the Avaya Learning Center. The exam is now replaced by the 71201T online test, which is free as part of Avaya’s streamlined certification program.
What training formats are available for the Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
Koenig offers this Avaya certification course in live online 1-on-1 and instructor-led virtual formats, all Guaranteed-to-Run. Classroom training is available upon request. We do not offer self-paced options, ensuring you receive real-time expert interaction and structured learning aligned with Avaya’s official 40-hour curriculum.
How long is lab access provided, and what environment is used for this Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
You receive 30 days of lab access via cloud-based sandbox environments. These labs simulate real-world Avaya Aura® systems, including Communication Manager and Session Manager. You perform hands-on configuration and integration tasks in a secure, vendor-aligned infrastructure that is accessible from anywhere globally.
What is Koenig's rescheduling and cancellation policy for this Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
Koenig allows free rescheduling with at least 7 days' notice; cancellations incur a 15% administrative fee. Requests within 7 days of the start date may be subject to higher charges. Our Guaranteed-to-Run scheduling minimizes your professional disruptions, ensuring your training happens exactly as planned.
What is the exam format, number of questions, passing score, and time limit for the Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
The Avaya 71201T online test consists of 60 multiple-choice questions. You have a 90-minute duration and must achieve a 70% passing score (42 correct answers). This proctored-free exam is delivered via the Avaya Learning Center, replacing the legacy 71201X exam as part of Avaya’s transition to free assessments.
How long is the Avaya Aura Core Components Implement Certified Course V10 (ACIS) certification valid, and what is the renewal process?
The Avaya Aura Core Components Implement (ACIS – 7120) certification was valid for two years before its retirement on February 28, 2025. Renewal previously required retesting. The credential is now replaced by the ASTA-7120, which does not require retesting and is issued without an expiration date.
What post-training support does Koenig provide after completing the Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
Koenig provides 30 days of post-training support, including mentor access for technical queries, lab environment access, and exam registration guidance. Learners also receive career consulting and access to Koenig’s global alumni network, ensuring you have continued support through your certification journey and into professional deployment roles.
What are the prerequisites for enrolling in the Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
Candidates should have prior experience with IP telephony, SIP protocols, and Avaya Aura® components like Communication Manager and Session Manager. Familiarity with networking and VoIP fundamentals is strongly recommended. While no formal prerequisite certification is required, the course assumes foundational knowledge equivalent to Avaya’s earlier 6002 certification.
What career benefits and salary impact can be expected after earning the Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
Holding this Avaya certification can lead to roles such as VoIP Engineer, Unified Communications Specialist, or Avaya Systems Integrator, with average salaries ranging from $75,000 to $105,000 in North America. The credential validates your implementation expertise, significantly increasing your employability in complex enterprise UC deployments.
How does Koenig's instructor-led training compare to self-study for passing the Avaya Aura Core Components Implement Certified Course V10 (ACIS)?
Koenig’s instructor-led training provides structured learning, live labs, and expert mentorship, significantly improving exam success compared to self-study. With 40 hours of guided instruction aligned to exam objectives, you gain the practical experience and real-world troubleshooting skills that self-study materials alone cannot deliver effectively.
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