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Avaya Aura Communications Applications Implement Certified Course V10 (ACIS)

The Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) equips communication engineers and unified communications specialists with skills to design, configure, and deploy core Avaya Aura® Communication Applications, solving the critical industry challenge of integrating legacy systems with modern UC platforms. With over 80% of enterprises upgrading communication infrastructures by 2025, this course delivers hands-on expertise aligned with Avaya Aura® Platform R8.

This course prepares learners for the ACIS – 7130 certification using official Avaya-authorized courseware and includes 30-day lab access for practical mastery. Graduates gain validated expertise to deploy scalable communication solutions, increasing employability in roles requiring Avaya ecosystem proficiency and driving career advancement in enterprise communications.

40 Hours (5 Days)
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0+ professionals trained

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Course Overview

The Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) by Avaya is designed to prepare professionals for the 71301X Avaya Aura® Communication Applications Implement Certified Exam, a key milestone in the Avaya Certified Implementation Specialist (ACIS) certification track. This course is tailored for unified communications engineers, systems integrators, and network administrators responsible for deploying Avaya’s enterprise communication solutions. It equips learners with the skills to implement core Avaya Aura® applications, including Presence Services, Messaging, and Session Manager. With Avaya maintaining a top-three position in the global contact center infrastructure market, demand for certified professionals remains strong, particularly across enterprise, government, and healthcare sectors where reliable, scalable communication systems are critical.

Participants engage with key Avaya technologies such as Avaya Aura® System Manager, Session Manager, Presence Services, Messaging, Application Enablement Services (AES), and the Session Border Controller for Enterprise (SBCE). The course includes hands-on lab exercises conducted in a virtual lab environment using Avaya Aura® virtual machines, where students configure end-to-end communication workflows. A core project involves integrating Avaya Aura® Messaging with Session Manager and System Manager, setting up unified voicemail, enabling SIP trunking, and securing communications via TLS. Learners also configure Presence policies, deploy AES for third-party application integration, and perform system backups and troubleshooting, simulating real-world deployment scenarios faced by implementation teams.

This course prepares candidates for the ACIS – 7130 credential, which validates expertise in Avaya’s communication applications and is recognized by enterprises and Avaya partners globally. Certified professionals in the United States earn between $85,000 and $115,000 annually, with roles progressing to senior network engineer or solutions architect. Koenig Solutions supports learners with Guaranteed-to-Run training, official Avaya courseware, and instructor-led labs to ensure mastery. Earning the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) certification opens pathways to lead implementation roles in organizations modernizing their unified communications infrastructure with Avaya’s platform.

What You'll Learn

Learn how to seamlessly integrate Avaya Aura Communication Manager with Session Manager for enhanced call control and routing efficiency
Configure Avaya Aura System Manager to enable centralized administration, simplifying system management and reducing operational costs
Deploy Avaya Aura Application Enablement Services to facilitate third-party application integration, boosting system flexibility and functionality
Implement Avaya Aura Messaging to unify communication channels, improving team collaboration and customer response times
Integrate Avaya Aura Presence Services with collaboration tools to enable real-time status updates and improve team productivity
Troubleshoot Avaya Aura Communications Applications integration issues to ensure reliable system performance and minimize downtime

Prerequisites

Recommended knowledge before taking this course
  • ACIS - 7120 Avaya Aura Core Components certification or equivalent experience is essential for mastering Avaya Aura Communications Applications Implement Certified Course V10 (ACIS).
  • A solid understanding of SIP, H.323, and RTP protocols in VoIP environments is crucial for effective deployment and troubleshooting in Avaya Aura systems.
  • Experience in managing and configuring Avaya Aura System Manager is vital to optimize communication workflows.
  • Familiarity with configuring trunking and signaling in Avaya Communication Manager ensures seamless integration within VoIP networks.
  • Knowledge of LDAP integration and user provisioning enhances security and user management in Avaya Aura environments.
  • Practical experience with Avaya Aura Application Enablement Services (AES) and the Avaya Breeze platform empowers you to develop advanced communication applications.
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Certification Exam

Everything you need to know about the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) certification exam

Exam Details
Exam Name
Avaya Aura Communications Applications Implement Certified Course V10 (ACIS)
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates must wait 24 hours after a failed attempt before scheduling a retake. Avaya certification exam policies are managed via Pearson VUE, and the full exam fee applies to each attempt.
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Avaya Aura Communications Applications Implement Certified Course V10 (ACIS)

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Avaya Breeze and Presence Services
Environment Lab Familiarization Avaya Breeze Architecture Overview Avaya Aura Presence Services Fundamentals Presence Services Deployment and Configuration Deploy Presence Snap-in on Avaya Breeze Multimedia Messaging Presence Services Multimedia Messaging Configuration Lab Avaya Session Border Controller Fundamentals
2
Day 2– Deploying Avaya SBCE Infrastructure
SBCE Licensing Protocols License SBCE Implementation Lab SBCE System Deployment Deploy SBCE Configuration Lab SBCE TLS Certificate Security Manage SBCE Certificates Lab SBCE SIP Trunking Architecture Configure SBCE SIP Trunking Lab
3
Day 3– Application Enablement and Branch Survivability
Configure SBCE Remote Worker Lab Application Enablement Services (AES) Integration Integrate AES Communication Manager Lab Branch Survivability Architecture Enable Branch Survivability Lab Internet Friendly Gateway Overview Avaya Aura Web Gateway Overview Web Gateway Support Implementation
4
Day 4– Troubleshooting Avaya Aura Communications Applications
Presence and Breeze Troubleshooting Tools Hands-on Presence and Breeze Lab SBCE Troubleshooting Tools and Techniques Hands-on SBCE Troubleshooting Lab AES Troubleshooting Tools and Techniques Hands-on AES Troubleshooting Lab Branch Survivability Troubleshooting Tools Hands-on Branch Survivability Lab
5
Day 5– Call Flows and ACIS Certification Readiness
Avaya Communications Applications Call Flows Avaya Communications Applications Fault-Finding Lab Fault-Finding Solutions Expert Review Integration Best Practices Standards System Validation Procedures Workflow Common Integration Issues Analysis End-to-End Configuration Verification Final ACIS Certification Assessment

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Avaya Implementation Specialist
  • Unified Communications Engineer
  • Communication Systems Integrator
  • VoIP Solutions Specialist
  • Avaya Aura Administrator
  • Collaboration Engineer

Companies Hiring

5,000+
Avaya AT&T Verizon Accenture Deloitte Wipro Tata Communications Cognizant HCL Technologies BT Group

and 5,000+ organizations worldwide seeking Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
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Average Rating
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  • ★★★★★

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    AZ-104 Certified ✓ Verified
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    Enterprise Client ✓ Verified
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    Business Intelligence Lead

    PL-300 Certified ✓ Verified
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    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

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    100+ Learners Trained ✓ Verified
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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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    SC-300 Certified ✓ Verified
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    DP-600 Certified ✓ Verified
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    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) training course

Is the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) exam included in the tuition, and what is the cost?
The certification exam is not included in the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) training. It must be purchased separately for $125 USD per Avaya's global list price. Candidates schedule the 71300X exam directly via Pearson VUE.
What training formats does Koenig offer for the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS), and is it Guaranteed-to-Run?
Koenig provides live online 1-on-1, public live online, classroom, and self-paced (Flexi) formats for the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS). All batches are Guaranteed-to-Run, ensuring your professional development schedule remains secure and free from unexpected cancellations.
How long is lab access provided, and what type of lab environment is used for the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS)?
You receive 40 hours of hands-on lab access during the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS), plus up to 30 days post-training. These cloud-based sandboxes mirror real-world Avaya enterprise deployments for effective troubleshooting.
What is Koenig's rescheduling and cancellation policy for the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) training?
Rescheduling for the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) is flexible, though classroom sessions canceled within 10 days incur a 50% fee. Live online and 1-on-1 formats allow for one-time rescheduling to ensure your training integrity.
What is the format, number of questions, passing score, and time limit for the Avaya Aura Communications Applications Implement Certified Exam (71300X)?
The 71300X exam for the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) features 55–70 multiple-choice questions. You have 90 minutes to achieve a 67% passing score, with testing delivered globally via Pearson VUE proctored centers.
How long is the Avaya Aura Communications Applications Implement Certified (ACIS) credential valid, and what is the renewal process?
The ACIS – 7130 credential is valid for two years. As of February 28, 2025, Avaya retired the ACIS program, replacing it with the ASTA – 7130 credential, which removes the requirement for periodic renewal or retesting.
What post-training support does Koenig provide after completing the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS)?
Koenig supports your success in the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) with recorded sessions, extended labs, and practice tests. These resources contribute to our 95% first-attempt pass rate for professional certification exams.
What are the prerequisites or recommended experience for enrolling in the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS)?
Enrollees should possess experience with Avaya Aura Core Components, SIP, and IP telephony. Familiarity with Avaya Aura Platform R8 is recommended to master the advanced concepts taught in the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS).
What is the average salary impact or career benefit for professionals holding the Avaya Aura Communications Applications Implement Certified (ACIS) credential?
ACIS – 7130 certified professionals typically earn between $75,000 and $95,000 annually. This certification from the Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) significantly boosts your marketability in unified communications and enterprise system integration roles.
How does instructor-led training from Koenig compare to self-study for passing the Avaya Aura Communications Applications Implement Certified Exam?
Koenig’s instructor-led Avaya Aura Communications Applications Implement Certified Course V10 (ACIS) training yields a 95% first-attempt pass rate. Expert guidance and structured hands-on labs drastically outperform self-study, ensuring you gain practical, job-ready skills faster and more efficiently.
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