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Agentic AI & Business Process Automation

The Agentic AI and Business Process Automation using Copilot and Power Platform course by Koenig Original teaches app makers and business analysts to build AI-driven workflows with Microsoft Copilot Studio, Power Automate, and AI Builder, solving the critical shortage of automation skills in enterprises where 73% now adopt AI-driven tools. Gain hands-on mastery in creating intelligent agents, automating processes with natural language, and deploying production-ready solutions.

This Koenig Original course prepares learners for the Microsoft Certified: AI Agent Builder Associate (AB-620) certification, featuring 30-day lab access and Guaranteed-to-Run scheduling. Position yourself for high-demand roles in AI automation with skills validated by Microsoft, driving digital transformation and career advancement.

04 Hours (1 Day)
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0+ professionals trained

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Available in all languages
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Group class, fixed schedule
Available in all languages
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Course Overview

The Agentic AI and Business Process Automation using Copilot and Power Platform course by Koenig Original is designed for app makers, developers, and AI automation specialists aiming to master enterprise-grade AI agent development. This comprehensive training prepares learners for the Microsoft Certified: AI Agent Builder Associate certification (Exam AB-620), equipping them with the skills to build, extend, and deploy intelligent agents using Microsoft Copilot Studio and Power Platform. With 73% of enterprises now adopting AI-driven automation tools like Copilot Studio and Power Automate to streamline workflows, this course meets the growing industry demand for professionals who can design scalable, secure, and governed AI solutions that drive digital transformation across business functions.

Participants gain hands-on experience with core Microsoft technologies including Microsoft Copilot Studio, Power Automate, Azure AI Search, Model Context Protocol (MCP), REST APIs, and Microsoft Dataverse. The labs are conducted in the live Azure Portal and Power Platform environments, where students configure intelligent agent flows, integrate enterprise systems, and implement retrieval-augmented generation (RAG) patterns. A key project involves building a multi-agent customer support solution that automates complex workflows, integrates with external data sources via REST APIs, and deploys across Microsoft 365, providing real-world experience in end-to-end automation development and human-in-the-loop orchestration.

This course prepares candidates for the industry-recognized Microsoft Certified: AI Agent Builder Associate credential, which validates expertise in building integrated AI solutions for enterprise automation. Certified professionals report average salary increases of up to 25% in AI and automation-focused roles, reflecting strong market demand. As a Koenig Original course, it features official vendor-authorized content, 1-on-1 instructor support, and Guaranteed-to-Run scheduling, ensuring reliable access to training. Graduates emerge ready to lead AI automation initiatives, design intelligent workflows, and drive measurable operational efficiency in modern cloud-driven organizations.

What You'll Learn

✓Design agentic AI workflows with Microsoft Copilot Studio, enabling smarter automation for business processes.
✓Configure AI agents using Generative Answers and plugins to deliver tailored, context-aware responses.
✓Integrate Copilot agents seamlessly with Microsoft Dataverse and Azure AI Search to enhance data-driven decision-making.
✓Deploy multi-agent collaboration systems using A2A protocol, boosting team efficiency and automation scalability.
✓Manage knowledge sources effectively within Microsoft Copilot Studio to ensure accurate and up-to-date information.
✓Optimize agent performance with Application Insights monitoring, reducing downtime and improving reliability.

Skills You'll Gain

Power Automate Copilot Studio AI Builder Power Apps Power Pages Microsoft Dataverse Azure AI Search Copilot in Power Automate GPT Prompts Text Recognizer Object Detection Canvas Apps Natural Language Commands Voice-Enabled Copilots Azure AI Language Services Model Context Protocol Agent2Agent Communication

Prerequisites

Recommended knowledge before taking this course
  • A solid grasp of Microsoft Power Platform components such as Power Apps, Power Automate, and Dataverse is essential for mastering Agentic AI and Business Process Automation using Copilot and Power Platform by Koenig Original. This knowledge helps learners design effective automation solutions and optimize workflows, enabling faster digital transformation. Understanding these core tools ensures you can leverage their capabilities to streamline business processes and improve operational efficiency. With Microsoft Power Platform's growing adoption—used by over 90% of Fortune 500 companies—building this foundation is crucial for career advancement in AI-driven automation. This course is ideal for professionals seeking to harness Power Platform for intelligent automation, reducing manual effort and increasing productivity. Gain the skills to develop scalable, secure, and user-friendly automation solutions that meet industry standards and drive measurable business results.
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Agentic AI & Business Process Automation certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Agentic AI & Business Process Automation certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Power Platform App Maker
  • AI-Powered Automation Specialist
  • Copilot Solutions Designer
  • Low-Code Solution Developer
  • Business Process Analyst
  • Intelligent Applications Builder

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys Wipro TCS Capgemini ServiceNow SAP Goldman Sachs

and 5,000+ organizations worldwide seeking Agentic AI & Business Process Automation certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
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95%
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Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Agentic AI & Business Process Automation training course

Is the certification exam included in the Agentic AI and Business Process Automation using Copilot and Power Platform course, and what is the exam fee if separate?
The certification exam is not included in the Agentic AI and Business Process Automation using Copilot and Power Platform course fee and must be purchased separately. Exam AB-620 costs $165 USD via Pearson VUE, with regional taxes potentially applying. Koenig offers optional exam vouchers as an add-on for convenient scheduling and payment.
What training formats does Koenig offer for the Agentic AI and Business Process Automation using Copilot and Power Platform course, and is Guaranteed-to-Run scheduling available?
Koenig offers live online, 1-on-1, classroom, and self-paced Flexi formats for the Agentic AI and Business Process Automation using Copilot and Power Platform course, all with Guaranteed-to-Run scheduling. This ensures your class proceeds as scheduled regardless of enrollment, providing reliable access to expert-led training with real-time interaction and personalized pacing options.
How long is lab access provided after completing the Agentic AI and Business Process Automation using Copilot and Power Platform course, and what environment is used?
Lab access lasts 6 months post-training via Koenig’s LET Platform using Microsoft-hosted cloud sandboxes with real Azure subscriptions. This production-equivalent environment enables hands-on practice with Power Platform, Copilot Studio, and AI integrations without local setup, supporting experiential learning in secure, scalable conditions aligned with Microsoft best practices.
What is Koenig's rescheduling and cancellation policy for the Agentic AI and Business Process Automation using Copilot and Power Platform course?
Koenig permits one free reschedule if requested 10+ days before the Agentic AI and Business Process Automation using Copilot and Power Platform course start date; changes within 10 days incur a 50% fee. Cancellations within 10 days also attract a 50% charge, and each training allows only one reschedule to maintain Guaranteed-to-Run batch integrity.
What is the format, number of questions, passing score, and time limit for the Agentic AI and Business Process Automation using Copilot and Power Platform certification exam?
The AB-620 exam lasts 120 minutes with a passing score of 700 out of 1,000 and features multiple-choice, case study, and interactive questions. It assesses skills in designing and building integrated AI solutions in Copilot Studio, reflecting real-world responsibilities for AI agent development and automation workflows.
How long is the Agentic AI and Business Process Automation using Copilot and Power Platform certification valid, and what is the renewal process and cost?
The Agentic AI and Business Process Automation using Copilot and Power Platform certification, as a Microsoft credential, is valid for one year. Renewal requires passing a free online assessment on Microsoft Learn, ensuring professionals maintain current expertise without additional fees beyond initial certification costs.
What post-training support does Koenig provide after completing the Agentic AI and Business Process Automation using Copilot and Power Platform course?
Koenig provides 30 days of post-training support including session recordings, mentor access, practice tests, and exam prep materials. Learners also receive a certificate of completion and may qualify for free rescheduling or retake options under the Happiness Guarantee, ensuring continued guidance until certification success.
What are the prerequisites or prior experience needed to enroll in the Agentic AI and Business Process Automation using Copilot and Power Platform course?
Participants should have foundational knowledge of Microsoft Power Platform, including Power Apps and Power Automate, and familiarity with AI concepts. Experience in low-code development or business process automation is beneficial, as the course builds on these skills to design intelligent workflows using Copilot Studio and AI Builder.
What is the expected salary impact after completing the Agentic AI and Business Process Automation using Copilot and Power Platform course and earning the certification?
Professionals with Agentic AI and Power Platform skills earn median salaries of $95,000–$130,000 annually. Certification validates expertise in intelligent automation, qualifying candidates for roles like AI Solutions Architect or Automation Specialist, with an average salary increase of 20–22% reported post-certification.
How does instructor-led training for Agentic AI and Business Process Automation using Copilot and Power Platform compare to self-study in terms of effectiveness and time required?
Instructor-led training provides structured learning with real-time feedback, hands-on labs, and guaranteed scheduling, leading to higher certification success rates. Self-study lacks interactive support and practical environments, making live training more effective for mastering complex AI agent deployment scenarios within enterprise workflows.

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